Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great ear buds
on September 8, 2026
Posted by: Galaxyguy
[This review was collected as part of a promotion.] Love the buds only negative thing id the charging case if not placed in correctly it doesnt charge and you only realize when it's time to use it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I don't like the shape
on September 8, 2026
Posted by: SairBear
[This review was collected as part of a promotion.] The sound quality and noise canceling are great. Battery life is stellar. I HATE, truly HATE the stems on these. No matter how i wear them the stems somehow pick up some kind of horrible sound when the stem touches the top of my earrings. I've had every iteration of the buds, this is the only set i don't like, and really think they should go back to the original shapes, i don't want Air Pods, and Samsung had a better design than the buds. I hate the new shape of the buds
Value
3
Response from Samsung USBy R&R Team, September 11, 2026
Hello SairBear, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the immersive audio and overall quality is to you every day during your usage. We have provided a link to an article to help you with the placement of your earbuds to help avoid this experience you mention with your earbuds. We have also provided a link to the Samsung Support Team to review any options that may be available to you if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Noise Canceling feature
on September 8, 2026
Posted by: 1sunshine
[This review was collected as part of a promotion.] My third pair of Galaxy Buds, and I couldn’t be happier with my purchase! I chose these because I knew I couldn’t go wrong with a Galaxy wearable. The noise cancellation is awesome, and the call quality is crystal clear. If you’re looking for earbuds with excellent noise cancellation and clear voice calls, I highly recommend these!
Mention the exact Galaxy Buds model
Mention the exact Galaxy Buds model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ear buds are a must to get the full experience
on September 8, 2026
Posted by: Mommies7angels
[This review was collected as part of a promotion.] Im loving the look and sound of these buds. I chose to upgrade due to the sleek design. They have lived up to everything I thought they would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product and would purchase it again
on September 8, 2026
Posted by: Samsung4eva
[This review was collected as part of a promotion.] My galaxy Buds are so good and the sound quality is excellent. I would definitely purchase these again. I chose this product due to researching and buying them. I love the way they hang in my ear and the quick charging of the case and the ear buds themselves. The design is sleek and modern. The software is kept up to date. I would definitely recommend these to anyone looking for earbuds with a sleek design and optimum noise cancelation ability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these earbuds
on September 8, 2026
Posted by: RVallarVee
[This review was collected as part of a promotion.] I chose these earbuds because of the sleek design. I just love how they light up. They're comfortable in my ears as well. Great sound & great reception. Excellent product --hands down!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but a few flaws
on September 7, 2026
Posted by: Soundenthusiast
[This review was collected as part of a promotion.] I was debating between these and the sonys, but in the end I chose the buds 3 pro as they were cheaper. They are an okay upgrade convenience wise, but sound wise they arent as good as my buds 2 pro and the battery doesnt last as long as the competition.
Value
3
Response from Samsung USBy R&R Team, September 11, 2026
Hey there Soundenthusiast, we appreciate you sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the battery of your device at your convenience. We have also shared a link to the full manual to help you customize the audio settings and additional features of your device to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/
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https://www.samsung.com/us/support/downloads/
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All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the fit AND the sound
on September 7, 2026
Posted by: MikeyZizZle
[This review was collected as part of a promotion.] I wound up buying the Buds Pro 3s not only because of a good review on a blog that I followed, but one of my coworkers (who is an Emmy winning audio mixer) recommended them to me.
I was looking for something that (of course) had GREAT audio quality, but also something that fit well, wouldn't cause ear fatigue, wouldn't fall out while I was jogging, and had great noise cancellation.
I'd had experience with other ear buds, (the A--- and B--- brands,) but once I had them in my ears, I was glad I chose them.
There's another reason why I chose these little guys: Samsung, my experience with Samsung's phones, and my history with the brand. I won't say I'm a Samsung fanboy, but when you look at the quality of their products as well as the value for the money, the Samsung stuff just makes sense. I have a few of their TVs, monitors, I've been on the Galaxy phone bandwagon for decades! And the fact that I use their products at work too is just another reason for me to trust the brand.
That's not "fanboying," it's just the truth.
Value
5
Written by a customer while visiting Samsung US