Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
An unfortunate nose dive.
on January 27, 2026
Posted by: JbG1023
from Charlotte, NC
Expertise:Intermediate
As somebody who has used both the original Galaxy Buds, the 1 & 2 pro, I believe I of all people am qualified to give my opinion.
1. Design: I'm not sure at all why the original buds design was ever gotten rid of. Unique and functional as could be. As someone that works with raw in a kitchen, the ability to use the clean section of my forearm to skip ahead of tracks was very nice. With the Buds 3 Pro it has this unresponsive stem. I would say I have about a 75% success rate, which is staggeringly low compared to my 95% success rate with every other iteration of the buds.
2. Fit and feel: Not only is the stem unresponsive it is also very sharp on the inside facing your ear. So if you are someone like me who enjoys wearing them while getting ready for bed, good luck. They're very painful and uncomfortable. With that said, the different sized ear tips are actually a major plus! In my case I had to go up a size and that helped the sound quality slightly. Speaking of;
3. Sound quality: Wow how the mighty have fallen... I loved each new direction in sound quality with each new iteration until the 2 Pro went down in quality just a little bit but the 3 Pro just.. what happened??? If you are like me and you don't like to use Noise Cancelling and would rather just turn off ambient mode, then say goodbye to bass entirely. But if you turn on noise cancelling or ambient mode the bass response is there and very nice pushing the sound quality maybe even on par with the original Pro model.
4. Case/battery: Compared to other wireless earbud brands and even the Galaxy Buds2 Pro the battery for the case is very underwhelming. While the buds themselves are pretty standard in terms battery, the case is not. I am plugging the case in every day to maybe every two days and I don't really use these that often anymore. When I was doing my thing at the gym I had to charge them literally every night before bed. Other brands and even the Buds2 Pro's case would give me more charges than this one. Not only that but I prefer the original Pro/2 Pro case. Much better than this cheap feeling thing we have now.
Ultimately this is a confusing mess of a product. Who were Samsung catering to with this version? Why the confusion about their identity? Why throw away any semblance of uniqueness to make a generic earbud design with less quality and functionality? Very sad after a year and two months with these.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, February 4, 2026
Greetings Coalsax,
Thank you for taking the time to share detailed insights about your experience with your Galaxy Buds3 Pro. With each new generation of Galaxy Buds, we aim to introduce innovative design changes that focus on improving comfort, control, and sound quality across various listening environments. We appreciate your feedback on call clarity, noise management, and case usability, as these highlight how personal and situational the wireless audio experience can be. At Samsung, we continue to improve and design with a focus on functionality. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share detailed insights about your experience with your Galaxy Buds3 Pro. With each new generation of Galaxy Buds, we aim to introduce innovative design changes that focus on improving comfort, control, and sound quality across various listening environments. We appreciate your feedback on call clarity, noise management, and case usability, as these highlight how personal and situational the wireless audio experience can be. At Samsung, we continue to improve and design with a focus on functionality. We value your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
Very great I use it for gaming and the latency is next to none
Response from Samsung USBy R&R, February 6, 2026
Hello Richard,
Thank you for your feedback on the Galaxy Buds3 Pro. We’re excited to hear how well they perform during gaming sessions with very little latency. Designed to provide responsive sound and smooth performance, these earbuds help create a more immersive entertainment experience. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Buds3 Pro. We’re excited to hear how well they perform during gaming sessions with very little latency. Designed to provide responsive sound and smooth performance, these earbuds help create a more immersive entertainment experience. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Juan
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
They aren't as comfortable as i though they keep falling with working out
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, January 28, 2026
