Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
unreliable breakable piece of trash
on January 9, 2026
Posted by: abcd
constant ringing, very little options to work with, unreliable silicone tips, do not get this was a terrible purchase
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hey abcd,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound and intelligent listening features that adapt to daily surroundings. Your feedback on audio quality, control options, and ear tip fit highlights the importance of customization and consistency for a comfortable and dependable listening experience. We value your loyalty as a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound and intelligent listening features that adapt to daily surroundings. Your feedback on audio quality, control options, and ear tip fit highlights the importance of customization and consistency for a comfortable and dependable listening experience. We value your loyalty as a Samsung customer.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Npop
from Vancouver, wa
Expertise:Intermediate
Verified Purchase:Yes
Battery doesn't last as long as my previous earbuds, they won't stay in my ear, and when I adjust them the sensors freak out
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, January 12, 2026
Hello Npop,
Thank you for sharing your experience with Galaxy Buds3 Pro. Its intelligent sensors and adaptive features are intended to ensure smooth interaction throughout the day. Feedback on battery life, fit security, and sensor responsiveness illustrates how a balance between smart technology and user control influences the listening experience. Achieving a proper fit with your Galaxy Buds3 can demonstrate how effectively the sensors operate. Properly wearing your earbuds is important for several reasons: it enhances sound quality, increases comfort, and helps keep them secure in your ears. Incorrect wear can lead to discomfort, sound leaks, and a higher chance of falling out. To avoid losing an earbud, particularly while jogging, ensure a correct fit. The Galaxy Buds3 Pro come with different-sized ear tips. First, find the right size for your ears; they should fit snugly without gaps, which prevents sound leaks and ensures the best audio quality. If you need help changing the tips, refer to our guide for the Buds3 Pro tips. After choosing the right tips, check the bottom of the earbuds for directional markings—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. You can also perform a fit test to verify the fit's correctness. For more details, see the linked online article below. We value your feedback. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with Galaxy Buds3 Pro. Its intelligent sensors and adaptive features are intended to ensure smooth interaction throughout the day. Feedback on battery life, fit security, and sensor responsiveness illustrates how a balance between smart technology and user control influences the listening experience. Achieving a proper fit with your Galaxy Buds3 can demonstrate how effectively the sensors operate. Properly wearing your earbuds is important for several reasons: it enhances sound quality, increases comfort, and helps keep them secure in your ears. Incorrect wear can lead to discomfort, sound leaks, and a higher chance of falling out. To avoid losing an earbud, particularly while jogging, ensure a correct fit. The Galaxy Buds3 Pro come with different-sized ear tips. First, find the right size for your ears; they should fit snugly without gaps, which prevents sound leaks and ensures the best audio quality. If you need help changing the tips, refer to our guide for the Buds3 Pro tips. After choosing the right tips, check the bottom of the earbuds for directional markings—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. You can also perform a fit test to verify the fit's correctness. For more details, see the linked online article below. We value your feedback. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: AntMrav
from Kansas City
Expertise:Intermediate
Verified Purchase:Yes
Sound quality and background noise cancelling is excellent. When talking on the phone I've had a couple people tell me it was hard to hear me but not everyone. I was hoping to utilize these at the office but although they have the ability connect to multiple devices it really only applies to multiple Samsung devices for them to automatically switch between devices. Unfortunately this makes it difficult to utilize for work when I listen to music from my phone but take work calls/meetings my non samsung computer. I have not found a workaround.
Response from Samsung USBy R&R, January 13, 2026
Hey there AntMrav,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users appreciate its excellent sound quality and noise cancellation for an immersive listening experience. Regarding Auto-switching on your Galaxy Buds3 Pro, when enabled on Galaxy devices, your phones, tablets, and earbuds will remember if you've paired multiple Galaxy wearable devices previously, allowing you to switch easily between them. Just put on your other connected device, and it will connect automatically. You can also manage device switching through the Galaxy Wearable app. Note that Auto-switching is only supported on Samsung phones, tablets, and TVs from 2022 onwards. Your feedback about call clarity and device switching shows how users use Galaxy Buds in both personal and professional settings, with connectivity needs varying based on daily workflows. Thank you for your review and for choosing Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/#:~:text=Switch%20devices%20manually,not%20available%20on%20iOS%20devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users appreciate its excellent sound quality and noise cancellation for an immersive listening experience. Regarding Auto-switching on your Galaxy Buds3 Pro, when enabled on Galaxy devices, your phones, tablets, and earbuds will remember if you've paired multiple Galaxy wearable devices previously, allowing you to switch easily between them. Just put on your other connected device, and it will connect automatically. You can also manage device switching through the Galaxy Wearable app. Note that Auto-switching is only supported on Samsung phones, tablets, and TVs from 2022 onwards. Your feedback about call clarity and device switching shows how users use Galaxy Buds in both personal and professional settings, with connectivity needs varying based on daily workflows. Thank you for your review and for choosing Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/#:~:text=Switch%20devices%20manually,not%20available%20on%20iOS%20devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung please go back
on January 8, 2026
Posted by: Lkidd
from Texas
Expertise:Expert
I am a diehard samsung user. I don't nor have i ever owned any other phone, smart watch, ear buds and so on. But these are by far the worst design samsung has made. They are very uncomfortable and hard to get to fit correctly in the ear. The want to slip out the whole time and have caused pressure sores in my ears. Please go back to the old design.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R, January 12, 2026
Hello Lkidd,
