Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great noise cancelling features!
on December 5, 2025
Posted by: Reira14
[This review was collected as part of a promotion.] The Galaxy AI is great I am unable to call myself and am busy driving or just have my hands full to answer calls and messages. And the noise cancelling when I'm at the gym or just walking in a busy street is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good!
on December 5, 2025
Posted by: Shimmy
[This review was collected as part of a promotion.] I haven't had a pair of pro buds in a while, but these are definitely pretty good. I like the sliding feature a lot
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
They need improvement
on December 5, 2025
Posted by: Stylishdevil
[This review was collected as part of a promotion.] So when it comes to the Galaxy Bud Pro 3 they can use a great deal of improvement. Like the battery life can definitely be improved they die way too fast if you use any of the features. And they also lose their sound quality as time goes on which I'm not sure if it's just mine but they definitely do not sound the way they sounded they were brand new
Value
3 out of 5
3
Response from Samsung USBy R&R, December 10, 2025
Hello there Stylishdevil,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear sound and adaptive features powered by Galaxy AI. If you notice reduced battery life or a decline in sound quality, it might be time to check if a software update is available. When an update is ready, the Galaxy Wearable app will notify you with a popup. To manually check for updates, follow these steps based on your earbuds: insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app, tap Earbud settings, then tap Earbuds software update, and choose Download and install. The update will begin if available. For more details, refer to the online guide linked below. Your feedback on battery life and performance helps us enhance durability and sound quality. We appreciate your input and thank you for choosing Samsung.

How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The earbuds that can do many things
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the features I absolutely love about the Samsung buds Pro. Is that I can actually do translations with them. I can listen to other people speak other languages it is so much fun. Another thing that is really helpful is that I can focus with them. I have ADHD so I can basically make it so that I can't hear other voices to distract me. And on the flip side while I'm walking on down the street if I have them in Ambience sound allows me to hear people coming behind me so I don't get into an accident. Lastly they feel so comfortable in my ears I have very tiny ears I love my other buds but this one fits so comfortable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pros and Cons for my Buds 3 Pro
on December 5, 2025
Posted by: BTD2024
[This review was collected as part of a promotion.] Galaxy AI works well with the Buds 3 Pro. Battery life awesome, size awesome, noise cancelation awesome, and voice clarity awesome. I am a truck driver! Buds 3 Pro is my headset! My only complaint is the distance you are able to walk away from your phone before it disconnects.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung buds 3 pro
on December 5, 2025
Posted by: Venkat
[This review was collected as part of a promotion.] Overall love the headphones. Sound quality is great, noise canceling, ambient, and adaptive sound are great. I have had problems with charging the headphones. The right headphone sometimes will not charge in the case unledd I do some extra manipulating
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best ear buds i ever had
on December 5, 2025
Posted by: Ceez66
[This review was collected as part of a promotion.] I use my earbuds for everything from the gym to work they are the best
Value
5 out of 5
5
Response from Samsung USBy R&R, February 27, 2026
Hey and thank you Ceez66,
We’re excited that your Galaxy Buds3 Pro enhance your daily moments. Thank you for your wonderful review and for choosing Samsung.
-Ty

Samsung Support
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blown away
on December 5, 2025
Posted by: JJDickerson
[This review was collected as part of a promotion.] The moment you pop these little beauties in your ears, it's like the universe said, "Hey... you deserve better," and Samsung DELIVERED. The sound? CRISP. CLEAR. SO SHARP it could slice bread. The bass? I swear it THUMPED so hard I thought my soul vibrated out of my body for a second.
And the noise cancellation??? HOLY. WOW. Turn it on and poof - the world disappears. Bills? Gone. Annoying people? Never met them. Your responsibilities? They simply do not exist anymore. It's like stepping into your own personal concert bubble where YOU are the VIP.
Then there's the comfort - these things fit so perfectly I'm half convinced Samsung sent someone to secretly scan my ear holes at night. They don't fall out. They don't wiggle. They sit like tiny royalty on a throne of pure audio bliss.
The battery life?? I listened to music, podcasts, conspiracy theories, and at least three hours of "lofi beats to pretend you're productive to" and they STILL had juice. What are they running on?? Witchcraft??
In short:
Galaxy Buds3 Pro aren't earbuds. They're a lifestyle.
A personality trait. A spiritual awakening.
If you don't have them yet... RUN. DON'T WALK. Your ears deserve this level of happiness.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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