Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Azwar
Verified Purchase:Yes
I love it.. also my favorite color.. sond quality is fantastic
Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds I've ever used.
on December 12, 2025
Posted by: SamsungEcosystem23
[This review was collected as part of a promotion.] I'm truly staggered by how much functionality, and how many features are included on these ear buds. On more than one occasion I've used the AI derived Live Translate function, and come away with my mind blown; it's practically the universal translator from Star Trek, or so many other SciFi examples.
In addition, the sound cancelation is superb, and the adaptive sounds make wearing them in-ear a total non-issue (also, they are very comfortable, and stay in much better than the Buds Plus).
I appreciate having the option of notifications read to me, on the fly.
I cannot stress enough just how sincerely happy I've been with having these. They have great battery life, notable durability (I've dropped one or the other a handful of times onto a hard surface, without detriment nor consequence), phenomenal sound, handsome design, and i think a very reasonable price (especially with trade in value, or even further *on sale* which they seem to be more often than not.
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hey there SamsungEcosystem23,
First and foremost, thank you for being a Samsung fan and part of the Samsung ecosystem. We're delighted you've discovered the Resound audio quality with your Galaxy Buds3 Pro. These earbuds are designed to enhance your listening experience and include features like Live Translator to help you stay connected across regions. With impressive features such as Active Noise Cancelling and Ambient Sound, you can experience sound in new ways. We share your excitement and appreciate you sharing your experience with us. Thank you for choosing Samsung and being a valued member of the Galaxy community.
-Ty
Samsung Support
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First and foremost, thank you for being a Samsung fan and part of the Samsung ecosystem. We're delighted you've discovered the Resound audio quality with your Galaxy Buds3 Pro. These earbuds are designed to enhance your listening experience and include features like Live Translator to help you stay connected across regions. With impressive features such as Active Noise Cancelling and Ambient Sound, you can experience sound in new ways. We share your excitement and appreciate you sharing your experience with us. Thank you for choosing Samsung and being a valued member of the Galaxy community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Causes skin irritation
on December 11, 2025
Posted by: Heimdall
Eartips caused me skin irritation in ear and had to visit doctor because of it. Same happened with buds 2 pro. Irritation goes as soon as I stop using them and switch to a different pair of buds.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R, December 15, 2025
Hi Heimdall,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The Buds3 Pro were designed with soft, skin-friendly materials to support long listening sessions. In the meantime, please avoid continuous use of your Galaxy Buds3 Pro and contact our Samsung support team at your earliest convenience to discuss further options. Your feedback is valuable as we work on improving comfort and material choices for different users. Thank you for sharing your feedback and being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. The Buds3 Pro were designed with soft, skin-friendly materials to support long listening sessions. In the meantime, please avoid continuous use of your Galaxy Buds3 Pro and contact our Samsung support team at your earliest convenience to discuss further options. Your feedback is valuable as we work on improving comfort and material choices for different users. Thank you for sharing your feedback and being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best watch
on December 11, 2025
Posted by: RGrant
[This review was collected as part of a promotion.] This Galaxy AI is groundbreaking!!
I love everything about this watch ! I wear it day and night, it helped improve my quality of life by making everything so much easier to handle, access, and deal it.
I love everything about this watch ! I wear it day and night, it helped improve my quality of life by making everything so much easier to handle, access, and deal it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Sound - With a Constant Right Ear Click
on December 11, 2025
Posted by: DBett
from Maine
Expertise:Intermediate
Verified Purchase:Yes
I bought these as an upgrade to another older set of buds because one bud was always cutting in and out. These have good sound, but my right bud has an annoying click that I find distracting and I hear constantly. If it wasn't for that, I'd give them 5 star rating. But that click plagues me.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy R&R, December 15, 2025
Hey there DBett,
We’re happy to hear you enjoy the sound quality of your Galaxy Buds3 Pro and thank you for informing us about the clicking sound in the right ear. The Buds3 Pro are designed for balanced audio with precise tuning, and your feedback helps us maintain consistent performance for all users. For the clicking sound, please contact our Samsung Support Team so we can further diagnose the issue with your Galaxy Buds3 Pro. Thank you for being a part of the Samsung family and sharing your feedback.
-Ty
Samsung Support
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We’re happy to hear you enjoy the sound quality of your Galaxy Buds3 Pro and thank you for informing us about the clicking sound in the right ear. The Buds3 Pro are designed for balanced audio with precise tuning, and your feedback helps us maintain consistent performance for all users. For the clicking sound, please contact our Samsung Support Team so we can further diagnose the issue with your Galaxy Buds3 Pro. Thank you for being a part of the Samsung family and sharing your feedback.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Syed
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Voice quality is too good. Like the ear buds and its noice cancellation feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hey there Syed,
Thank you for sharing your experience. Galaxy Buds3 Pro are designed to deliver clear voice transmission, enhanced audio, and advanced noise control for immersive listening and seamless communication. It’s great to hear how well the sound quality and call performance support your daily conversations. Feedback like yours shows how thoughtful engineering improves everyday connections. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience. Galaxy Buds3 Pro are designed to deliver clear voice transmission, enhanced audio, and advanced noise control for immersive listening and seamless communication. It’s great to hear how well the sound quality and call performance support your daily conversations. Feedback like yours shows how thoughtful engineering improves everyday connections. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Don't last long
on December 10, 2025
Posted by: Nope
Expertise:Intermediate
The battery life is horrible. My budz2 last longer then these. I start work at 6am and by 830 9ish im charging them.. I will continue to use my buds 2
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, December 15, 2025
Hi There,
Thank you for your feedback on the Galaxy Buds3 Pro. These earbuds are crafted to provide superior sound quality and dependable battery life. Whether you're exercising in the morning or studying late at night, you want your earbuds' battery to last as long as you do. We'll offer tips on charging, ways to maximize battery life, and methods to prevent damage. Extra cables or power adapters are available on our website. The Galaxy Buds3 Pro deliver up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. For additional battery-saving tips, visit the link below. Our Samsung Support Team is also ready to assist. Your feedback on playback duration helps us enhance the battery life of future Galaxy Buds. We appreciate your input and thank you for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy Buds3 Pro. These earbuds are crafted to provide superior sound quality and dependable battery life. Whether you're exercising in the morning or studying late at night, you want your earbuds' battery to last as long as you do. We'll offer tips on charging, ways to maximize battery life, and methods to prevent damage. Extra cables or power adapters are available on our website. The Galaxy Buds3 Pro deliver up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. For additional battery-saving tips, visit the link below. Our Samsung Support Team is also ready to assist. Your feedback on playback duration helps us enhance the battery life of future Galaxy Buds. We appreciate your input and thank you for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
_great ear buds! totally satisfied A+++_
on December 10, 2025
Posted by: reulrich99
[This review was collected as part of a promotion.] 🚨_Loved these things and they were so fun to use. At first I accidentally hung up on people and I touched my ear. great sound for music!!! A+++_✅😎
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hello there reulrich99,
Thank you for sharing your experience with your Galaxy Buds3 Pro. They are designed to offer responsive touch controls, immersive sound, and seamless connectivity across Samsung devices. It’s wonderful to hear how much you enjoyed their audio quality and overall experience. Your comments show how intuitive features become second nature over time, enhancing user interaction. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Buds3 Pro. They are designed to offer responsive touch controls, immersive sound, and seamless connectivity across Samsung devices. It’s wonderful to hear how much you enjoyed their audio quality and overall experience. Your comments show how intuitive features become second nature over time, enhancing user interaction. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US