Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Queen
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Battery life & sound quality exceeded my expectations. Great buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hey Queen,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its long-lasting battery and high-quality sound are essential to the Galaxy audio experience, meant to support daily listening without disruption. I'm glad these features made a positive impression during your use. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its long-lasting battery and high-quality sound are essential to the Galaxy audio experience, meant to support daily listening without disruption. I'm glad these features made a positive impression during your use. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Tony
from Randelman, NC
Expertise:Expert
Verified Purchase:Yes
The quality is insuperable: sound perfect, blootooth easy and fast connectivity, excellent performance, battery last long. However it does not fit to my ears, I have to constantly adjust position to fix it to my ears, but they drop all the time even changing to other ear tips size. I'm sure this not only my problem, it should happening, may be not to majority, but to many other people. I suggest disingners to search and think about it.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hey Tony,
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with the sound quality, connectivity, and battery life of the Galaxy Buds3 Pro. With multiple ear tip options and an ergonomic design, these earbuds are designed to provide a personalized listening experience. Your insights help us improve comfort and fit for all users. Thank you for choosing Samsung.
-Ty
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Thank you for your valuable feedback. We are delighted to hear that you are satisfied with the sound quality, connectivity, and battery life of the Galaxy Buds3 Pro. With multiple ear tip options and an ergonomic design, these earbuds are designed to provide a personalized listening experience. Your insights help us improve comfort and fit for all users. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Christmas gift
from Florida
Expertise:Expert
Verified Purchase:Yes
Well built item with cool features, smooth color and sounds excellent.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, February 18, 2026
Greetings Christmas gift
Thank you for sharing your experience. We’re glad to hear you’re enjoying the build quality, sound clarity, and modern design of the Galaxy Buds3 Pro. Designed for comfort and immersive audio, they’re built to enhance every listening moment. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your experience. We’re glad to hear you’re enjoying the build quality, sound clarity, and modern design of the Galaxy Buds3 Pro. Designed for comfort and immersive audio, they’re built to enhance every listening moment. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Thomas
from San Diego
Expertise:Beginner
Verified Purchase:Yes
Wonderful sound, very comfortable, really easy to use/ pair with my android. The only thing that i have noticed is that the ai translator doesn't have the most extensive language list. While it has most of the major lauguages one would think of.
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hello Thomas,
Thanks for sharing your experience with the Galaxy Buds3 Pro. The excellent sound quality, comfortable fit, and simple pairing enhance the overall Galaxy ecosystem. Your feedback highlights how smart features like the AI translator are valuable in daily life, offering helpful support in many common languages. We appreciate you sharing this positive experience with Samsung.
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. The excellent sound quality, comfortable fit, and simple pairing enhance the overall Galaxy ecosystem. Your feedback highlights how smart features like the AI translator are valuable in daily life, offering helpful support in many common languages. We appreciate you sharing this positive experience with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Schneider
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
It’s really cool to connect with my phone and the sound is good but it look too big in my ear.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 26, 2026
Greetings Schneider,
Thank you for sharing your feedback. The Galaxy Buds3 Pro aim to deliver immersive sound, smooth connectivity, and a stylish design. Comfort and appearance vary for each individual, and your comments highlight the importance of comfort and aesthetics in the overall experience. We're glad to hear that the sound quality and connection impressed you. We appreciate your kind review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your feedback. The Galaxy Buds3 Pro aim to deliver immersive sound, smooth connectivity, and a stylish design. Comfort and appearance vary for each individual, and your comments highlight the importance of comfort and aesthetics in the overall experience. We're glad to hear that the sound quality and connection impressed you. We appreciate your kind review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not recommended
on January 22, 2026
Posted by: JCAA
Don't recommend. Hurts using them so I can't use them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 23, 2026
Hi JCAA,
Thank you for your feedback. The Galaxy Buds3 Pro come with customizable ear tips to suit various ear shapes and listening needs. Comfort levels can differ among users, and a proper fit is essential for long listening periods. For more tips on getting the best fit with your Galaxy Buds3 Pro, please see the linked article below. We appreciate your continued support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for your feedback. The Galaxy Buds3 Pro come with customizable ear tips to suit various ear shapes and listening needs. Comfort levels can differ among users, and a proper fit is essential for long listening periods. For more tips on getting the best fit with your Galaxy Buds3 Pro, please see the linked article below. We appreciate your continued support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery life.
on January 21, 2026
Posted by: CJS1825
from Lancaster CA
Expertise:Expert
The battery does not perform as advertised. I keep the headphones very clean and at time one ear bud doesn't charge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 22, 2026
Hello CJS1825,
Thank you for taking the time to share your thoughts. Galaxy Buds3 Pro are designed to deliver premium sound, intelligent features, and reliable charging through a compact case made for everyday convenience. While all Samsung earbuds are built to last the entire day, battery life and charging times may vary by model and usage. Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power on your earbuds. Please check out the online article linked below for tips on getting the most out of your Galaxy Buds3 Pro. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add Samsung Care+ coverage to eligible devices, providing extended protection and support. Your experience offers valuable insights for customers exploring advanced true wireless audio within the Galaxy ecosystem. Thanks for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for taking the time to share your thoughts. Galaxy Buds3 Pro are designed to deliver premium sound, intelligent features, and reliable charging through a compact case made for everyday convenience. While all Samsung earbuds are built to last the entire day, battery life and charging times may vary by model and usage. Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power on your earbuds. Please check out the online article linked below for tips on getting the most out of your Galaxy Buds3 Pro. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add Samsung Care+ coverage to eligible devices, providing extended protection and support. Your experience offers valuable insights for customers exploring advanced true wireless audio within the Galaxy ecosystem. Thanks for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Awful
on January 21, 2026
Posted by: Eric2887
Expertise:Intermediate
Awful.. worse buds yet... never charges. I'll run them down to 10% charge. I'll put them in the case, the light indicates it's on charger, and go to use them again and 11% on one and 100% on the other. Would refund these in a heart beat. Also the case only charges 70% of the time
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, January 22, 2026
Hi Eric2887,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds deliver high-quality sound, smart noise control, and a stylish design that complements Galaxy devices. If your Galaxy Buds3 Pro aren’t charging properly, remember that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also purchase additional coverage with Samsung Care+ on eligible devices, offering extended protection and support. Your feedback emphasizes how charging performance affects overall satisfaction and helps guide future improvements. We value your support as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds deliver high-quality sound, smart noise control, and a stylish design that complements Galaxy devices. If your Galaxy Buds3 Pro aren’t charging properly, remember that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also purchase additional coverage with Samsung Care+ on eligible devices, offering extended protection and support. Your feedback emphasizes how charging performance affects overall satisfaction and helps guide future improvements. We value your support as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US