Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anele
from USA & SA
Expertise:Expert
Verified Purchase:Yes
Powerful, loud, user friendly, smart, beautiful design and finish premium quality. The best for calls, music and fit perfectly to one's ears. Long lasting battery and cover for when you're on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hello Anele,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY THIS!!
on January 21, 2026
Posted by: Waiting for Buds 4
from Atlanta GA
Expertise:Intermediate
Has serious Q/C issue
I requested repairment twice. And still consistently had issue with QC.
This product shouldn't have been released to the world!!
And it only guarantees 1 year warranty considering that this product is not reliable. 1 year warranty is too short.
I requested repairment twice. And still consistently had issue with QC.
This product shouldn't have been released to the world!!
And it only guarantees 1 year warranty considering that this product is not reliable. 1 year warranty is too short.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R, January 22, 2026
Hi there,
Thank you for sharing your feedback. The Galaxy Buds3 Pro are designed with precision to provide rich sound, adaptive features, and a high-quality listening experience. If you experience low or no volume and poor sound on one or both earbuds, several concerns could be the cause. It might be due to incorrect wearing, or dirt and debris buildup on the buds. Your input emphasizes the importance of long-term performance for customers selecting premium audio devices in the Samsung lineup. We appreciate your loyalty as a Samsung customer.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
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Thank you for sharing your feedback. The Galaxy Buds3 Pro are designed with precision to provide rich sound, adaptive features, and a high-quality listening experience. If you experience low or no volume and poor sound on one or both earbuds, several concerns could be the cause. It might be due to incorrect wearing, or dirt and debris buildup on the buds. Your input emphasizes the importance of long-term performance for customers selecting premium audio devices in the Samsung lineup. We appreciate your loyalty as a Samsung customer.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Jason
from Cleveland Ohio
Expertise:Intermediate
Verified Purchase:Yes
I liked the 2 pros better these are no better fit in the ear. You have to use the right rubber piece for them to fit . Working out like cardio there terrible they fall out your ear ,and when you go to put in your ear there's feedback all the time.I give them a 7 out of 10 the 2 pros were a 9 . The music part of them has improved thou great sound .
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi Jason,
Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
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Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: J Pizzle
from New Jerzey
Expertise:Intermediate
Verified Purchase:Yes
I have had the Galaxy Buds Pro for several years. Decided to upgrade to the Buds3 Pro when the case stopped charging the buds when they weren't connected to a power source. These fit MUCH nicer in the ear, feel well-built, and don't have annoying capacitive controls that disconnect calls from a simple accidental touch. Excellent audio quality and battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
What’s up J Pizzle,
Thank you for sharing your experience with Galaxy Buds3 Pro. It’s great to hear how the improved fit, build quality, and refined controls enhanced your listening experience. Designed for comfort, clarity, and seamless everyday use, the Buds3 Pro reflect Samsung’s ongoing focus on thoughtful audio innovation. Your comparison highlights the meaningful improvements that come with each generation. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with Galaxy Buds3 Pro. It’s great to hear how the improved fit, build quality, and refined controls enhanced your listening experience. Designed for comfort, clarity, and seamless everyday use, the Buds3 Pro reflect Samsung’s ongoing focus on thoughtful audio innovation. Your comparison highlights the meaningful improvements that come with each generation. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: E Watts
from South Bend, IN
Expertise:Beginner
Verified Purchase:Yes
I've had these ear Galaxy Buds 3 Pro for a month or two now. I was skeptical at first because I have not had good luck with ear buds staying in my ears. These have been a game changer. I had to put the smallest ear covers on the buds but they are a perfect fit. I love the sound quality that it has. It has really good bass for being ear buds. The quality seems good and I don't have a problem with the Bluetooth connection. They were easy to pair with my Samsung Galaxy 24 Ultra Phone. I really like that you can use your voice to direct the music or whatever else you're listening to. Being able to use my fingers on the outside of the ear buds to do the different controls are nice as well. I would honestly have to say these are the best pair of ear buds I have ever owned. I would definitely recommend these to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi there E Watts,
