Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Hear
from Monsey New York
Expertise:Expert
Verified Purchase:Yes
Good price
Perfect and comfortable
Will definitely order again
Perfect and comfortable
Will definitely order again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hiya Hear,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re happy to hear they integrate well into your daily routine. Experiencing comfort while enjoying your favorite content with the Galaxy Buds3 Pro provides a great overall experience. At Samsung, our goal is to create earbuds that not only feel comfortable but also deliver rich sound quality. Your feedback highlights this effort perfectly, and we’re grateful to have you as part of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re happy to hear they integrate well into your daily routine. Experiencing comfort while enjoying your favorite content with the Galaxy Buds3 Pro provides a great overall experience. At Samsung, our goal is to create earbuds that not only feel comfortable but also deliver rich sound quality. Your feedback highlights this effort perfectly, and we’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Chelsea
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Im using these my new buds for work and so far they’ve been great!
Response from Samsung USBy R&R, February 10, 2026
Hello Chelsea,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: BLHarder
Verified Purchase:Yes
Great ear buds, so much better than my old apples!!
Written by a customer while visiting Samsung US
Customer Rating
2
They were a serious let down...
on February 7, 2026
Posted by: BucknessFalls
Expertise:Intermediate
I have owned all the Galaxy Buds since the first one and these are by far the most disappointing. They almost never connect to the charging case and the controls on the earbuds are hard for anyone to use that doesn't have small fingers. In order for you to get the best sound quality you have to have Adaptive Sound on and that amplifies ambient noise whether you want it to or not, sometimes I have my earbuds in because I don't want to hear outside noise. I'm a huge fan of Samsung products but when I use these earbuds it literally feel like the didn't even make an effort to improve them. First Samsung product I regret buying.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, February 9, 2026
Hey BucknessFalls,
Thank you for taking the time to share such thoughtful feedback. We truly appreciate your long-standing support of Galaxy Buds. Galaxy Buds3 Pro are designed to deliver premium sound, immersive audio, and advanced listening modes that adapt to different environments. Your experience highlights how comfort, control accessibility, and sound personalization play a major role in everyday enjoyment. We’re grateful for your loyalty and your honest perspective as part of the Samsung community. Thank you for choosing Samsung.
-Ty
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Thank you for taking the time to share such thoughtful feedback. We truly appreciate your long-standing support of Galaxy Buds. Galaxy Buds3 Pro are designed to deliver premium sound, immersive audio, and advanced listening modes that adapt to different environments. Your experience highlights how comfort, control accessibility, and sound personalization play a major role in everyday enjoyment. We’re grateful for your loyalty and your honest perspective as part of the Samsung community. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Ajdj
from Nj
Expertise:Intermediate
Verified Purchase:Yes
I love this buds3,the noise canceling works fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hey Ajdj,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying the Active noise cancelling and overall sound quality. Immersive listening plays a central role in the Samsung audio experience, and your feedback highlights that perfectly. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying the Active noise cancelling and overall sound quality. Immersive listening plays a central role in the Samsung audio experience, and your feedback highlights that perfectly. We appreciate your involvement in the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: LaTonya
from Texas
Expertise:Expert
Verified Purchase:Yes
They're not bad sounds great. Battery is not horrible but I wish they'd stay charged longer. I like that they are very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there LaTonya
Thank you for sharing your thoughts on Galaxy Buds3 Pro. We're glad to hear you're enjoying the comfort and excellent sound quality. Our focus is on balancing audio performance, comfort, and extended battery life to enhance your daily listening experience. We value your feedback and appreciate you choosing Samsung.
-Ty
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Thank you for sharing your thoughts on Galaxy Buds3 Pro. We're glad to hear you're enjoying the comfort and excellent sound quality. Our focus is on balancing audio performance, comfort, and extended battery life to enhance your daily listening experience. We value your feedback and appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Good while it lasted
on February 6, 2026
Posted by: Anonymous
from Baltimore, MD
Expertise:Expert
The buds are nice, long lasting battery and beautiful design. I do agree with others that claim they can be hard to manipulate in to your ears, or take out. Fitment is fine, but with gloves it can be a challenge to get them back in the case. That leads me to my next point, I've dropped the bud from a few feet and it will start screeching and making a static sound. Resetting the bud back in the case usually fixes this, but thought it was worth mentioning. Sound quality is good, microphone only works in the left earbud now after about a 9 months of use. It's disappointing having to switch buds to make a phone call. The noise cancelling is great, and I love the ambient sound feature. Eq profiles are nice, music sounds full and loud.
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hello SammySosa,
Thank you for providing such a detailed review of your experience with the Galaxy Buds3 Pro. We’re glad to hear you enjoyed the sound quality, battery life, noise cancellation, and design. These earbuds are designed to deliver rich audio, customizable EQ settings, and advanced ambient features for everyday use. Your comments emphasize the importance of durability and easy handling for active users. We appreciate your thorough feedback and continued support for Samsung audio products. Thank you for being part of the Galaxy community.
-Ty
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Thank you for providing such a detailed review of your experience with the Galaxy Buds3 Pro. We’re glad to hear you enjoyed the sound quality, battery life, noise cancellation, and design. These earbuds are designed to deliver rich audio, customizable EQ settings, and advanced ambient features for everyday use. Your comments emphasize the importance of durability and easy handling for active users. We appreciate your thorough feedback and continued support for Samsung audio products. Thank you for being part of the Galaxy community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Durability
on February 5, 2026
Posted by: Kmoe
Expertise:Intermediate
My buds worked good for about 7 months, then the sound went out on the left ear piece and stop charging. I was sent another pair. But after a month same problem.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, February 9, 2026
Hi there Kmoe,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate you taking the time to explain how the earbuds performed over time. These earbuds are designed to deliver consistent sound quality, seamless charging, and reliable daily use. Please contact our Samsung Support Team for more options regarding your left earbud, and make sure your earbud has a good connection with the pins in your charging case. We value your honesty and your continued loyalty to Samsung. Thank you for choosing Samsung and being part of our community.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate you taking the time to explain how the earbuds performed over time. These earbuds are designed to deliver consistent sound quality, seamless charging, and reliable daily use. Please contact our Samsung Support Team for more options regarding your left earbud, and make sure your earbud has a good connection with the pins in your charging case. We value your honesty and your continued loyalty to Samsung. Thank you for choosing Samsung and being part of our community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US