Hello Juan,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Comfort and fit are crucial, especially during workouts and active use. The Buds3 Pro offers multiple ear tip options to help users find a secure, personalized fit while enjoying high-quality sound. Properly wearing your earbuds is important because it improves sound quality, increases comfort, and prevents them from falling out. An incorrect fit can cause discomfort, sound leakage, and earbuds falling out, especially during activities like jogging. Galaxy Buds3 Pro come with various-sized ear tips; make sure you select the right size for a snug fit, with no gaps between your ear and the tip. This prevents sound leaks and enhances audio performance. For tip-changing instructions, refer to our guide. After fitting the right tips, check the buds for directional marks: R and L. Insert the R bud into your right ear with R facing you, and the L into your left ear with L facing you. Angle the earbuds so the microphones point toward your mouth. Adjust by rotating until comfortable. You can also run a fit test for optimal comfort. For more tips on achieving a perfect fit, see our online article linked below. Samsung appreciates your feedback and thanks you for being part of the community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Comfort and fit are crucial, especially during workouts and active use. The Buds3 Pro offers multiple ear tip options to help users find a secure, personalized fit while enjoying high-quality sound. Properly wearing your earbuds is important because it improves sound quality, increases comfort, and prevents them from falling out. An incorrect fit can cause discomfort, sound leakage, and earbuds falling out, especially during activities like jogging. Galaxy Buds3 Pro come with various-sized ear tips; make sure you select the right size for a snug fit, with no gaps between your ear and the tip. This prevents sound leaks and enhances audio performance. For tip-changing instructions, refer to our guide. After fitting the right tips, check the buds for directional marks: R and L. Insert the R bud into your right ear with R facing you, and the L into your left ear with L facing you. Angle the earbuds so the microphones point toward your mouth. Adjust by rotating until comfortable. You can also run a fit test for optimal comfort. For more tips on achieving a perfect fit, see our online article linked below. Samsung appreciates your feedback and thanks you for being part of the community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Misslocs
Verified Purchase:Yes
I like these Galaxy Buds Pro 3. Fits in your ear securely & also has smaller & bigger ear pieces for adjustments in sizes. My favorite feature is the translator option.
Response from Samsung USBy R&R, January 27, 2026
Hi there Misslocs,
Thank you for sharing your experience with the Galaxy Buds3 Pro. A secure fit and adjustable ear tips contribute to a comfortable listening experience, while smart features like the translator offer added convenience. It’s wonderful to see how these elements combine to make the Buds3 Pro a standout choice for daily use. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. A secure fit and adjustable ear tips contribute to a comfortable listening experience, while smart features like the translator offer added convenience. It’s wonderful to see how these elements combine to make the Buds3 Pro a standout choice for daily use. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jason
from Ohio
Verified Purchase:Yes
They are best that Samsung has produced in a long long time my only issue with the is have a good fit is important for whatever reason one day good fit test perfect another day nothing but issues some say to switch to foam tips
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hi Jason,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. A secure, comfortable fit is crucial for optimal audio quality, and we appreciate you highlighting this. Wearing your earbuds correctly is important because it enhances sound, boosts comfort, and prevents them from falling out. An improper fit can cause discomfort, sound leaks, or lead to earbuds falling out, especially during activities like jogging. To prevent losing an earbud, ensure a proper fit.
Galaxy Buds3 Pro include different-sized ear tips. First, select the right size for your ears so they fit snugly without gaps, which helps prevent sound leaks and ensures the best audio experience. If you need help changing tips, see our guide for the Buds3 Pro tips. After choosing the correct tips:
- Look for directional marks (L and R) at the bottom.
- Insert the R earbud into your right ear with the R facing you.
- Insert the L earbud into your left ear with the L facing you.
- Slightly angle the microphone on the bottom to face your mouth.
- Adjust the earbuds by rotating them until they fit comfortably.
You can also perform an earbud fit test to check your fit. As you noted, comfort depends on correctly placing the earbuds in your ears. For detailed instructions, refer to our online guide linked below. Your feedback helps us improve comfort and performance in our products. Thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. A secure, comfortable fit is crucial for optimal audio quality, and we appreciate you highlighting this. Wearing your earbuds correctly is important because it enhances sound, boosts comfort, and prevents them from falling out. An improper fit can cause discomfort, sound leaks, or lead to earbuds falling out, especially during activities like jogging. To prevent losing an earbud, ensure a proper fit.
