Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: BrittS
Verified Purchase:Yes
The Galaxy Buds3 Pro earbuds have a crisp, dynamic sound with a complete range of various music settings. The noise canceling setting is really excellent in preventing the exterior noise from entering your listening pleasure. This is a great choice for ear buds. Thank you.
Response from Samsung USBy R&R, January 23, 2026
Hello BrittS,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to provide dynamic sound with customizable listening modes, offering an immersive audio experience for music, calls, and entertainment. It’s wonderful that you can enjoy how advanced noise control improves focus and enjoyment in various settings. Your feedback highlights the premium sound quality that the Galaxy Buds3 Pro strive to deliver. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to provide dynamic sound with customizable listening modes, offering an immersive audio experience for music, calls, and entertainment. It’s wonderful that you can enjoy how advanced noise control improves focus and enjoyment in various settings. Your feedback highlights the premium sound quality that the Galaxy Buds3 Pro strive to deliver. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Christine
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Overall a great big disappointment. They're actually frustrating to use. I might even prefer not having earbuds. I had the very first generation of galaxy buds from years ago and they withstood an absolute beating. I loved everything about them down to the case design and color. The battery life was starting to drain but it wasn't near inconvenient or anything. Unfortunately I lost them somewhere and needed new ones. I hate just about everything on these new ones. The stems are impractical. They make it easy for the earbuds to fall out when any little thing brushes against them. They look ugly sticking out of the ears and the touch features are way less accessible when you're trying to swipe a finger up and down a target surface area of like 3 sq mm. If you want a pause, you can no longer do it with a simple tap. You have to pinch, again, a small surface area on the stem of the device. The battery life doesn't seem any better than that on my old ancient ones. The fit of the earbuds is atrocious. Again, I think it has to do with the stems. It just doesn't stay in the ear well enough to block out noise. Most of the time I'm trying to keep them from falling out. The noise cancelation blocks out about half the volume around you with very loud static. Conversions are still audible. At first I thought I was having trouble with the fit because the left side sounded like it didn't fit as well as the right but then I realized there's some sort of imbalance with the noise cancelation between sides. I thought sticking with the galaxy line would make it easier to use since I've always had a Samsung phone but even the sound control is nonsense to access. It used to be available on an separate app but now it's located in the settings app?? I think there are plenty of other options out there that could easily replace these earbuds. Especially for the price point. This was such a disappointment. I wasn't asking for a lot but this has taken an extra step to inconvenient for me. I'm a heavy user of audio devices and they function to do more than just play sound for me so I can't believe this is what the galaxy line has to offer right now.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi Christine,
Thank you for providing such a detailed comparison of the earlier Galaxy Buds models and the Galaxy Buds3 Pro. The new design features include updated interaction methods and a more stylish look, supporting functionalities like Galaxy AI, improved ambient sound, and Active Noise Cancelling. Your insights highlight that familiarity, fit, and control options greatly influence daily use, especially for long-time Galaxy fans. This feedback helps us understand how design updates are experienced in real life. We're here if you'd like to explore more suitable audio options. Thank you for your continued loyalty to Samsung.
-Ty
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Thank you for providing such a detailed comparison of the earlier Galaxy Buds models and the Galaxy Buds3 Pro. The new design features include updated interaction methods and a more stylish look, supporting functionalities like Galaxy AI, improved ambient sound, and Active Noise Cancelling. Your insights highlight that familiarity, fit, and control options greatly influence daily use, especially for long-time Galaxy fans. This feedback helps us understand how design updates are experienced in real life. We're here if you'd like to explore more suitable audio options. Thank you for your continued loyalty to Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Taylor
from Tn
Verified Purchase:Yes
Got these to replace my old ones. My spouse says they can hear me clear.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hi Taylor,
We're pleased that your spouse can hear you clearly with your Galaxy Buds3 Pro. The upgrade enhances audio and call quality for a better experience. Featuring user-friendly design and advanced AI features like live translations, the Galaxy Buds3 Pro reflect what users want and are now accessible to many. We're glad you could upgrade your earbuds effortlessly. Thank you for sharing your experience and being part of the Samsung community.
-Ty
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We're pleased that your spouse can hear you clearly with your Galaxy Buds3 Pro. The upgrade enhances audio and call quality for a better experience. Featuring user-friendly design and advanced AI features like live translations, the Galaxy Buds3 Pro reflect what users want and are now accessible to many. We're glad you could upgrade your earbuds effortlessly. Thank you for sharing your experience and being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Charlie
from Copiague New York
Expertise:Intermediate
Verified Purchase:Yes
Looks great, sound quality is fabulous and I love the additional protective case I ordered with them. I love the way case fits inside each other.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Charlie,
Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: DGH78
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I have buds2 i think has better sound quality, however one of it not working, that why upgrade to buds3, I think next time will go with an other brand
No, I would not recommend this to a friend.
