Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
OMG i want to buy more...
on December 10, 2025
Posted by: Lovethiswatch
[This review was collected as part of a promotion.] Hope i can wear 10 watch8 at one time 🤩🤩🤩 i really love it and helps me a lot to monitor my sleep... thank you samsung for this product.. really love it... 🤩🥰😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Neverthinktwicetobuythisbestbudever...
on December 10, 2025
Posted by: buddies2025
[This review was collected as part of a promotion.] this is the best buds i ever had... loveit!!!! i will buy more of this to give to my nieces and nephew... very excellent product!🤩🥰❤️
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hi there buddies2025,
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. These earbuds are crafted to offer premium sound quality, intelligent features, and simple interaction, connecting effortlessly with your Galaxy smartphone. We're glad you're enjoying all that your Galaxy Buds3 Pro has to offer. We appreciate your feedback and look forward to more family members experiencing your audio journey. Thank you for selecting Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on your Galaxy Buds3 Pro. These earbuds are crafted to offer premium sound quality, intelligent features, and simple interaction, connecting effortlessly with your Galaxy smartphone. We're glad you're enjoying all that your Galaxy Buds3 Pro has to offer. We appreciate your feedback and look forward to more family members experiencing your audio journey. Thank you for selecting Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Id like them if they charged..
on December 9, 2025
Posted by: iFoundRiley
from Redding California
Expertise:Expert
Its as good as the 2 buds 2 pro in terms of sound but the way they sit in the case made the buds difficult to charge and having these just about 8-9 months they practically dont charge with out some paper towel or something up in the glass to press the buds down into the case to make contact. Its really disappointing.. my right bud is almost never charged.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R, December 15, 2025
Hiya iFoundRiley,
We appreciate your feedback on the Galaxy Buds3 Pro. Designed for easier charging and storage, this model also delivers premium sound quality. Your comments regarding case connectivity will be considered by our design team to enhance reliability and user experience. Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty. Additionally, you can purchase Samsung Care+ for eligible devices, offering extended coverage and additional support. Thank you for sharing your review and being part of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate your feedback on the Galaxy Buds3 Pro. Designed for easier charging and storage, this model also delivers premium sound quality. Your comments regarding case connectivity will be considered by our design team to enhance reliability and user experience. Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty. Additionally, you can purchase Samsung Care+ for eligible devices, offering extended coverage and additional support. Thank you for sharing your review and being part of the Samsung family.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jamie
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Took me about a min to get the touch controls right, after that these are my goto headphones. I use them everyday!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Needs improvement
on December 9, 2025
Posted by: Mkay
from Newburgh, NY
Expertise:Intermediate
I have had every iteration of galaxy buds and so far these are my least favorite. Number one issue is the noise cancellation, I can still hear conversations, dishes being done, microwave all over my music. If somone is vacuuming I can hardly hear my audio book playing. Past versions were much better. When quite the sound quality is good. What's annoying is if I pause my book then take out my headphones it will start playing again. The pause and play features are so wanky. Many times I accidently ended my call while adjusting the earbud fit. Not good for running as they will fall out, and my small hoops will constantly hit the stem of earbud. The battery also does not last nearly as long as past versions. Also doesn't come in fun colors. Hope next version is better.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 12, 2025
Hi there Mkay,
We appreciate your continued support for the Galaxy Buds series and your thoughtful feedback on the Buds3 Pro. This generation was designed to deliver clear sound and seamless AI-powered control in a refined form factor. Your insights help guide future improvements in comfort, battery life, and noise reduction technology. Thank you for your feedback and for being a dedicated Samsung listener.
-Ty
Samsung Support
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We appreciate your continued support for the Galaxy Buds series and your thoughtful feedback on the Buds3 Pro. This generation was designed to deliver clear sound and seamless AI-powered control in a refined form factor. Your insights help guide future improvements in comfort, battery life, and noise reduction technology. Thank you for your feedback and for being a dedicated Samsung listener.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Buy another brand
on December 9, 2025
Posted by: Joshua
Worst headphones I have ever had the displeasure of owning.
Response from Samsung USBy R&R, December 15, 2025
Hi there Joshua,
We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
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We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Not great
on December 8, 2025
Posted by: Marko
Expertise:Expert
Not fun to use. Sound quality average. Auto connect is not even close to airpods. They look beautiful but holding in hand feels cheap.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R, December 16, 2025
Hello Marko,
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. These earbuds were designed to combine sleek aesthetics, smart features, and everyday usability. Your feedback on controls, sound quality, and overall feel offers valuable insight as we continue to improve the tactile and listening experience across Galaxy audio products. Thank you for sharing your input and for being part of the Samsung family.
-Ty
Samsung Support
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We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. These earbuds were designed to combine sleek aesthetics, smart features, and everyday usability. Your feedback on controls, sound quality, and overall feel offers valuable insight as we continue to improve the tactile and listening experience across Galaxy audio products. Thank you for sharing your input and for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 pro
on December 8, 2025
Posted by: Lexi
from Georgia
Expertise:Intermediate
They are very good for music nd call audio they have a very nice design but for a lighter and more comfortable bud i think u should go for the bud 3 instead of the pros
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, February 10, 2026
Howdy Lexi,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re glad to hear you appreciate the sound quality and design for music and calls. It’s wonderful that you've noticed how different Galaxy Buds models cater to various preferences and listening needs. We value your review and thank you for selecting Samsung.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re glad to hear you appreciate the sound quality and design for music and calls. It’s wonderful that you've noticed how different Galaxy Buds models cater to various preferences and listening needs. We value your review and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US