Galaxy Buds3 Pro include different-sized ear tips. First, select the right size for your ears so they fit snugly without gaps, which helps prevent sound leaks and ensures the best audio experience. If you need help changing tips, see our guide for the Buds3 Pro tips. After choosing the correct tips:
- Look for directional marks (L and R) at the bottom.
- Insert the R earbud into your right ear with the R facing you.
- Insert the L earbud into your left ear with the L facing you.
- Slightly angle the microphone on the bottom to face your mouth.
- Adjust the earbuds by rotating them until they fit comfortably.
You can also perform an earbud fit test to check your fit. As you noted, comfort depends on correctly placing the earbuds in your ears. For detailed instructions, refer to our online guide linked below. Your feedback helps us improve comfort and performance in our products. Thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: SUESUE
from NEW YORK
Expertise:Intermediate
Verified Purchase:Yes
this ear bud is super noise cancelation. I would recommend 100 percent
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi there SUESUE,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Active noise cancellation paired with a secure, comfortable fit is designed to create a more immersive listening experience throughout the day. It’s great to hear how well those features came together for you and made such a strong impression. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Active noise cancellation paired with a secure, comfortable fit is designed to create a more immersive listening experience throughout the day. It’s great to hear how well those features came together for you and made such a strong impression. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Good when they work
on January 25, 2026
Posted by: Mike
from Tampa, FL
Expertise:Intermediate
On the plus side, the headphones sound qualty are amazing. I love using these to climb, ride, exercise, or just wear around the house. Call quality is great too.
On the negative side, I've had a flurry of issues with these since the first day. First they played a high screeching noise in my ears (actually quite painful). Then they lost connection to my s24u. Then the right bud stopped charging.
When they work, they're great. But getting them to work has proven to be a bit of a challenge and quite frustrating.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, January 27, 2026
Hi Mike,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear how much you enjoy the sound quality and call clarity, especially during activities like climbing, riding, and exercising. Your feedback highlights the importance of consistently using advanced wireless features throughout the day. The high-pitched noise you might hear could be caused by the ANC feature on your device. If Active Noise Canceling, Adaptive, or Ambient Sound (which helps you hear surrounding noise) is enabled, make sure the sub-microphone isn’t covered when you hold or wear the earbuds. For more tips on fixing this, please see our online article linked below. We appreciate you taking the time to share your experience, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear how much you enjoy the sound quality and call clarity, especially during activities like climbing, riding, and exercising. Your feedback highlights the importance of consistently using advanced wireless features throughout the day. The high-pitched noise you might hear could be caused by the ANC feature on your device. If Active Noise Canceling, Adaptive, or Ambient Sound (which helps you hear surrounding noise) is enabled, make sure the sub-microphone isn’t covered when you hold or wear the earbuds. For more tips on fixing this, please see our online article linked below. We appreciate you taking the time to share your experience, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Father Banana
from boston
Expertise:Expert
Verified Purchase:Yes
Fit nice, although it takes a minute to get the right size thingy in your ear but, once done the noise canceling is pristine, the sound is exceptional and the fact you don't need a separate app and just control them from your phone's bluetooth settings. Awesome
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, February 20, 2026
Hi there,
Thank you for sharing your experience. It's wonderful to hear that the Galaxy Buds3 Pro offer outstanding sound quality and immersive noise cancelation when properly fitted. With seamless integration with Galaxy devices and user-friendly controls, they are designed to make everyday listening easy and enjoyable. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. It's wonderful to hear that the Galaxy Buds3 Pro offer outstanding sound quality and immersive noise cancelation when properly fitted. With seamless integration with Galaxy devices and user-friendly controls, they are designed to make everyday listening easy and enjoyable. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US