Thank you for sharing such a detailed experience. Galaxy Buds3 Pro are engineered to provide immersive sound, intuitive controls, and seamless connectivity with Galaxy devices, featuring adjustable ear tips for personalized comfort. It’s wonderful to hear how these features combine to create a confident and enjoyable listening experience. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing such a detailed experience. Galaxy Buds3 Pro are engineered to provide immersive sound, intuitive controls, and seamless connectivity with Galaxy devices, featuring adjustable ear tips for personalized comfort. It’s wonderful to hear how these features combine to create a confident and enjoyable listening experience. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Matt
from Helena, MT
Expertise:Intermediate
Verified Purchase:Yes
I have tried all three of the sizes that came with the ear buds. None of them fit well enough that I feel like I could go running in them. The ambient sound isn't nearly as good as previously owned Samsung ear buds, The battery doesn't seem to last either. Lastly the blue tooth drops out so much its annoying. This is the first Samsung product that I have been disappointed in.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hey Matt,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We recognize that ear sizes differ among individuals. Contact our Samsung Support Team to find out if other earbud tips might fit you better. The ambient sound settings can be adjusted for your comfort, whether for voice or siren detection. The enhanced voice detection feature can increase ambient sounds when a conversation begins and boost active noise canceling afterward, helping you hear clearly during calls and chats. While all Samsung earbuds are designed for a full day of use, battery life and charging times may vary. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with the case. Refer to our guide for tips on optimizing battery life. If your earbuds occasionally disconnect, make sure all software updates are installed for a stable connection. We value your feedback and loyalty to the Galaxy Buds3 Pro. Thank you for your review and for choosing Samsung as your preferred brand.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We recognize that ear sizes differ among individuals. Contact our Samsung Support Team to find out if other earbud tips might fit you better. The ambient sound settings can be adjusted for your comfort, whether for voice or siren detection. The enhanced voice detection feature can increase ambient sounds when a conversation begins and boost active noise canceling afterward, helping you hear clearly during calls and chats. While all Samsung earbuds are designed for a full day of use, battery life and charging times may vary. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with the case. Refer to our guide for tips on optimizing battery life. If your earbuds occasionally disconnect, make sure all software updates are installed for a stable connection. We value your feedback and loyalty to the Galaxy Buds3 Pro. Thank you for your review and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not impressed
on January 19, 2026
Posted by: Arioz
from Pennsauken nj
Expertise:Intermediate
Not worth the price. Battery it self doesn't last for much, at a full charge with id say 3 hrs a day with anc I still have to charge it after 2 days. The anc is no better if not the worst anc ive ever had in a pair of headphones, even at full volume and anc all the way to the top it can still let in noice unfortunately. It also has a noise that only happens when dealing with metal objects such as forks and knifes.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 21, 2026
Hola Arioz,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to provide immersive sound, adaptive features, and seamless integration within the Galaxy ecosystem. While Samsung's earbuds are built to last a full day, battery life and charging times can vary based on your model and usage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. Factors like listening habits, environment, and features such as Active Noise Cancelling can affect performance. For more details about battery life and your Galaxy Buds3 Pro, please see our online article linked below. Your feedback helps us improve. Thank you for your review, and we appreciate your being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to provide immersive sound, adaptive features, and seamless integration within the Galaxy ecosystem. While Samsung's earbuds are built to last a full day, battery life and charging times can vary based on your model and usage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. Factors like listening habits, environment, and features such as Active Noise Cancelling can affect performance. For more details about battery life and your Galaxy Buds3 Pro, please see our online article linked below. Your feedback helps us improve. Thank you for your review, and we appreciate your being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Daryl
from New York
Expertise:Expert
Verified Purchase:Yes
Right bud failed, didn't support multipoint across as well as other premium bluetooth earbuds
Features
1
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, January 20, 2026
Hello there Daryl,
Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung.
Software update issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007394/
-Ty
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Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung.
Software update issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007394/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US