Thank you for sharing your insights as a longtime Samsung user. Galaxy Buds are continually improved with new features and design updates, all while catering to daily listening needs. Your feedback on past and current designs emphasizes that familiarity, comfort, and fit are crucial for long-term satisfaction. We appreciate your loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights as a longtime Samsung user. Galaxy Buds are continually improved with new features and design updates, all while catering to daily listening needs. Your feedback on past and current designs emphasizes that familiarity, comfort, and fit are crucial for long-term satisfaction. We appreciate your loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Horrse
Verified Purchase:Yes
Noise canceling is amazing. Almost too good that you can't hear someone trying to get your attention.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Howdy Horrse,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its active noise-cancelling feature aims to keep users fully immersed in music and calls. It's great how well these earbuds establish a concentrated listening environment. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its active noise-cancelling feature aims to keep users fully immersed in music and calls. It's great how well these earbuds establish a concentrated listening environment. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mark
Expertise:Expert
Verified Purchase:Yes
Design is worse than my original Galaxy buds pro, and they occasionally make an annoying screeching sound with noise canceling on. There also doesn't seem to be a way to turn noise canceling off permanently, so I have to do it manually every time to avoid the screeching.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hello Mark,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds feature Active Noise Control that adapts to your environment to enhance listening clarity. The latest Samsung Galaxy earbuds include active noise canceling, which, when turned on, blocks out surrounding noise to help you focus on your music. If you need awareness of your surroundings, simply turn off Active Noise Canceling. Certain sounds, like humming or vibrations from electric toothbrushes, can accidentally trigger the earbuds' sensors, causing the Detect Conversations feature to activate unintentionally. This temporarily disables Active Noise Canceling. Additionally, if the earbuds are too loose, the detection may be slower. You can disable Detect Conversations in the Galaxy Wearable app when not needed. For more details on using ANC with your Galaxy Buds3 Pro, please see the online resource linked below. Your feedback regarding sound behavior and controls illustrates how customizable audio settings can improve your listening experience. Thank you for choosing Samsung.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds feature Active Noise Control that adapts to your environment to enhance listening clarity. The latest Samsung Galaxy earbuds include active noise canceling, which, when turned on, blocks out surrounding noise to help you focus on your music. If you need awareness of your surroundings, simply turn off Active Noise Canceling. Certain sounds, like humming or vibrations from electric toothbrushes, can accidentally trigger the earbuds' sensors, causing the Detect Conversations feature to activate unintentionally. This temporarily disables Active Noise Canceling. Additionally, if the earbuds are too loose, the detection may be slower. You can disable Detect Conversations in the Galaxy Wearable app when not needed. For more details on using ANC with your Galaxy Buds3 Pro, please see the online resource linked below. Your feedback regarding sound behavior and controls illustrates how customizable audio settings can improve your listening experience. Thank you for choosing Samsung.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sai p
from Tampa,FL
Expertise:Expert
Verified Purchase:Yes
I had high expectations from the Samsung Buds 3 Pro, but they turned out to be a major letdown. For a so-called “Pro” product, the performance is shockingly inconsistent.
The fit is uncomfortable and doesn’t stay secure, even with different ear tip sizes. The sound quality is average at best, with weak bass and unclear mids — nowhere near what you’d expect at this price point. Active Noise Cancellation is poor and barely blocks everyday sounds like traffic or conversations.
The touch controls are unreliable, often missing inputs or triggering the wrong action. Battery life also feels overhyped, draining faster than advertised, especially with ANC on. To make things worse, connectivity issues pop up frequently, even when paired with Samsung phones.
Overall, these earbuds feel rushed and overpriced. There are much better options available for less money. I regret this purchase and would not recommend the Samsung Buds 3 Pro to anyone looking for a premium wireless earbud experience.
The fit is uncomfortable and doesn’t stay secure, even with different ear tip sizes. The sound quality is average at best, with weak bass and unclear mids — nowhere near what you’d expect at this price point. Active Noise Cancellation is poor and barely blocks everyday sounds like traffic or conversations.
The touch controls are unreliable, often missing inputs or triggering the wrong action. Battery life also feels overhyped, draining faster than advertised, especially with ANC on. To make things worse, connectivity issues pop up frequently, even when paired with Samsung phones.
Overall, these earbuds feel rushed and overpriced. There are much better options available for less money. I regret this purchase and would not recommend the Samsung Buds 3 Pro to anyone looking for a premium wireless earbud experience.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 14, 2026
Hi Sai p,
Thank you for sharing your perspective on the Galaxy Buds3 Pro. These earbuds are designed to deliver premium sound, smart noise control, and modern touch interactions within a sleek design. Feedback about fit and performance consistency highlights how personal comfort and sound preferences influence the overall listening experience. Reviews like this help provide valuable insights for our design team to consider how the Galaxy Buds3 Pro meet our users' everyday needs and expectations. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective on the Galaxy Buds3 Pro. These earbuds are designed to deliver premium sound, smart noise control, and modern touch interactions within a sleek design. Feedback about fit and performance consistency highlights how personal comfort and sound preferences influence the overall listening experience. Reviews like this help provide valuable insights for our design team to consider how the Galaxy Buds3 Pro meet our users' everyday needs and expectations. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Denita
from California
Verified Purchase:Yes
I love it, it connected to all my devices automatically, that was surprising. Love the sound and it fits in my ears comfortably 👍🏾
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Good day Denita,
Thank you for sharing your experience with Galaxy Buds3 Pro. Crafted for easy connectivity across compatible devices, these earbuds offer smooth transitions, rich audio quality, and comfortable wear. It’s wonderful to hear that the experience feels intuitive from the moment you wear them. Your feedback emphasizes the convenience integrated into the Galaxy ecosystem. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with Galaxy Buds3 Pro. Crafted for easy connectivity across compatible devices, these earbuds offer smooth transitions, rich audio quality, and comfortable wear. It’s wonderful to hear that the experience feels intuitive from the moment you wear them. Your feedback emphasizes the convenience integrated into the Galaxy ecosystem. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US