Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great product
on February 23, 2026
Posted by: Zeke
Omg I love love this product I just buy today !!! The sounds is amazing, the style is fire everything is so incredibly!!! I love all my samsung devices I'm done for this year
I have my tablet samsung 10
My galaxy ultra 25
My smart watch ⌚️
And my earbuds
Happy person 💛
I have my tablet samsung 10
My galaxy ultra 25
My smart watch ⌚️
And my earbuds
Happy person 💛
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2026
Hey Zeke,
Thank you for your feedback on your Galaxy Buds3 Pro. We appreciate hearing how much you enjoy the sound, style, and smooth connectivity across your Samsung devices. Providing a connected experience that complements your lifestyle is at the heart of our mission. We thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for your feedback on your Galaxy Buds3 Pro. We appreciate hearing how much you enjoy the sound, style, and smooth connectivity across your Samsung devices. Providing a connected experience that complements your lifestyle is at the heart of our mission. We thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not fit my ears
on February 23, 2026
Posted by: Nickjjasman
from Saline Mi
Expertise:Intermediate
Do not fit my ears properly. After trying to get them to work for over an hour, I gace up. Will not stay in ear and will not maintain a seal regardless of which ear piece I use. Wish we could go back to making the old bean shaped earbuda.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, February 23, 2026
Hey there Nickjjasman,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds feature advanced ergonomics and offer multiple ear tip options to ensure personalized comfort and immersive sound quality. Samsung is continually improving audio design to maintain a balance between stability, performance, and long-term comfort for different ear shapes. Finding the right fit for your Galaxy Buds3 Pro is essential. We invite you to check out the link below for guidance on achieving the perfect fit. Your feedback helps shape our future innovations. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds feature advanced ergonomics and offer multiple ear tip options to ensure personalized comfort and immersive sound quality. Samsung is continually improving audio design to maintain a balance between stability, performance, and long-term comfort for different ear shapes. Finding the right fit for your Galaxy Buds3 Pro is essential. We invite you to check out the link below for guidance on achieving the perfect fit. Your feedback helps shape our future innovations. Thank you for being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jose
from Miami Gardens, Florida
Expertise:Expert
Verified Purchase:Yes
After using my galaxy buds (1st gen) for 6 years I have to change to this guys and the difference is tremendous, really happy with al the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 25, 2026
Hiya Jose,
Thank you for sharing your experience! It's great to hear how impressed you are with the Galaxy Buds3 Pro, especially after using your previous earbuds for so many years. We hope you are enjoying the advanced features and improved sound quality that enhance your everyday listening. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience! It's great to hear how impressed you are with the Galaxy Buds3 Pro, especially after using your previous earbuds for so many years. We hope you are enjoying the advanced features and improved sound quality that enhance your everyday listening. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Izzy
Verified Purchase:Yes
Overall sound quality is great and the reason I gave it 4 stars was because of the buttons to switch is a little annoying but takes a bit to get used to
Response from Samsung USBy R&R, February 25, 2026
Hi Izzy,
Thank you for reaching out and sharing your thoughts on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying their sound quality! These earbuds are designed to provide rich audio and intuitive controls.
If you’re not a fan of the touchpad, you can also control your Galaxy Buds3 Pro with voice commands. This allows you to perform certain actions just by speaking! By enabling voice commands, you can play music, adjust the volume, and answer incoming calls hands-free. If you have a voice assistant set up on your phone, like Bixby, your earbuds can work with it as well.
For more details on setting up voice commands for easier use, please check out the online article linked below. We appreciate your review and thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out and sharing your thoughts on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying their sound quality! These earbuds are designed to provide rich audio and intuitive controls.
If you’re not a fan of the touchpad, you can also control your Galaxy Buds3 Pro with voice commands. This allows you to perform certain actions just by speaking! By enabling voice commands, you can play music, adjust the volume, and answer incoming calls hands-free. If you have a voice assistant set up on your phone, like Bixby, your earbuds can work with it as well.
