Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Bellevue NE
Expertise:Intermediate
Verified Purchase:Yes
I love these! They fit well and the sound is amazing! I love the automatic volume control.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hola ktilyn,
Thank you for sharing your experience with Galaxy Buds3 Pro. Features like automatic volume control are designed to adapt smoothly to changing environments while delivering immersive sound. Hearing that the fit and audio quality stood out highlights how these earbuds support both comfort and smart listening. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with Galaxy Buds3 Pro. Features like automatic volume control are designed to adapt smoothly to changing environments while delivering immersive sound. Hearing that the fit and audio quality stood out highlights how these earbuds support both comfort and smart listening. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Anc need to be improved not up to the standards
on January 6, 2026
Posted by: Siva
from Eden prairie, usa
Expertise:Intermediate
Verified Purchase:Yes
Good for short duration and anc is not up to the mark
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hello Siva,
Thank you for sharing your experience with the Galaxy Buds3 Pro. They deliver a balanced sound profile and a sleek design, ensuring comfort for daily wear. Your comments on noise control highlight how personal environments influence expectations. Active noise canceling effectively blocks ambient noise when turned on, enabling full immersion in music. To stay alert to your surroundings, just switch off Active Noise Canceling. If ANC isn’t functioning properly, it could be due to a gap between the earbud and the ear tip. Trying different ear tips for a better fit might help. Intermittent noise is common in crowded areas or inside moving vehicles, such as buses. Additionally, updating software through the Galaxy Wearable app can enhance performance. For additional tips on optimizing ANC on your Galaxy Buds3 Pro, see the article linked below. Designed for superior sound quality, adaptive features, and a premium listening experience, the Galaxy Buds3 Pro focus on impressive audio. We thank you for being a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. They deliver a balanced sound profile and a sleek design, ensuring comfort for daily wear. Your comments on noise control highlight how personal environments influence expectations. Active noise canceling effectively blocks ambient noise when turned on, enabling full immersion in music. To stay alert to your surroundings, just switch off Active Noise Canceling. If ANC isn’t functioning properly, it could be due to a gap between the earbud and the ear tip. Trying different ear tips for a better fit might help. Intermittent noise is common in crowded areas or inside moving vehicles, such as buses. Additionally, updating software through the Galaxy Wearable app can enhance performance. For additional tips on optimizing ANC on your Galaxy Buds3 Pro, see the article linked below. Designed for superior sound quality, adaptive features, and a premium listening experience, the Galaxy Buds3 Pro focus on impressive audio. We thank you for being a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Audrey
Verified Purchase:Yes
I would highly recommend these earbuds. Mainly for the quality sound, consistent connectivity, and gridlocked in that the earbuds stay in my ears unlike the off brand earbuds. Additionally the battery lasts long and it does not take a long time to fully charge. Lastly because of the sleek look of these earbuds, 10/10.
Response from Samsung USBy R&R, February 1, 2026
Hey Audrey,
Thank you for sharing such detailed feedback on the Galaxy Buds3 Pro. A secure fit, long-lasting battery life, and consistent connectivity are all key parts of a premium audio experience. It’s great to hear these earbuds performed well in all areas. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such detailed feedback on the Galaxy Buds3 Pro. A secure fit, long-lasting battery life, and consistent connectivity are all key parts of a premium audio experience. It’s great to hear these earbuds performed well in all areas. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
The microphone on left bud seems to malfunction
on January 6, 2026
Posted by: Tony
from Detroit ,mi
Expertise:Expert
I bought 2 sets of the buds 3 pro and on both set everything seems to work great... the noise canceling... I like that you can do voice commands and most of all they are galaxy... but there seems to be one problem i keep having with both sets.. the left buds microphone, particularly when on a phone call is very muffled on both sets... I did buy them when thy first came out so im not sure if that plays a roll.. but ive tried all troubleshooting and I have a brand new galaxy s 25 ultra... nothing seems to fix the problem and its a major factor for what I use them for ... Will buying new ones after 2 set fix this problem
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hi Tony,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. We're glad to hear that features like noise canceling, voice commands, and Galaxy ecosystem integration resonated with you. Call clarity can be affected by various issues; if you experience low volume or poor sound quality on one or both buds, consider potential causes. These may include incorrect wearing position, dust or debris buildup, outdated software, low battery, or other factors. Start by checking your earbuds' settings and make sure ambient sound or noise canceling is turned on as needed. Ambient sound mode helps you hear background noise during calls but may also add noise. Ensure each earbud fits properly in its designated ear, and try changing the tips for a better fit and less audio leakage. Also, check for and install any available software updates for your Galaxy Buds. The Galaxy Buds3 Pro are designed to offer immersive sound and hands-free convenience within the Galaxy ecosystem. For more microphone troubleshooting tips, see the linked article below. Our Samsung Support Team is always here to help. Feel free to contact us for further assistance or repairs. Thank you for your review and for choosing Samsung.
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. We're glad to hear that features like noise canceling, voice commands, and Galaxy ecosystem integration resonated with you. Call clarity can be affected by various issues; if you experience low volume or poor sound quality on one or both buds, consider potential causes. These may include incorrect wearing position, dust or debris buildup, outdated software, low battery, or other factors. Start by checking your earbuds' settings and make sure ambient sound or noise canceling is turned on as needed. Ambient sound mode helps you hear background noise during calls but may also add noise. Ensure each earbud fits properly in its designated ear, and try changing the tips for a better fit and less audio leakage. Also, check for and install any available software updates for your Galaxy Buds. The Galaxy Buds3 Pro are designed to offer immersive sound and hands-free convenience within the Galaxy ecosystem. For more microphone troubleshooting tips, see the linked article below. Our Samsung Support Team is always here to help. Feel free to contact us for further assistance or repairs. Thank you for your review and for choosing Samsung.
