Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Airpods of samsung.
on December 4, 2025
Posted by: Xander
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro deliver excellent sound, smart Adaptive ANC, and a comfortable new design. What sets them apart is Galaxy AI, which powers features like real-time translation, automatic ambient awareness, and intelligent sound adjustments based on your environment. Calls are clearer thanks to improved microphones, and the pinch/swipe controls feel natural.
They’re at their best when paired with a Galaxy phone, where all AI features unlock fully. Pairs great with my S25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent ear bud
on December 4, 2025
Posted by: Tedex10
[This review was collected as part of a promotion.] Pairs excellently with my zfold 6. No issues. I would recommend this product especially if you need hands free communication.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sell me some ear tips please
on December 3, 2025
Posted by: Mark
from Michigan
Expertise:Expert
Why can't I purchase white ear tips for my buds3 pro? Buds keep falling out of my ears... Where can I purchase larger ear tips... I can't find any.... Why?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 4, 2025
Hi Mark,
Thank you for updating us on your Galaxy Buds3 Pro. Comfort and fit are essential for maximizing the overall experience. The Buds3 Pro come with interchangeable ear tips that improve seal, sound quality, and comfort in different environments. For additional tip options, please contact our Samsung Support Team to learn how to get some sent to you. These earbuds are appreciated for their balanced sound and seamless connectivity with Galaxy devices. We value your feedback and thank you for sharing your experience with us and being a member of the Samsung community.
Ty
Samsung Support
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Thank you for updating us on your Galaxy Buds3 Pro. Comfort and fit are essential for maximizing the overall experience. The Buds3 Pro come with interchangeable ear tips that improve seal, sound quality, and comfort in different environments. For additional tip options, please contact our Samsung Support Team to learn how to get some sent to you. These earbuds are appreciated for their balanced sound and seamless connectivity with Galaxy devices. We value your feedback and thank you for sharing your experience with us and being a member of the Samsung community.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great addition to your Samsung ecosystem
on December 3, 2025
Posted by: Pearson
[This review was collected as part of a promotion.] Easy connection to my phone, watch and other devices.
Light and comfortable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent upgrade to the Buds 2
on December 2, 2025
Posted by: Steven
from Georgia
Expertise:Intermediate
Fitment is excellent. The sound quality and ambient sound translation is much better than the Buds 2 that I had before. The language translation function is kind of cool but seems like you may need to have your phone with it, though I may have to test that out. It does seem to have a bit of a squelch issue (squealing when you put them in) that I believe is likely causes by the proximity of the ambient mic and the speakers compared to the volume and sensitivity of the mic. I can also say that I am not a huge fan of the case as there is not much room to insert and remove the headphones between the case and the lid. I hope they hold up to workouts and working outside like the Buds 2 did but time will tell.
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, December 4, 2025
Hi Steven,
We enjoy hearing your detailed thoughts on the Galaxy Buds3 Pro. The Buds3 Pro are designed to enhance immersion with adaptive ambient sound and clear translation, creating a more natural listening experience. The improved ergonomic fit and mic placement support better call quality, especially during active use. Your feedback highlights the Buds’ versatility and ongoing innovation in audio quality and comfort. We appreciate your continued trust in the Galaxy Buds line as it evolves with each generation. Thank you for sharing your experience and being part of the Galaxy sound journey. Thank you for choosing Samsung as your go-to brand.
Ty
Samsung Support
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We enjoy hearing your detailed thoughts on the Galaxy Buds3 Pro. The Buds3 Pro are designed to enhance immersion with adaptive ambient sound and clear translation, creating a more natural listening experience. The improved ergonomic fit and mic placement support better call quality, especially during active use. Your feedback highlights the Buds’ versatility and ongoing innovation in audio quality and comfort. We appreciate your continued trust in the Galaxy Buds line as it evolves with each generation. Thank you for sharing your experience and being part of the Galaxy sound journey. Thank you for choosing Samsung as your go-to brand.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best I Ever Had
on December 2, 2025
Posted by: Kryssy17
[This review was collected as part of a promotion.] Straight out of the box, it was very easy to connect. Switching between sound modes is very simple and convenient and the quality of sound, sleek design and color (silver), I love it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like this product because of the great sound.
on December 2, 2025
Posted by: Ovacomer
[This review was collected as part of a promotion.] I think Samsung has out did themselves when they designed these buds. They stay in my ear through all activity. They sound great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Allergic to the eartips
on December 2, 2025
Posted by: MaterialUnaccountedFor
[This review was collected as part of a promotion.] Fantastic audio quality, but I am allegic to the earbud material.
Same material as in the first generation of earbuds, I think.
I had to buy aftermarket foam eartips.
Value
2
Response from Samsung USBy R&R, December 10, 2025
Hi MaterialUnaccountedFor,
Thank you for sharing your experience with Galaxy Buds3 Pro. We are glad you're enjoying the premium sound quality and design clarity. Your feedback about comfort and materials offers valuable insight as we continue designing earbuds that balance performance with wearability. We may need to gather more information based on your experience. Please contact our Samsung Support Team for alternative ear tips that might be more accommodating for you. Your feedback helps drive Samsung innovation. Thank you for sharing your experience.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3 Pro. We are glad you're enjoying the premium sound quality and design clarity. Your feedback about comfort and materials offers valuable insight as we continue designing earbuds that balance performance with wearability. We may need to gather more information based on your experience. Please contact our Samsung Support Team for alternative ear tips that might be more accommodating for you. Your feedback helps drive Samsung innovation. Thank you for sharing your experience.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US