For more details on setting up voice commands for easier use, please check out the online article linked below. We appreciate your review and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 22, 2026
Posted by: pharaocr
from New Jersey
Expertise:Expert
Everything with this product are great the quality and sound perfection
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 25, 2026
Hey there pharaocr,
Thank you for sharing your thoughts. The Galaxy Buds3 Pro are designed to provide premium sound quality and exceptional comfort for everyday use. Many users appreciate the clarity and balance these earbuds bring to each listening session. We value you as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts. The Galaxy Buds3 Pro are designed to provide premium sound quality and exceptional comfort for everyday use. Many users appreciate the clarity and balance these earbuds bring to each listening session. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Walker
from Gadsden Alabama
Expertise:Expert
Verified Purchase:Yes
Amazing I brought it for my wife and she loves it it's a good stuff
Features
5
Performance
5
Value
5
Response from Samsung USBy R&R, February 25, 2026
Howdy Walker,
Thank you for taking the time to share your thoughts on the Galaxy Buds 3 Pro. We're thrilled to hear that your wife is enjoying the enhanced audio quality. With fantastic features like Galaxy AI and customizable touch controls, the possibilities are endless. We hope your wife appreciates how the Buds3 Pro combine comfort, sound quality, and everyday convenience. Thank you for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your thoughts on the Galaxy Buds 3 Pro. We're thrilled to hear that your wife is enjoying the enhanced audio quality. With fantastic features like Galaxy AI and customizable touch controls, the possibilities are endless. We hope your wife appreciates how the Buds3 Pro combine comfort, sound quality, and everyday convenience. Thank you for being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Epic fail
on February 19, 2026
Posted by: Derek
Expertise:Expert
Although the very first day was great. Sounded great and connected perfect. A couple of days later I go to use them. Well the right earbud no longer would connect. Although putting in the case close then open in attempt to make it connect it failed. I put the left in closed the case and that was the last time either would connect. I have attempted the pairing using the button on the case. All attempts to make them connect again have failed. Only had the ear buds 3 days. This has been the worst experince with a Samsung product. Samung needs to focus on just phones and tabs. All other products need to be discontinued.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, February 25, 2026
Hey Derek,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver strong connectivity, high-quality sound, and seamless integration with Galaxy devices. If you're having trouble connecting your phone to your Galaxy Buds3, you can usually fix the issue by following a few simple steps.
First, make sure your connected device is up to date. Restart the device your earbuds are connected to, such as your phone, tablet, TV, or computer, by turning it off and then back on. Next, check for any software updates on your device, as it might need one for a proper connection.
If these steps don’t resolve the concern, try restarting your earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app, since these actions often fix connectivity problems.
If you need more help, please contact our Samsung Support Team, and we’ll be happy to assist you. Your feedback highlights the importance of dependable performance from the start, and we appreciate you as a valued Samsung customer.
Samsung earbuds don't connect or won't stay connected
https://www.samsung.com/us/support/troubleshoot/TSG10007439/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver strong connectivity, high-quality sound, and seamless integration with Galaxy devices. If you're having trouble connecting your phone to your Galaxy Buds3, you can usually fix the issue by following a few simple steps.
First, make sure your connected device is up to date. Restart the device your earbuds are connected to, such as your phone, tablet, TV, or computer, by turning it off and then back on. Next, check for any software updates on your device, as it might need one for a proper connection.
If these steps don’t resolve the concern, try restarting your earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app, since these actions often fix connectivity problems.
If you need more help, please contact our Samsung Support Team, and we’ll be happy to assist you. Your feedback highlights the importance of dependable performance from the start, and we appreciate you as a valued Samsung customer.
Samsung earbuds don't connect or won't stay connected
https://www.samsung.com/us/support/troubleshoot/TSG10007439/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Design flaws
on February 19, 2026
Posted by: Lobo
They are really really good headphones I like them a lot but I really hate how low the battery life on these things if you use any other mode than standard, and then 1/5 five times one side won't charge over night. It gets annoying when I come into work expecting a full charge only to have one earbud at 15%.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hey there Lobo,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound, advanced noise control, and seamless connectivity across devices. Samsung is continuously improving power management and charging performance to ensure a consistent listening experience throughout the day. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. These earbuds are designed to deliver immersive sound, advanced noise control, and seamless connectivity across devices. Samsung is continuously improving power management and charging performance to ensure a consistent listening experience throughout the day. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US