Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Samsung’s Buds3 Pro: Comfort, Clarity, and Class.
on January 2, 2026
Posted by: Ramakrishnan Rathinavel
from Minnesota, MN
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro Silver stand out as Samsung’s most advanced earbuds yet, offering premium sound, strong AI‑powered features, and a sleek new stemmed design. Based on my usage I can feel the excellent audio quality and comfort, though ANC performance trails some competitors which can still be improved. Overall I liked the headset very much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Good day Ramakrishnan Rathinavel,
Thank you for sharing such detailed feedback. The Galaxy Buds3 Pro bring together advanced audio, intelligent features, and a refined stem design that many users find both comfortable and stylish. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing such detailed feedback. The Galaxy Buds3 Pro bring together advanced audio, intelligent features, and a refined stem design that many users find both comfortable and stylish. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery/charging Issues
on January 2, 2026
Posted by: Jayy
After about 8 months of normal use, I started noticing significant battery/charging problems. For flagship earbuds at this price point, I expected much better.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R, January 5, 2026
Hey Jayy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are crafted to provide high-quality sound, sophisticated noise cancellation, and smooth integration with Galaxy devices for everyday use. Battery life is crucial for prolonged enjoyment. Please note that Samsung offers a limited 12-month warranty covering manufacturing defects in materials and craftsmanship. Additionally, you can extend your coverage with Samsung Care+ on eligible devices for extra protection and support. We appreciate your support for Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are crafted to provide high-quality sound, sophisticated noise cancellation, and smooth integration with Galaxy devices for everyday use. Battery life is crucial for prolonged enjoyment. Please note that Samsung offers a limited 12-month warranty covering manufacturing defects in materials and craftsmanship. Additionally, you can extend your coverage with Samsung Care+ on eligible devices for extra protection and support. We appreciate your support for Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Wyatt
from Boonsboro, Md
Expertise:Expert
Verified Purchase:Yes
Exceptional sound quality in a sleek, small, and quality made earbud. I cant have asked for a better experience with my new samsung earbuds!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there Wyatt,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but are they too sleek?
on January 1, 2026
Posted by: Juggling Jimmy
from Colorado
Expertise:Expert
Great product. The sound quality with both buds in your ear is fantastic. I use them for work and have to keep one ear bud in at a time due to how excellent the noise canceling technology is.
Cons: I have experienced intermittent charging issues between the buds and the case. However, the manufacturer does recommend daily cleaning.
Cons: I have experienced intermittent charging issues between the buds and the case. However, the manufacturer does recommend daily cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Juggling Jimmy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built for immersive sound and advanced noise reduction, offering a focused listening experience whether you're working or relaxing. Your feedback emphasizes the clarity and noise cancellation features that stand out during everyday use. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built for immersive sound and advanced noise reduction, offering a focused listening experience whether you're working or relaxing. Your feedback emphasizes the clarity and noise cancellation features that stand out during everyday use. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Justin
from New York.
Expertise:Expert
Verified Purchase:Yes
Better than expected. Worth the amount. Easy setup.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hi Justin,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re glad to hear that their easy setup and dependable performance made a positive impression. Created to fit smoothly into everyday life, they allow users to enjoy quality sound with ease. Your experience highlights our commitment to this aim. We value your participation in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re glad to hear that their easy setup and dependable performance made a positive impression. Created to fit smoothly into everyday life, they allow users to enjoy quality sound with ease. Your experience highlights our commitment to this aim. We value your participation in the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Bgun
from Watervliet,mi
Expertise:Beginner
Verified Purchase:Yes
Just trying to get used to how to work them completely. Play, pause, volume and all that.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Howdy Bgun,
Thank you for sharing your insights on the Galaxy Buds3 Pro. These earbuds feature intuitive touch controls and advanced functions that become more comfortable with regular use. The Buds3 Pro lets you manage music, calls, and other features via Pinch Control. For detailed instructions, illustrations, and demonstrations on using your Galaxy Buds3 Pro, please consult our online guide linked below. Feedback on the learning curve indicates that users adapt to hands-free controls as they explore the full potential of their listening experience. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your insights on the Galaxy Buds3 Pro. These earbuds feature intuitive touch controls and advanced functions that become more comfortable with regular use. The Buds3 Pro lets you manage music, calls, and other features via Pinch Control. For detailed instructions, illustrations, and demonstrations on using your Galaxy Buds3 Pro, please consult our online guide linked below. Feedback on the learning curve indicates that users adapt to hands-free controls as they explore the full potential of their listening experience. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: EYEC
from Worcester Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
The quality of this headset is very bad. They are not as good as the one before.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hey there EYEC.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Each Galaxy Buds generation highlights evolving design and performance priorities. Your comparison with earlier models illustrates how expectations shape the listening experience. We'd love to offer tips and tricks to help you get the most out of your Galaxy Buds3 Pro. Please reach out to our Samsung Support Team to share how we can improve your experience. We appreciate your feedback on Samsung audio products.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Each Galaxy Buds generation highlights evolving design and performance priorities. Your comparison with earlier models illustrates how expectations shape the listening experience. We'd love to offer tips and tricks to help you get the most out of your Galaxy Buds3 Pro. Please reach out to our Samsung Support Team to share how we can improve your experience. We appreciate your feedback on Samsung audio products.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Pardha
from Frisco,Tx
Expertise:Intermediate
Verified Purchase:Yes
Anc is bad and buds are too loose to the ears
I hope no difference for normal buds and samsung buds
I hope no difference for normal buds and samsung buds
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hello Pardha,
Thank you for sharing your experience with Galaxy Buds3 Pro. Active noise control and comfort work together to deliver an immersive listening experience. For optimal performance, how you wear your Galaxy Buds3 Pro is key. They come with different-sized ear tips; first, ensure you use the correct size for your ears. The tips should fit snugly without any gap, preventing sound leaks and ensuring the best audio quality. If you need guidance on changing tips, see our guide for the Buds3 Pro tips. Once fitted, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. You can also run an earbud fit test to confirm the proper fit. For more tips on achieving the perfect fit, see our online article linked below. Your feedback highlights how fit and seal impact feature performance during daily use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with Galaxy Buds3 Pro. Active noise control and comfort work together to deliver an immersive listening experience. For optimal performance, how you wear your Galaxy Buds3 Pro is key. They come with different-sized ear tips; first, ensure you use the correct size for your ears. The tips should fit snugly without any gap, preventing sound leaks and ensuring the best audio quality. If you need guidance on changing tips, see our guide for the Buds3 Pro tips. Once fitted, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. You can also run an earbud fit test to confirm the proper fit. For more tips on achieving the perfect fit, see our online article linked below. Your feedback highlights how fit and seal impact feature performance during daily use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US