Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The BEST Earbuds I've Ever Owned!
on February 18, 2026
Posted by: Mikki R
from GA
Expertise:Expert
My husband surprised me with these for Christmas and they are AMAZING! I really wasn't expecting them since I still have the red Galaxy buds pro that were purchased with my S20 Fe back in 2021 but whew! I love all the features, the sound quality is top-notch! The bass on these are crazy, and the battery life is superior. I had no issues connecting them to my phone! I don't like bulky ear pieces so these being light weight is a bonus! Sometimes I can easily forget them being in my ear if not for the sound, lol! And they look so sleek and shiny! I keep teasing my husband about how he got them to match my silver '20 Honda Accord! But of course, that's because they didn't have these in my favorite color - RED! I absolutely love these!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey there Mikki R,
Thank you for your wonderful feedback on the Galaxy Buds3 Pro. We are delighted to hear that you enjoy the sound quality, lightweight design, and sleek appearance. Designed to combine style with exceptional performance, the Buds3 Pro provide a standout experience every day. We appreciate you being a Samsung customer.
-Ty
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Thank you for your wonderful feedback on the Galaxy Buds3 Pro. We are delighted to hear that you enjoy the sound quality, lightweight design, and sleek appearance. Designed to combine style with exceptional performance, the Buds3 Pro provide a standout experience every day. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Arean00
Verified Purchase:Yes
Earbud pro have issues with charging, work good with Samsung phones
Response from Samsung USBy R&R, February 19, 2026
Greetings Arean00,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're delighted to hear that you're enjoying the seamless connection with Samsung devices and the immersive sound experience. Designed for comfort and everyday convenience, the Buds3 Pro are made to complement the Galaxy ecosystem.
If one or both of your Galaxy earbuds are not charging or turning on, the concern may be with the earbuds themselves or the charging case. Using an unapproved charger can cause charging malfunctions and may also damage the earbuds. To troubleshoot, try fully charging the case, checking the earbuds for damage, or restarting them.
For more detailed assistance, please refer to our online guide linked below. If you need further help with your earbuds' charging issues, feel free to reach out to our Samsung Support Team. We appreciate your involvement in the Samsung community!
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-do-not-turn-on
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're delighted to hear that you're enjoying the seamless connection with Samsung devices and the immersive sound experience. Designed for comfort and everyday convenience, the Buds3 Pro are made to complement the Galaxy ecosystem.
If one or both of your Galaxy earbuds are not charging or turning on, the concern may be with the earbuds themselves or the charging case. Using an unapproved charger can cause charging malfunctions and may also damage the earbuds. To troubleshoot, try fully charging the case, checking the earbuds for damage, or restarting them.
For more detailed assistance, please refer to our online guide linked below. If you need further help with your earbuds' charging issues, feel free to reach out to our Samsung Support Team. We appreciate your involvement in the Samsung community!
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-do-not-turn-on
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product!
on February 17, 2026
Posted by: Annular
I've had mine for about a year and a half. I haven't had any problems. They fit nice and feel good. I wear them for hours and they are very comfortable. They sound great, battery life get's me through a whole day at work. Granted I have chargers at work and in the car so I do charge intermittently, when I'm not using them, but I've never had a problem. I love the noise cancellation. I use this feature at the skating rink and I can hear my music clearly without any leaking from my surroundings.
I would recommend this to a friend!
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hi Annular,
Thank you for sharing your long-term experience. It’s great to hear how the Galaxy Buds3 Pro offer lasting comfort, dependable battery life, and clear sound during both your work and active moments. Features like Active noise cancelling and comfortable design help create an immersive listening experience. We appreciate your engagement with the Samsung community.
-Ty
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Thank you for sharing your long-term experience. It’s great to hear how the Galaxy Buds3 Pro offer lasting comfort, dependable battery life, and clear sound during both your work and active moments. Features like Active noise cancelling and comfortable design help create an immersive listening experience. We appreciate your engagement with the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Half of the Time
on February 17, 2026
Posted by: franklin
from Chicago, IL
Expertise:Intermediate
I want to love these earbuds but they are a very mixed bag.
Biggest upsides - 1) the touch controls work great! 2) All sound comes through very clear. everything from music to the boosted ambient sounds. These have made hikes more fun because I can hear more critters. 3) I got a great deal on trading in my old earbuds. 4) The battery lasts all day with constant use for work calls and the active noise canceling
Biggest downsides - 1) They do not stay in my ear. I have tried all the different size rear tips and none of them have helped. its been hard to want to keep using them. 2) They have started to take a long time to connect to my devices, mostly my cell phone (S22 Ultra). I have not even had these long.
