Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Boom box in your ears
on December 2, 2025
Posted by: Bigmark743
[This review was collected as part of a promotion.] I love the galaxy pro buds. Crystal clear sou ds, booming base. Noise canceling perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
One year old - 30 minutes battery life
on December 2, 2025
Posted by: David
from Cary, NC
Expertise:Intermediate
Bought this last Christmas for my wife, she loved them at first. Now this year I have to buy another set because the battery on these ear buds doesn't even last an hour. Didn't find out until the day after the warranty expired, womp womp.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, December 3, 2025
Hi there David,
Thank you for sharing your wife’s experience with her Galaxy Buds3 Pro. We understand the frustration when your earbuds lose battery power faster than expected. The compact design balances audio hardware, microphones, and battery in a small form factor. Your feedback helps us improve endurance across many charging cycles. Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with a fully charged case. Please make sure you are using an authentic Samsung charging adapter and cable for the safest and most efficient charging, and verify that all software updates are installed. You can find more troubleshooting tips by visiting the linked online article about maintaining battery life and preserving battery health. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your wife’s experience with her Galaxy Buds3 Pro. We understand the frustration when your earbuds lose battery power faster than expected. The compact design balances audio hardware, microphones, and battery in a small form factor. Your feedback helps us improve endurance across many charging cycles. Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with a fully charged case. Please make sure you are using an authentic Samsung charging adapter and cable for the safest and most efficient charging, and verify that all software updates are installed. You can find more troubleshooting tips by visiting the linked online article about maintaining battery life and preserving battery health. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wireless earbuds that beat a wired headphone
on December 2, 2025
Posted by: Fawad
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Even though i am a die hard fan of wired headphones this is the first wireless earbud that beats my wired headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wakeup
Verified Purchase:Yes
Excellent ear piece. I should have made this decision long time ago
Written by a customer while visiting Samsung US
Customer Rating
5
sound system
on December 2, 2025
Posted by: Anonymous
battery sound comfort connectiviity noise cancellation all is good and best.
Written by a customer while visiting Samsung US
Customer Rating
4
Very cool.
on December 1, 2025
Posted by: IvCvIvCv
[This review was collected as part of a promotion.] "Galaxy AI". Great sale and very cool looking product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good pair to supplement my headphones
on December 1, 2025
Posted by: 404connected
[This review was collected as part of a promotion.] I usually always have my Bose headphones on and now have the opportunity to swap them with the Buds3 Pro. Calls are better with this device and am happy to have made this purchase. Ability to trigger Galaxy AI through the headphones is a plus.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mdogg88
from Louisiana
Expertise:Beginner
Verified Purchase:Yes
They work perfectly on every level. Completely blown away by the experience.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US