Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Z HongT
Verified Purchase:Yes
Really good sound quality, mind blowing when i first used it, really good price if i bought a air pods it would be much more expensive, and almost all day lasting battery life.
Response from Samsung USBy R&R, February 6, 2026
Hey Z HongT,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bushnell, Florida
Expertise:Expert
Verified Purchase:Yes
I love the new posts, adjustingst the volume and muting features on the new pro 3 is really a nice step up. The sound is incredible and the active noise cancelling is so much better! I highly recommend these!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hi there Christopher Redd,
Thank you for sharing your upgrade experience with the Galaxy Buds3 Pro. It’s wonderful to hear how the new controls, volume adjustments, and mute features have enhanced your listening experience. We’re glad they’ve made such a positive impression. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your upgrade experience with the Galaxy Buds3 Pro. It’s wonderful to hear how the new controls, volume adjustments, and mute features have enhanced your listening experience. We’re glad they’ve made such a positive impression. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Danny
from El Paso, TX
Expertise:Intermediate
Verified Purchase:Yes
I've always been a big Samsung fan. And this product is no disappointment. Just having a little issue with the ear bud fittings. Other than that, the sound, the design are on point as they use to say!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Howdy Danny,
Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Enterprise, NV
Expertise:Intermediate
Verified Purchase:Yes
Just like the AirPods Pro 3's. Similar design and functionalities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
What’s up Tech Dad,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Port St lucie, Florida
Expertise:Expert
Verified Purchase:Yes
Great pair of wireless headphones. the only thing I wish for was that the lights could change colors. Other than that best headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 1, 2026
Hi Bruno Gonzalez,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jay C
from St. Petersburg Fl.
Expertise:Intermediate
Verified Purchase:Yes
Amazingly awesome, could not ask for any better set of buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Jay C,
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Excellent sound quality, refined design, and seamless connectivity make these earbuds truly stand out. It’s great to hear these earbuds provided an experience that genuinely sets them apart. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Excellent sound quality, refined design, and seamless connectivity make these earbuds truly stand out. It’s great to hear these earbuds provided an experience that genuinely sets them apart. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
GARBAGE**ALWAYS FALLS OUT!!!
on January 28, 2026
Posted by: ZenZen
These earbuds never stay in the air and always falling out whether you turn your head to quickly, go on walks or work out. Especially difficult when on an airplane. I have used all three ear tips provided and it's simply a design flaw. The Probuds 2 fit perfectly however NOT these
Response from Samsung USBy R&R, January 29, 2026
Hey ZenZen,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Fit can feel very personal, especially during movement, travel, or workouts. The Buds3 Pro feature an updated shape and focus on premium audio, providing rich sound and advanced features that many users enjoy for everyday listening. Your comparison to previous models helps show how individual preferences influence comfort and wearability. We appreciate you taking the time to share your feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Fit can feel very personal, especially during movement, travel, or workouts. The Buds3 Pro feature an updated shape and focus on premium audio, providing rich sound and advanced features that many users enjoy for everyday listening. Your comparison to previous models helps show how individual preferences influence comfort and wearability. We appreciate you taking the time to share your feedback with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT purchase!!!
on January 28, 2026
Posted by: Rebecca
from AZ
These are the most uncomfortable ear buds! They fall right out of my ears and I have tried all the sizes. I have to keep moving them around and they literally hurt my ear. I had my previous earbuds from Samsung for about 3 years! What a waist of money!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 29, 2026
Hi Rebecca,
Thank you for sharing your thoughts and for being a longtime Samsung earbud user. Comfort is essential for prolonged listening, and ear shapes vary widely from person to person. The Galaxy Buds3 Pro focus on immersive sound and smart features. Properly wearing your earbuds is crucial for several reasons: it enhances sound quality, provides a better fit, and helps prevent them from falling out. Incorrect wear can cause discomfort, sound leaks, and an increased risk of losing an earbud, especially during activities like jogging. Make sure you wear them correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, ensure you have the right size for your ears—these should fit snugly without gaps between your ear and the tip, preventing sound leaks and optimizing audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After fitting the correct tips, check each earbud for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the earbuds slightly so the microphone on the bottom points toward your mouth rather than straight down. Adjust by rotating them until the fit feels right. For more tips on achieving a perfect fit with your Galaxy Buds3 Pro, see the online article linked below. Samsung values your support and feedback.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts and for being a longtime Samsung earbud user. Comfort is essential for prolonged listening, and ear shapes vary widely from person to person. The Galaxy Buds3 Pro focus on immersive sound and smart features. Properly wearing your earbuds is crucial for several reasons: it enhances sound quality, provides a better fit, and helps prevent them from falling out. Incorrect wear can cause discomfort, sound leaks, and an increased risk of losing an earbud, especially during activities like jogging. Make sure you wear them correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, ensure you have the right size for your ears—these should fit snugly without gaps between your ear and the tip, preventing sound leaks and optimizing audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After fitting the correct tips, check each earbud for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the earbuds slightly so the microphone on the bottom points toward your mouth rather than straight down. Adjust by rotating them until the fit feels right. For more tips on achieving a perfect fit with your Galaxy Buds3 Pro, see the online article linked below. Samsung values your support and feedback.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US