Biggest downsides - 1) They do not stay in my ear. I have tried all the different size rear tips and none of them have helped. its been hard to want to keep using them. 2) They have started to take a long time to connect to my devices, mostly my cell phone (S22 Ultra). I have not even had these long.
Over all I am not totally dissatisfied with my purchase. but i honestly wish i still had the galaxy buds 2 pro. they fit way better and stayed in my ear. I only got rid of them because they had almost zero battery life left. I would be careful buying these if earbuds don normally work in your ears.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, February 17, 2026
Hi franklin,
Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We’re glad to hear you’re enjoying your Galaxy earbuds overall and that you’re a long-time fan coming from the Galaxy Buds2 Pro, which are also excellent. You mentioned that the wear of the Galaxy Buds3 Pro has been a downside for you. Properly wearing your earbuds is important for several reasons: it improves sound quality, provides a comfortable fit, and helps keep them secure in your ears. Incorrect wear can cause discomfort, sound leaks, and increase the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure they are worn correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, make sure you select the right size for your ears; they should fit snugly without gaps. This prevents sound leaks and delivers the best audio experience. If you need help changing the tips, consult our guide for the Buds3 Pro tips. Once you've fitted your earbuds, check the bottom for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating them until the fit feels right. You can also run an earbud fit test to confirm proper fit. For more tips on fitting your Galaxy Buds3 Pro, see the online article linked below. To enhance your connection, try clearing your Bluetooth cache. Reset Bluetooth data by opening Settings, navigating to Apps, tapping the sort icon (down arrow with three vertical bars), selecting Show system apps, then tapping OK. Locate Bluetooth, then Storage, and tap Clear data, confirming with OK. You'll need to reconnect your Bluetooth device and any others previously paired. For additional troubleshooting and connection help, see the links below. Thank you for your feedback. We value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We’re glad to hear you’re enjoying your Galaxy earbuds overall and that you’re a long-time fan coming from the Galaxy Buds2 Pro, which are also excellent. You mentioned that the wear of the Galaxy Buds3 Pro has been a downside for you. Properly wearing your earbuds is important for several reasons: it improves sound quality, provides a comfortable fit, and helps keep them secure in your ears. Incorrect wear can cause discomfort, sound leaks, and increase the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure they are worn correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, make sure you select the right size for your ears; they should fit snugly without gaps. This prevents sound leaks and delivers the best audio experience. If you need help changing the tips, consult our guide for the Buds3 Pro tips. Once you've fitted your earbuds, check the bottom for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating them until the fit feels right. You can also run an earbud fit test to confirm proper fit. For more tips on fitting your Galaxy Buds3 Pro, see the online article linked below. To enhance your connection, try clearing your Bluetooth cache. Reset Bluetooth data by opening Settings, navigating to Apps, tapping the sort icon (down arrow with three vertical bars), selecting Show system apps, then tapping OK. Locate Bluetooth, then Storage, and tap Clear data, confirming with OK. You'll need to reconnect your Bluetooth device and any others previously paired. For additional troubleshooting and connection help, see the links below. Thank you for your feedback. We value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
terrible battery life
on February 16, 2026
Posted by: DJGJ
Expertise:Intermediate
battery is terrible drains when not in use at a rapid pace compared to previous generations , sound quality is just ok for the price, i honestly would not recommend these, only positive i can give is the ease of connectivity to samsung devices.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there DJGJ,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best of all features for the comfSamsung earbuds.
on February 16, 2026
Posted by: Dedo
The The battery life is more important Yes. I understand and cany wait to listen to music fr From se ear s I've I've always like d the Samsung ear s be also Up Upside when my battery is dying or dead Connect ity is very ant I like when it ink out or 's a pause because I'm to to something else And noise uction I've never had pair of ear b that comple t ally black o t out ud noise I make sid ed and to try these Com part Play Play Right Play right here so it's hard to fit an bud in but these look like they're to go in and would be to hold the ear bud my ear I I believe The The cl ity part To To listen ing the ear s Love Love to hear the every music al in strument play through the ear bud and the songs that are Love to hear the every musical instrument played through the earbud and the songs that are singing Love to hear the every musical instrument played through the earbud and the songs that are singing the right ble the ride ride beige Love to hear the every musical instrument played through the earbud and the songs that are singing the right treble the That's That's most ant to me
Response from Samsung USBy R&R, February 20, 2026
Hello Dedo,
Thank you for sharing your valuable feedback. We’re pleased to hear that you appreciate the clear sound, effective noise cancellation, and dependable connection of the Galaxy Buds3 Pro. Designed for immersive audio and comfort during extended use, they are perfect for both music enjoyment and everyday activities. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your valuable feedback. We’re pleased to hear that you appreciate the clear sound, effective noise cancellation, and dependable connection of the Galaxy Buds3 Pro. Designed for immersive audio and comfort during extended use, they are perfect for both music enjoyment and everyday activities. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Connectivity issues.
