Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,803 Reviews)
Open Ratings Snapshot
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Bad charging port
on February 12, 2026
Posted by: Amine
from Raleigh, NC
Expertise:Expert
Verified Purchase:Yes
The right earbufld stopped charging after 2 days of use
No, I would not recommend this to a friend.
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R, February 13, 2026
Hi there Amine,
Thank you for contacting us about your Galaxy Buds3 Pro. We aim to provide high-quality audio products that are durable and meet our users' needs. If your earbuds stop functioning after a short time, please remember that Samsung devices are protected against manufacturing defects for 12 months, which is the limited warranty period for each product. Additionally, you can opt for Samsung Care+ on eligible devices for extended coverage and extra support. We appreciate your feedback and thank you for selecting Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Don’t buy for interpretation features
on February 12, 2026
Posted by: T Spr
from Virginia
Expertise:Intermediate
Purchased this for the live interpreter app feature for S23 phone. The live interpretation listening mode only displays on the screen and will not play through Galaxy buds 3 pro as advertised. I worked with 3 different people with Samsung help and they weren’t able to help. The interpreter app conversation mode only plays in the ear buds, and not over the phone’s audio for them and through the buds 3 pro for you as advertised. Otherwise it’s a pretty decent ear buds. I wish I got the cheaper model instead of paying extra for a feature that doesn’t work as advertised.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R, February 13, 2026
Hi there T Spr,
The Galaxy Buds3 series helps you understand real-time conversations in different languages thanks to Galaxy AI! With the Interpreter app, you can listen to ongoing in-person conversations or lectures and get quick translations through your earbuds. Additionally, Interpreter provides a text transcript to go with the translation. Use real-time translations. To start using the Interpreter app with your Galaxy Buds3, Galaxy Buds3 Pro, or Buds3 FE, make sure your earbuds are connected to your phone. Then, follow the steps below: Using your connected phone, open the Interpreter app. Place your earbuds in your ears. Tap Listening mode (the single chat bubble) on the left side, then tap the microphone icon at the bottom of the screen. Select your preferred languages and allow the app to listen to the person you're speaking with. You’ll hear the translation through your Galaxy Buds3 earbuds and see the transcribed text on the screen. When you respond, your phone’s speaker will play your translated speech in the other person’s language. Tap the microphone icon again to stop recording. You can also pause, resume, or playback recordings using the touch controls on the earbuds. More information about the Live translator is available via the link below. The 'Real-time Interpreter' is an AI-powered feature available on Galaxy Buds3 / Buds3 Pro that offers two modes of real-time interpretation: Listening Mode, which delivers translated speech in one direction, ideal for guided tours, foreign lectures, and international conferences when traveling abroad. Translations are sent directly to your earbuds, and you can pause or replay using touch controls. Conversation Mode supports bidirectional interpretation, enabling seamless communication with speakers of different languages. It connects your device's Galaxy AI to your Galaxy Buds3 / Buds3 Pro. You can also easily control your speech input with the 'Tap to Talk' feature. Thank you for your inquiry and for being a Samsung customer.
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great with alot of futures
on February 12, 2026
Posted by: Great sound
from WV
Expertise:Intermediate
Verified Purchase:Yes
Great and awesome ear buds with great sound thanks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, February 20, 2026
Hi Great sound,
Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Has pro and cons more cons than pro
on February 11, 2026
Posted by: Anonymous
from North carolina
Expertise:Intermediate
Battery life bad, feel like they are gonna fall out
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, February 11, 2026
Hey there Brianmachado254,

Thank you for sharing how your Galaxy Buds3 Pro are performing. From early morning workouts to late-night study sessions, you want your earbuds' battery to last as long as you need. We'll provide tips on charging, maximizing battery life, and preventing damage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a full case. You can improve battery life with simple adjustments, such as keeping the software updated via the wearable app. Small changes can help your earbuds last longer when you need them most. Here are some tips: store your earbuds in the charged case with the cover closed when not in use. Adjust notification settings through the Galaxy Wearable app on your phone; on iOS, use the Galaxy Buds app. For more info on extending your battery life, check out the linked online article. Properly fitting your earbuds is crucial for better sound quality, comfort, and secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and falling out. The Galaxy Buds3 Pro come with different-sized ear tips; ensure you have the correct size that fits snugly without gaps to prevent leaks and achieve optimal audio. To change tips, refer to our guide. Once fitted, check for the L and R marks on the earbuds. Insert the R into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth. Adjust by rotating the earbuds until comfortable. You can also run an earbud fit test for the best fit. See the link below for more tips. Thank you for your feedback and for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/

How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy.
on February 10, 2026
Posted by: Otto
from Michigan
Expertise:Intermediate
Right bud stopped working in less than one month. I'm not entirely sure about other aspects of the product given the unreasonably short life span.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, February 11, 2026
Hello Otto,
Thank you for sharing your thoughts. The Galaxy Buds3 Pro are designed to provide consistent performance, immersive sound quality, and everyday ease of use. We value your feedback, which underscores the importance of long-lasting functionality when selecting the right earbuds. Please note that if one of your earbuds stops working, Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, you can opt for Samsung Care+ on eligible devices, offering extended coverage and support. Your input is vital in helping us improve and refine our products. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could be better...
on February 10, 2026
Posted by: Joseph
from Fort Campbell, KY
Expertise:Intermediate
These buds do not fit snug in my ear, especially while chewing food or doing activities moving your head. Tried swapping out different size buds but not really a solution. Buds2 worked best for me. Would be nice if this model could translate different languages.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R, February 11, 2026
Hey there Joseph,
Thank you for sharing your feedback with us. Comfort and stability are essential for enjoying music, calls, and daily activities, and it’s great to hear you tried different fit options. Galaxy Buds3 Pro are built with advanced audio technology and smart features designed for a connected lifestyle. They help you understand real-time conversations in different languages thanks to Galaxy AI! With the Interpreter app, you can listen to ongoing in-person conversations or lectures and get quick translations through your buds. Check out our online guide linked below to learn more about the Interpreter app. You'll also find additional tips on how to get a good fit with your Galaxy Buds3 Pro. We appreciate your feedback, and thank you for being a Samsung customer.
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really cool product that won't disappoint. Thank's
on February 10, 2026
Posted by: Rafael
Verified Purchase:Yes
Love the noise cancelation feature. The sound is out of this world. Answering phone calls is a breeze and real clear. Im happy with my purchase. Thanks for a great product.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 13, 2026
Hey Rafael,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We're glad to hear that you enjoy the immersive sound, active noise cancellation, and clear call quality. These earbuds are designed to deliver quality audio and easy communication. We're happy to know you're enjoying the full experience and that your expectations are being met. We appreciate your feedback and thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Updared Features and Configurations
on February 10, 2026
Posted by: Daddy Yo
from California
Expertise:Intermediate
I'm really pleased with the Ear buds 3pro's I purchased here. I was surprised how many different configurations they have on top of the great updated features and modern design. The connection to my devices is noticeably faster and easy to adjust. Lightweight and fit comfortable inside my ears without any irritation or slippage. And a veriaty of tip sizes to give it that extra custom feeling..And I really do love that sound quality I get from this Samsung Product. Clear and unmistakable quality. It did not disappoint when using the noise reduction feature and I was able to use my set for an entire work shift..The battery in the buds and the case held true for a relaxing day..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R, February 20, 2026
Howdy Daddy Yo,
Thank you for your wonderful review. We’re excited to hear how much you’re enjoying the customization options, fast connectivity, and all-day battery support of the Galaxy Buds3 Pro. Designed for comfort, clarity, and versatility, they’re built to keep up with your busy schedule. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
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