Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Candace
Verified Purchase:Yes
Love these earbuds!! Love the color. Love this product!
I would recommend this to a friend!
Response from Samsung USBy R&R, February 6, 2026
Hi Candace,
Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying both the color and performance. Designed to blend style, comfort, and advanced audio technology, these earbuds provide a premium listening experience. We appreciate you being part of the Samsung community.
-Ty
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Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying both the color and performance. Designed to blend style, comfort, and advanced audio technology, these earbuds provide a premium listening experience. We appreciate you being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
The auto pause when removing ear buds still works when the feature is turned off in settings so that doesn't work
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 14, 2026
Hi Chris,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have smart features that adapt to your listening habits all day long. Your feedback on the auto-pause function emphasizes the importance of customizing features to personalize your listening experience. Please contact our Samsung Support Team for assistance in adjusting and customizing features through the Galaxy Wearable app. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have smart features that adapt to your listening habits all day long. Your feedback on the auto-pause function emphasizes the importance of customizing features to personalize your listening experience. Please contact our Samsung Support Team for assistance in adjusting and customizing features through the Galaxy Wearable app. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jignesh
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Very good, high-tech and easy to use. Great noise canceling, and volume.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hello Jignesh,
Thank you for your feedback on the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the high-tech design, intuitive controls, and powerful noise canceling. Designed to balance innovation with everyday comfort, these earbuds deliver a refined listening experience. Thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the high-tech design, intuitive controls, and powerful noise canceling. Designed to balance innovation with everyday comfort, these earbuds deliver a refined listening experience. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Coach
Expertise:Expert
Verified Purchase:Yes
Love the acoustic music, and noise cancellations and clean audio
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hey Coach,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how much you enjoy the clear sound, acoustic detail, and effective noise canceling. They were designed for balanced audio and immersive listening. These earbuds bring music to life in every moment. We appreciate you being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how much you enjoy the clear sound, acoustic detail, and effective noise canceling. They were designed for balanced audio and immersive listening. These earbuds bring music to life in every moment. We appreciate you being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
High pitched squeeks are a nightmare - hard stop.
on January 3, 2026
Posted by: Steve P
from Hawaii
Expertise:Expert
Good buds with nice features but earns only 2 stars because of all the distortion/feedback hi pitched squeeky noises they make. Very unpleasant and something that should not happen with buds at this price point. I have a Samsung phone and watch so I figured I'd stay on brand but not sure I would trust Samsung buds again after these.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, January 5, 2026
Howdy Steve P,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver feature-rich listening with clear sound and seamless Galaxy connectivity. When noise control features are enabled on your Galaxy Buds, the earbuds’ sub microphone will play incoming sounds. You may experience beeping or howling sounds when wearing, removing, or adjusting the buds while noise controls are active, which may be why some users hear high-pitched squeaky noises that can be very unpleasant. When noise control features such as Active Noise Canceling (ANC), Adaptive Sound, and Ambient Sound are turned on, the sub microphone located outside the earbuds will play incoming sounds through the speaker. When wearing, removing, or adjusting the earbuds, a beeping or howling sound may occur, especially if you accidentally cover the sub microphone. Make sure you do not block the sub microphone in these situations. To learn more about how to avoid these unpleasant noises, please check out our online article linked below. Here at Samsung, we continue to refine audio performance and software tuning across our audio lineup to support a comfortable and enjoyable listening experience. Your feedback helps guide the development of future earbuds. Thank you for supporting Samsung.