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Omonice999
from Washington DC
Expertise:Expert
Verified Purchase:Yes
This Bud 3 pro does not live up to expectation. In terms of style, it is superb but in-terms of its connectivity to other devices, range and battery life, it is a complete failure. this device cannot last for more than 4 hours. very disappointing.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, January 7, 2026
Hello Omonice999,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to provide immersive sound, intelligent features, and a premium feel that continues to attract those who are part of the Galaxy ecosystem. If you need help connecting your devices, understanding the Bluetooth range, or extending battery life, please contact our Samsung Support Team. Your feedback on listening time and connection experience highlights the importance of reliable performance for daily use. We are committed to enhancing your listening experience. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to provide immersive sound, intelligent features, and a premium feel that continues to attract those who are part of the Galaxy ecosystem. If you need help connecting your devices, understanding the Bluetooth range, or extending battery life, please contact our Samsung Support Team. Your feedback on listening time and connection experience highlights the importance of reliable performance for daily use. We are committed to enhancing your listening experience. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
New Sound and New Drawbacks
on January 5, 2026
Posted by: Alex
from Boston, MA
Expertise:Intermediate
I only own 2 pairs of galax head phones these and the old buds FE with the rubber tip.The noise cancelation is not very good on these. Ive tried all three sizes and am still pretty disappointed. My old galaxy buds FE have better noise cancelation/ reduction. I hear sounds over my music even after a perfect fit test. Comfort is okay, I do get a little sore after a few hrs compared to the FEs. Sound quality on the other hand is AMAZING, I hear sounds in songs I didn't even know were there! 20/10 on the sound. The battery seems half decentso far and the case holds a good charge. I have the S24 Ultra and connection is a little slow, but doesn't really bother me. Overall great sound and battery, falls short everywhere else.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hello there Alex,
Thank you for sharing your thoughtful comparison of your Galaxy earbuds. It’s inspiring to see how the sound quality of the Galaxy Buds3 Pro stood out, revealing nuances that improve the listening experience. Since comfort and noise control preferences vary among users, such feedback helps highlight those differences. Detailed insights allow us to better understand user interactions with the Galaxy Buds3 and areas we can continue to enhance. Proper fit is essential for features like active noise cancellation and ambient sound. With high-quality audio, dependable battery life, and seamless Galaxy integration, the Galaxy Buds3 Pro offer an engaging listening experience. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your thoughtful comparison of your Galaxy earbuds. It’s inspiring to see how the sound quality of the Galaxy Buds3 Pro stood out, revealing nuances that improve the listening experience. Since comfort and noise control preferences vary among users, such feedback helps highlight those differences. Detailed insights allow us to better understand user interactions with the Galaxy Buds3 and areas we can continue to enhance. Proper fit is essential for features like active noise cancellation and ambient sound. With high-quality audio, dependable battery life, and seamless Galaxy integration, the Galaxy Buds3 Pro offer an engaging listening experience. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent headphones, with very good sound and good battery life.
Response from Samsung USBy R&R, January 6, 2026
Hey there Kevin Cornejo,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. With robust performance and dependable battery life, these features distinguish the Galaxy Buds3 Pro in their category. Our goal is to deliver a balanced listening experience that accommodates music, calls, and extended use all day long. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. With robust performance and dependable battery life, these features distinguish the Galaxy Buds3 Pro in their category. Our goal is to deliver a balanced listening experience that accommodates music, calls, and extended use all day long. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Good buds... Flawed case.
on January 5, 2026
Posted by: Par4TheCourse
Expertise:Intermediate
The earbuds themselves are pretty good. Battery life lasts for a while. No issues connecting to my phone. I've had no complaints from people about not being able to hear or understand me while on phone calls. They are also fairly comfortable. I haven't used them with noise cancelling, so I can't speak on that feature.
The only issue, and it is a major flaw in my opinion, is the charging case. There I nothing holding the buds down to the contacts at the bottom of the slots. The magnets are extremely weak and the lid has no form factor to press them down. This causes the buds to not charge properly, especially while the case is laying down when it is charging. This is a massive design flaw that is happening with not only my two pair of buds, but many people online have been posting about this issue. I believe Samsung should redesign the charging case for these and send them out as a recall.
The only issue, and it is a major flaw in my opinion, is the charging case. There I nothing holding the buds down to the contacts at the bottom of the slots. The magnets are extremely weak and the lid has no form factor to press them down. This causes the buds to not charge properly, especially while the case is laying down when it is charging. This is a massive design flaw that is happening with not only my two pair of buds, but many people online have been posting about this issue. I believe Samsung should redesign the charging case for these and send them out as a recall.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, January 6, 2026
Hola Par4TheCourse,
Thank you for sharing such detailed feedback on Galaxy Buds3 Pro. It is great to hear that the earbuds deliver solid battery life, stable connection, and clear call quality, and are comfortable to wear. Your comments about the charging case and the earbuds' secure fit on the charging contacts accentuate the importance of a secure fit for reliable daily charging. Insights like yours help inform how our design teams continue evolving hardware design for long-term convenience. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing such detailed feedback on Galaxy Buds3 Pro. It is great to hear that the earbuds deliver solid battery life, stable connection, and clear call quality, and are comfortable to wear. Your comments about the charging case and the earbuds' secure fit on the charging contacts accentuate the importance of a secure fit for reliable daily charging. Insights like yours help inform how our design teams continue evolving hardware design for long-term convenience. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US