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hi DGH78,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality is deeply personal, especially for users accustomed to earlier Galaxy Buds generations. Your comparison illustrates how differences in audio tuning can be noticeable when changing models and offers useful advice for those considering newer designs. We appreciate your involvement in the Samsung community and your valuable feedback.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality is deeply personal, especially for users accustomed to earlier Galaxy Buds generations. Your comparison illustrates how differences in audio tuning can be noticeable when changing models and offers useful advice for those considering newer designs. We appreciate your involvement in the Samsung community and your valuable feedback.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Craig in Socal
Verified Purchase:Yes
I think the sound quality of these buds is excellent, on par with anything else I've listened to. The Samsung interface with the buds is pretty good and the features are extensive. My only complaint I have is the way you control the buds. Sliding up and down the stem is less efficient than the touch method. I have had a few issues with the buds not being able to connect to my tablet and have had to reset them but all in all these are fantastic buds great for audio or podcasts.
Features
5
Response from Samsung USBy R&R, January 7, 2026
Greetings Craig in Social,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Their excellent sound quality and feature-rich interface are key reasons why many users favor these earbuds for listening to music and podcasts. Control preferences differ, and this feedback highlights how users interact with their devices in various ways. The Galaxy Buds3 Pro still offer a robust audio experience, enhanced by intelligent Galaxy features. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Their excellent sound quality and feature-rich interface are key reasons why many users favor these earbuds for listening to music and podcasts. Control preferences differ, and this feedback highlights how users interact with their devices in various ways. The Galaxy Buds3 Pro still offer a robust audio experience, enhanced by intelligent Galaxy features. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible charging capabilities
on December 26, 2025
Posted by: 123e
Expertise:Intermediate
Anytime you try to charge the headphones after a workout It always says that there's moisture in the headphones. No matter how much you dry them off It will still somehow say that there's moisture on the headphone or the case, or that there's some type of debris on it When there's no debris on it
This makes it very unusable For an everyday user who tries to use them for workouts. Especially when these are supposed to be waterproof.
Never had an issue with my two pairs of galaxy buds 2.
Hopefully this design flaw gets addressed with the next model
This makes it very unusable For an everyday user who tries to use them for workouts. Especially when these are supposed to be waterproof.
Never had an issue with my two pairs of galaxy buds 2.
Hopefully this design flaw gets addressed with the next model
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hi 123e,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds, designed for active lifestyles, offer a balanced mix of protection and performance across different environments. If you see a moisture-detection error message even after cleaning your earbuds, check whether your firmware is up to date. Sometimes, this message means an update is needed. Instructions for updating your Galaxy Buds3 Pro are linked below. For further assistance, contact our Samsung Support Team. Your feedback highlights how workout conditions impact charging and will help shape future features for fitness users. We appreciate your involvement in the Samsung community and your detailed insights.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds, designed for active lifestyles, offer a balanced mix of protection and performance across different environments. If you see a moisture-detection error message even after cleaning your earbuds, check whether your firmware is up to date. Sometimes, this message means an update is needed. Instructions for updating your Galaxy Buds3 Pro are linked below. For further assistance, contact our Samsung Support Team. Your feedback highlights how workout conditions impact charging and will help shape future features for fitness users. We appreciate your involvement in the Samsung community and your detailed insights.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Manas Dey
Verified Purchase:Yes
The sound quality is good but it"s not convenient to receive phone calls by pinching. A simple tap might have been a better option.
I would recommend this to a friend!
Performance
2
Response from Samsung USBy R&R, December 29, 2025
Howdy Manas Dey,
Thank you for your thoughts on the Galaxy Buds3 Pro. Touch controls are key for everyday ease, and preferences vary. You can assign different functions to each earbud or set both to do the same. This flexibility lets you customize how the touchpad works to suit your habits. Please see the linked online article for more details. Your feedback highlights how gesture controls affect call management and overall usability. We value your input and appreciate your time with Samsung audio devices.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
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Thank you for your thoughts on the Galaxy Buds3 Pro. Touch controls are key for everyday ease, and preferences vary. You can assign different functions to each earbud or set both to do the same. This flexibility lets you customize how the touchpad works to suit your habits. Please see the linked online article for more details. Your feedback highlights how gesture controls affect call management and overall usability. We value your input and appreciate your time with Samsung audio devices.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US