Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Not for me
on January 16, 2026
Posted by: HunterMarx
from Nassau, NY
Expertise:Intermediate
These have absolutely terrible sound. No bass, sound tinny and they don't fit correctly. No matter what settings I chose, I can't get any bass out of these things. Also, no matter what way I position them and no matter which tips I use on them, I cannot get a good fit. The same applies to doing a sound/fit check. Fails every time. I would certainly not recommend them.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hey there HunterMarx,
Thank you for sharing your honest experience with the Galaxy Buds3 Pro. Sound preferences and fit can differ from person to person, and Samsung designs its audio products to support a variety of listening styles with customizable sound features and advanced tuning. Feedback like yours helps steer future audio innovations across the Galaxy lineup. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your honest experience with the Galaxy Buds3 Pro. Sound preferences and fit can differ from person to person, and Samsung designs its audio products to support a variety of listening styles with customizable sound features and advanced tuning. Feedback like yours helps steer future audio innovations across the Galaxy lineup. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Pavan
from New Jersey
Verified Purchase:Yes
It looks premium but the battery backup still low, always slipping from ear. We may wide range collection for the same price.
I don't recommend to purchase
I don't recommend to purchase
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, January 16, 2026
Hello Paven,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds aim to deliver a high-quality audio experience with immersive sound and a sleek design. Your feedback about fit and battery life emphasizes how individual comfort and listening preferences impact overall satisfaction. Please refer to the linked online guide below for tips on obtaining a proper fit with your Galaxy Buds3 Pro. We appreciate your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds aim to deliver a high-quality audio experience with immersive sound and a sleek design. Your feedback about fit and battery life emphasizes how individual comfort and listening preferences impact overall satisfaction. Please refer to the linked online guide below for tips on obtaining a proper fit with your Galaxy Buds3 Pro. We appreciate your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible design
on January 15, 2026
Posted by: Samsung loyalist
from Arizona
I've only had these a few months and by far are not as good as previous versions. Functionality is difficult to navigate. Microphone has been terrible since the beginning, always have to repeat myself to those on the other end. The microphone finally gave out on me. I did all the resets and test the microphone after and the right one doesn't work. I am very disappointed in these. I use these inside my home while I work, it's not like they are abused with dust, dirt and sweat from working outside. The little stick they've attached to these now only make me dislike them more. Bring back the in ear version's quality and design.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 15, 2026
Hi there Samsung loyalist,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have a new design and upgraded features to improve daily communication and audio quality. Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty. You can also choose to extend your coverage with Samsung Care+ on eligible devices, offering additional protection and support. For further help, please contact our Samsung Support Team. We appreciate your choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have a new design and upgraded features to improve daily communication and audio quality. Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty. You can also choose to extend your coverage with Samsung Care+ on eligible devices, offering additional protection and support. For further help, please contact our Samsung Support Team. We appreciate your choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Fall out
on January 14, 2026
Posted by: JayE
I thought I would try these while waiting for Pro4 buds to come out. Tried them on a long flight and business trip. Not bad for sound. The fit is terrible. Constantly falling out and no matter what size I tried, nothing fits comfortability in my ears. The copycat Air Pod design with the stem, sucks. I'll use my pro2 buds until the 4 is released. Don't waste your money on these.
Response from Samsung USBy R&R, January 15, 2026
Hi JayE,
Thank you for your detailed feedback on the Galaxy Buds3. Their balanced sound quality and clarity make them ideal for travel and long listening sessions. Ear fit varies with ear shape, emphasizing the importance of comfort and personal preference when choosing wireless earbuds. Proper fit is crucial: it improves sound quality, enhances comfort, and keeps the earbuds secure. An improper fit can cause discomfort, sound leaks, and increase the risk of falling out during activities like jogging. The Galaxy Buds3 Pro comes with different-sized ear tips; select the right size for a snug fit to prevent leaks and improve audio. For instructions on changing tips, see our guide for the Buds3 Pro. Once fitted, verify the L and R markings. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Position the microphone at the bottom toward your mouth for proper orientation. Slightly rotate the earbuds until comfortable. For more fitting tips, visit our online guide via the link below. We appreciate your feedback and thank you for reviewing. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for your detailed feedback on the Galaxy Buds3. Their balanced sound quality and clarity make them ideal for travel and long listening sessions. Ear fit varies with ear shape, emphasizing the importance of comfort and personal preference when choosing wireless earbuds. Proper fit is crucial: it improves sound quality, enhances comfort, and keeps the earbuds secure. An improper fit can cause discomfort, sound leaks, and increase the risk of falling out during activities like jogging. The Galaxy Buds3 Pro comes with different-sized ear tips; select the right size for a snug fit to prevent leaks and improve audio. For instructions on changing tips, see our guide for the Buds3 Pro. Once fitted, verify the L and R markings. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Position the microphone at the bottom toward your mouth for proper orientation. Slightly rotate the earbuds until comfortable. For more fitting tips, visit our online guide via the link below. We appreciate your feedback and thank you for reviewing. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Bis1day
from Florida
Verified Purchase:Yes
Great sound better than air pods when you tweak them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 15, 2026
Good day Bis1day,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built to produce rich sound and offer customizable tuning options, allowing users to personalize their audio according to their preferences. Your feedback emphasizes the value of personalization in enhancing the listening experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built to produce rich sound and offer customizable tuning options, allowing users to personalize their audio according to their preferences. Your feedback emphasizes the value of personalization in enhancing the listening experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mike
from Mississippi
Expertise:Expert
Verified Purchase:Yes
Am still not impressed, the volume is really low when playing music and on phone calls .I've told you guys before the galaxy buds pro had the best sound quality
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, January 15, 2026
Hi Mike,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Improving sound quality over time involves tuning, clarity, and balanced audio. While sound preferences vary, optimal performance can be achieved by correctly placing your earbuds and customizing settings to fit your listening style. Please see the links below for guidance on adjusting your sound profile and wearing your earbuds properly for the best audio experience. We value your choice of Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Improving sound quality over time involves tuning, clarity, and balanced audio. While sound preferences vary, optimal performance can be achieved by correctly placing your earbuds and customizing settings to fit your listening style. Please see the links below for guidance on adjusting your sound profile and wearing your earbuds properly for the best audio experience. We value your choice of Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Paula
from Boston, Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Excellent headphones, comfortable, good sound, easy to use, perhaps the battery life could be improved
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 15, 2026
Hello Paula,
Thank you for sharing your thoughts on Galaxy Buds3 Pro. Many users enjoy the comfortable fit, intuitive controls, and immersive sound designed for everyday listening. Feedback about battery expectations provides valuable insight into how listeners balance performance and daily usage habits. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on Galaxy Buds3 Pro. Many users enjoy the comfortable fit, intuitive controls, and immersive sound designed for everyday listening. Feedback about battery expectations provides valuable insight into how listeners balance performance and daily usage habits. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Not great for LAX
on January 13, 2026
Posted by: Isaias
If you work at LAX near lots of plane. Then this earbuds aren't worth it. Doesn't block the planes jet engines.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, January 14, 2026
Hey there Isaias,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have enhanced noise control and balanced sound tuning to adapt to everyday surroundings. Feedback about using them in high-intensity environments, like airports, shows how different soundscapes can influence listening expectations. If you have any questions about expectations and audio quality, please contact our Samsung Support Team for further assistance. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds have enhanced noise control and balanced sound tuning to adapt to everyday surroundings. Feedback about using them in high-intensity environments, like airports, shows how different soundscapes can influence listening expectations. If you have any questions about expectations and audio quality, please contact our Samsung Support Team for further assistance. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US