on February 15, 2026
Posted by: Vasyl
from Seattle WA
Expertise:Expert
I had this headphone for around a year now. This headphones take long time to connect and disconnect. I noticed this right away as my previous gen buds 2 connected much faster. Sometimes when they are in the charging box they would still be connected to my phone. Using this headphones for only a year there were moltiple times that i was thinking to just go with something else and to get read of this headphones.I wouldn't recommend buying it. Gen 2 are much better.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R, February 17, 2026
Hey there Vasyl,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users love the Buds2 Pro, which are known for their excellent audio quality. The Galaxy Buds3 Pro take things to the next level, with smart features designed to keep you connected. If your earbuds are taking a moment to connect, there could be a few reasons, maybe your phone isn't recognizing them right away or interference is causing delays. We have a simple fix: try unpairing and re-pairing your earbuds. Disconnect Bluetooth, then pair again with your device. Sometimes, this straightforward step resolves connection issues. You can also clear the Bluetooth cache: go to Settings, Apps, tap the Sort icon (down arrow with three bars), select Show system apps, find Bluetooth, then go to Storage and tap Clear data. Confirm with OK, then reconnect your Bluetooth devices. For more tips, check the online guide linked below. We appreciate your feedback and thank you for being part of the Samsung ecosystem.
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Many users love the Buds2 Pro, which are known for their excellent audio quality. The Galaxy Buds3 Pro take things to the next level, with smart features designed to keep you connected. If your earbuds are taking a moment to connect, there could be a few reasons, maybe your phone isn't recognizing them right away or interference is causing delays. We have a simple fix: try unpairing and re-pairing your earbuds. Disconnect Bluetooth, then pair again with your device. Sometimes, this straightforward step resolves connection issues. You can also clear the Bluetooth cache: go to Settings, Apps, tap the Sort icon (down arrow with three bars), select Show system apps, find Bluetooth, then go to Storage and tap Clear data. Confirm with OK, then reconnect your Bluetooth devices. For more tips, check the online guide linked below. We appreciate your feedback and thank you for being part of the Samsung ecosystem.
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Auto Switch does not work
on February 13, 2026
Posted by: Caryb45
from Norman, OK
Expertise:Intermediate
The sound quality of the Buds are good. They work for workouts fairly well....if they are only connected to one device. The Auto Switch feature is not ready for prime time. The updated Wearables App doesn't support the Buds. You have to go to settings every time. The Windows Buds app is buggy. If I have to go into settings all the time, is it TRULY Auto Switch?
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R, February 13, 2026
Good day to you Caryb45,
The Auto Switch feature on Galaxy devices allows your phones, tablets, and earbuds to remember if you've previously paired multiple Galaxy wearable devices, making it simple to switch between them. Just wear your other connected device, and it will connect automatically. The Galaxy Wearable app also facilitates easy switching between devices. With Galaxy Buds3, Galaxy Buds3 Pro, Galaxy Buds+, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro, you don’t need to manually switch when someone calls. For instance, if you’re listening to music on a Galaxy tablet with One UI 3.1, you can answer calls using your earbuds! The Automatic Switching feature will transfer the call to your phone. Similarly, if you're playing music on your phone and open a YouTube video on your tablet, your earbuds will then play the YouTube audio. This feature is only available on Galaxy devices running One UI 3.1 or newer, signed into the same Samsung account. For more information on Auto Switch with your Galaxy Buds3 Pro, see the linked online article. We value your feedback and thank you for your continued loyalty to Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/
-Ty
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The Auto Switch feature on Galaxy devices allows your phones, tablets, and earbuds to remember if you've previously paired multiple Galaxy wearable devices, making it simple to switch between them. Just wear your other connected device, and it will connect automatically. The Galaxy Wearable app also facilitates easy switching between devices. With Galaxy Buds3, Galaxy Buds3 Pro, Galaxy Buds+, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro, you don’t need to manually switch when someone calls. For instance, if you’re listening to music on a Galaxy tablet with One UI 3.1, you can answer calls using your earbuds! The Automatic Switching feature will transfer the call to your phone. Similarly, if you're playing music on your phone and open a YouTube video on your tablet, your earbuds will then play the YouTube audio. This feature is only available on Galaxy devices running One UI 3.1 or newer, signed into the same Samsung account. For more information on Auto Switch with your Galaxy Buds3 Pro, see the linked online article. We value your feedback and thank you for your continued loyalty to Samsung.
Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/
-Ty
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Written by a customer while visiting Samsung US