Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Premium sound with great noise cancellation
on December 6, 2025
Posted by: Moh91ka
[This review was collected as part of a promotion.] I've been thoroughly enjoying my experience with the Galaxy Buds 3 Pro-the audio quality is excellent, and the noise cancellation performs impressively well during my daily commutes. The sound is rich and immersive, making every listening session feel engaging. I initially had a slight challenge achieving a perfect fit with the included eartips, but switching to memory foam eartips completely resolved the issue, providing a much more comfortable and secure fit. Even with that small initial drawback, the overall performance and feature set make these earbuds a strong contender in the premium earbud market.
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hiya Moh91ka,
Thank you for sharing your experience. Rich audio and enhanced features are key parts of what makes Galaxy Buds3 Pro feel premium, and it's great to hear they perform well during commutes. We also appreciate the note about ear tip changes making the fit more secure; that kind of detail helps others get the best experience too. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience. Rich audio and enhanced features are key parts of what makes Galaxy Buds3 Pro feel premium, and it's great to hear they perform well during commutes. We also appreciate the note about ear tip changes making the fit more secure; that kind of detail helps others get the best experience too. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great usage life
on December 6, 2025
Posted by: Coloboy
[This review was collected as part of a promotion.] I just wanted to share how much I'm enjoying my new earbuds. They really provide an excellent listening experience. The sound quality is fantastic for music and calls alike. I'm also impressed with how comfortable they are for extended wear. I would definitely recommend them to anyone looking for a great pair of buds.
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey Coloboy,
This is exactly what Galaxy Buds3 Pro are designed for. Clear sound for both music and calls, along with comfort that lasts through long listening sessions. We're happy they perform well for you. Thank you for being a Samsung customer.
-Ty
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This is exactly what Galaxy Buds3 Pro are designed for. Clear sound for both music and calls, along with comfort that lasts through long listening sessions. We're happy they perform well for you. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Making your listening experience sound even better
on December 6, 2025
Posted by: Konbit
[This review was collected as part of a promotion.] I still didn't understand the Galaxy AI features and capabilities and maybe by the time I finally do it will all be second nature. So the NC features are controlled by AI and if you start to speak it will lower the volume of what your listening to at the time, then restire the volume after 56 seconds after you have stopped talking. I have nit used the real time translator with my buds but I know the translator is awesome sinve I used it with friends while in Japan last year. Even my Japanese friends did not realize that Samsung had built in the translator as a native application. Last night I went so many setting and finally settled on the dynamic eq setting but still kept the Galaxy AI adapt sound feature setting on for my age. A great deal of work has gone into refining this product and it shows.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality, and fitting
on December 6, 2025
Posted by: Tankmush
[This review was collected as part of a promotion.] Loving using galaxy ai hands free with the buds 3 pro to help with my daily routine
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey Tankmush,
I'm glad to hear that! The integration of Galaxy AI with the Buds3 Pro is designed to enhance your daily routines, making them smoother and more intuitive. With a secure fit and premium audio quality, these earbuds become a powerful companion for everyday use. Thank you for being a valued Samsung customer.
-Ty
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I'm glad to hear that! The integration of Galaxy AI with the Buds3 Pro is designed to enhance your daily routines, making them smoother and more intuitive. With a secure fit and premium audio quality, these earbuds become a powerful companion for everyday use. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Must have buds
on December 6, 2025
Posted by: nhatthien0488
[This review was collected as part of a promotion.] Galaxy AI makes it better. The connection is smooth and sound is more personalized
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey nhatthien0488,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The smooth connectivity and personalized sound tuning are essential aspects of the Galaxy Buds3 Pro experience. When Galaxy AI enhances these features, it truly elevates everyday listening. We appreciate you being a valued Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. The smooth connectivity and personalized sound tuning are essential aspects of the Galaxy Buds3 Pro experience. When Galaxy AI enhances these features, it truly elevates everyday listening. We appreciate you being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Sucks, broke within a year
on December 6, 2025
Posted by: Waste of money
from Az
Expertise:Expert
Buyer be ware. I've barely had these for a year and the left earbud does not charge correctly and most times not at all. This version sucks compared to the old versions. I've never had an issue until now. Samsung has fallen from grace imo.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hello there,
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to deliver high-quality sound, smart features, and dependable daily performance within the Galaxy ecosystem. We understand it can be frustrating if your earbuds aren’t charging correctly. Please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, specific to each product. Additionally, you can extend coverage with Samsung Care+ on eligible devices for extra protection and support. For more help with your Galaxy Buds3 Pro warranty options, please contact our Samsung Support Team. We appreciate your participation in the Samsung community and value your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to deliver high-quality sound, smart features, and dependable daily performance within the Galaxy ecosystem. We understand it can be frustrating if your earbuds aren’t charging correctly. Please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, specific to each product. Additionally, you can extend coverage with Samsung Care+ on eligible devices for extra protection and support. For more help with your Galaxy Buds3 Pro warranty options, please contact our Samsung Support Team. We appreciate your participation in the Samsung community and value your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Pro3 earbuds have a great sound.
on December 6, 2025
Posted by: Powercat
[This review was collected as part of a promotion.] The buds have a great sound. My only problem is that the Left one is always falling out of my ear. I've changed the ear tips and the left ear bud still fall out, but he right ear bud stays snug.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds that work well with my Samsung phone
on December 6, 2025
Posted by: DJDougD
[This review was collected as part of a promotion.] Great earbuds... Music sounds vibrant, ANC, adaptive noise canceling and ambient sound is really good. Fit is good. AI interpreter function works really well with this product. Phone calls sound really good. Highly recommend this product.
Value
5
Written by a customer while visiting Samsung US