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver feature-rich listening with clear sound and seamless Galaxy connectivity. When noise control features are enabled on your Galaxy Buds, the earbuds’ sub microphone will play incoming sounds. You may experience beeping or howling sounds when wearing, removing, or adjusting the buds while noise controls are active, which may be why some users hear high-pitched squeaky noises that can be very unpleasant. When noise control features such as Active Noise Canceling (ANC), Adaptive Sound, and Ambient Sound are turned on, the sub microphone located outside the earbuds will play incoming sounds through the speaker. When wearing, removing, or adjusting the earbuds, a beeping or howling sound may occur, especially if you accidentally cover the sub microphone. Make sure you do not block the sub microphone in these situations. To learn more about how to avoid these unpleasant noises, please check out our online article linked below. Here at Samsung, we continue to refine audio performance and software tuning across our audio lineup to support a comfortable and enjoyable listening experience. Your feedback helps guide the development of future earbuds. Thank you for supporting Samsung.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, comfortable fit, amazing noise cancel
on January 3, 2026
Posted by: Anonymous
from Tucson, Az. USA
Expertise:Intermediate
Verified Purchase:Yes
I did put the Conform tips on it, but really didn't need to. They fit well, I expect them to feel more in my ears but they never fall out. I can sleep with them and they stay in. I wish they didn't look like silver airpods.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there John Keefe,
Thank you for sharing such a detailed experience. The Galaxy Buds3 Pro are designed to provide a secure, comfortable fit that stays in place during daily activities and long-term use. It's great to hear how the fit, sound quality, and ANC work together to deliver comfort throughout the day and night. We value you as a Samsung customer.
-Ty
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Thank you for sharing such a detailed experience. The Galaxy Buds3 Pro are designed to provide a secure, comfortable fit that stays in place during daily activities and long-term use. It's great to hear how the fit, sound quality, and ANC work together to deliver comfort throughout the day and night. We value you as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
Best sound and the noise canceling has improved. I also like the fit.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 13, 2026
Hi Jonathan,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re pleased to hear you’ve noticed enhancements in sound quality, active noise cancellation, and fit. Your comments highlight the effort we put into each new generation of Galaxy Buds. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re pleased to hear you’ve noticed enhancements in sound quality, active noise cancellation, and fit. Your comments highlight the effort we put into each new generation of Galaxy Buds. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Having battery issues on the right ear bud
on January 3, 2026
Posted by: Frazier
Having issues with the battery in the right ear bud will not stay charged only for a few hours now very disappointed in this product considering the price i paid
Response from Samsung USBy R&R, January 5, 2026
Greetings Frazier,
Thank you for your feedback on the Galaxy Buds3 Pro. Battery life is critical for daily use, especially for those who rely on their earbuds throughout the day. If your Galaxy earbuds aren't charging or turning on, the problem might be with the earbuds or the charging case. Using an unapproved charger can cause charging issues and may damage the earbuds. Try fully charging the case, checking the earbuds for damage, or restarting them. Also, verify there's no interference with the case and that the earbuds are seated properly. Clean the charging contacts if needed. Below is a link to an article with additional troubleshooting steps. The Galaxy Wearable self-diagnostic mode tests your device's hardware and software to help you identify issues with your earbuds. It can indicate whether a software update is needed or if there’s another issue, giving you a clearer idea of what to do next. Our expert team is always ready to help. Please get in touch with Samsung Support for further assistance. Your feedback helps us improve. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
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Thank you for your feedback on the Galaxy Buds3 Pro. Battery life is critical for daily use, especially for those who rely on their earbuds throughout the day. If your Galaxy earbuds aren't charging or turning on, the problem might be with the earbuds or the charging case. Using an unapproved charger can cause charging issues and may damage the earbuds. Try fully charging the case, checking the earbuds for damage, or restarting them. Also, verify there's no interference with the case and that the earbuds are seated properly. Clean the charging contacts if needed. Below is a link to an article with additional troubleshooting steps. The Galaxy Wearable self-diagnostic mode tests your device's hardware and software to help you identify issues with your earbuds. It can indicate whether a software update is needed or if there’s another issue, giving you a clearer idea of what to do next. Our expert team is always ready to help. Please get in touch with Samsung Support for further assistance. Your feedback helps us improve. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
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Written by a customer while visiting Samsung US