Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ben1
Verified Purchase:Yes
These are great buds I used to have a different brand but when I tried these I did not want to go back. They feel so lightweight and I can wear them in any circumstances.
Response from Samsung USBy R&R, January 23, 2026
Greetings Ben1,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Designed to be lightweight and comfortable while providing high-quality sound, these earbuds are suitable for various listening situations. We hope you find them easy to incorporate into your daily routine without distraction. We’re pleased to hear they have become your preferred option. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Designed to be lightweight and comfortable while providing high-quality sound, these earbuds are suitable for various listening situations. We hope you find them easy to incorporate into your daily routine without distraction. We’re pleased to hear they have become your preferred option. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mario A
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
These are some dang good earbuds! I cant hear diddly squat whenever I put them in (even without music playing) they are extremely comfortable as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Howdy Mario A,
Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung.
-Ty
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Thank you for your enthusiastic feedback on Galaxy Buds3 Pro. It’s wonderful to hear that you’re enjoying the immersive sound and great comfort. Our aim is to design earbuds that keep users fully engaged with whatever they listen to all day. We’re happy they’ve had such a positive effect on you. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AlexB
from Los Angeles, CA
Expertise:Beginner
Verified Purchase:Yes
Great sound and easy to find if misplaced. My daughter drop it outside our lawn (at night), and we were able to find it with that built in sound and tracker to the earphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hi Alex B,
Thank you for sharing this meaningful experience with the Galaxy Buds3 Pro. It’s great to hear how the SmartFind app helped you locate your earbuds and how sound features enabled you to find them quickly. Samsung's ecosystem is designed to ensure peace of mind alongside top-notch audio quality. We appreciate stories like yours that demonstrate how our features simplify daily moments. Thank you for choosing Samsung.
-Ty
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Thank you for sharing this meaningful experience with the Galaxy Buds3 Pro. It’s great to hear how the SmartFind app helped you locate your earbuds and how sound features enabled you to find them quickly. Samsung's ecosystem is designed to ensure peace of mind alongside top-notch audio quality. We appreciate stories like yours that demonstrate how our features simplify daily moments. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: ReyG
Verified Purchase:Yes
Super nice equipment and very elegant 👌 keep doing great work
Response from Samsung USBy R&R, February 13, 2026
Greeting ReyG,
Thank you for sharing your thoughts on Galaxy Buds3 Pro. We’re happy to hear you enjoy the sleek design and overall performance. Your feedback really matters. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on Galaxy Buds3 Pro. We’re happy to hear you enjoy the sleek design and overall performance. Your feedback really matters. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Rogelio
Expertise:Expert
Verified Purchase:Yes
I have a couple of months with my Buds3 and no issues at all. Great quality and easy to put and remove.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 13, 2026
Hi there Rogelio,
Thank you for sharing your long-term experience with Galaxy Buds3 Pro. It’s great to hear that they’ve continued to deliver dependable quality and ease of use over time. Our goal is to design products for lasting performance, helping users enjoy consistent experiences month after month. We’re glad they’ve remained a reliable part of your routine. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your long-term experience with Galaxy Buds3 Pro. It’s great to hear that they’ve continued to deliver dependable quality and ease of use over time. Our goal is to design products for lasting performance, helping users enjoy consistent experiences month after month. We’re glad they’ve remained a reliable part of your routine. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Marty
Expertise:Intermediate
Verified Purchase:Yes
This is my second pair. I use them along with my first pair. If that doesn't show how much I love these, nothing will;-)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hey there Marty,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Your consistent usage highlights your confidence and satisfaction with these earbuds. The Buds3 Pro emphasizes comfort, durability, and reliable everyday performance. Your loyalty highlights the benefits of seamless connectivity, immersive sound, and thoughtful design within the Galaxy ecosystem. We appreciate you being a part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Your consistent usage highlights your confidence and satisfaction with these earbuds. The Buds3 Pro emphasizes comfort, durability, and reliable everyday performance. Your loyalty highlights the benefits of seamless connectivity, immersive sound, and thoughtful design within the Galaxy ecosystem. We appreciate you being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Klypzz
Verified Purchase:Yes
Am giving it 4 stars due to the features...it's nice features wise...but it's not meeting the described battery life while using those said features and continuous music time...lasts about 4.5 hours of continuous music play and just using the hands free skip and repeat options. Also the clarity of the music is just OK, that's with 1 headset in an ear at a time
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hey there Klypzz,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to provide a balance of advanced features and immersive sound quality. Your feedback on battery life during long listening sessions and sound preferences helps us understand how users utilize features like hands-free controls and continuous playback. The Galaxy Buds3 Pro offers up to 26 hours of listening time per charge, which can be extended to 30 hours with the charging case. To improve battery life, consider a few simple tips: store the earbuds in the charged case with the lid closed when not in use, and adjust notification settings via the Galaxy Wearable app on your phone. For more detailed advice on saving battery, charging, and other tips, please refer to the online resource linked below. We value your review and appreciate your loyalty as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy
on December 29, 2025
Posted by: Ragnar
Expertise:Intermediate
Lets start with the battery life its no where near what they say it is and to get them to actually charge even with everything clean you have to move them around and let them sit on the table completely still so they stay charging. The sound quality is poor the volume is to low i thought it was my older phone but now evern with my new s25 there still garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi there Ragnar,
Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
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Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US