Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,803 Reviews)
Rating breakdown 14,803 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great anc and sound quality
on March 11, 2026
Posted by: Mystic
[This review was collected as part of a promotion.] I use my galaxy buds for school work and listening to music, it has pretty good lows and great sound quality.
The battery lasts over a week with how much I use them
The battery lasts over a week with how much I use them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Subpar and not worth it
on March 11, 2026
Posted by: Samsungdude
The battery life is absolutely horrendous. With the noise canceling, which is extremely underwhelming as well, it barely gets 3 and a half hours and without its closer to about 6 hours never lasts a full workday without charging. The connectors in the case are bad and the buds have a hard time touching the connectors requiring fiddling with them which makes the ease of use terrible. The only saving grace is the sound quality is nice especially with a Samsung phone with the special codec on. The Tips need to be swapped with the midsize one included as the ones on them have a terrible fit and can fall out.
Response from Samsung USBy R&R, March 18, 2026
Hey there Samsungdude,
Thank you for sharing your experience with the Galaxy Buds3 Pro. To help extend battery life, especially for heavy users, it’s helpful to optimize the audio settings on your Galaxy Buds3 Pro. Lowering certain audio settings can also boost battery life. Additionally, keeping the software of both your Galaxy Buds3 Pro and the connected device up to date will further improve battery performance. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. To help extend battery life, especially for heavy users, it’s helpful to optimize the audio settings on your Galaxy Buds3 Pro. Lowering certain audio settings can also boost battery life. Additionally, keeping the software of both your Galaxy Buds3 Pro and the connected device up to date will further improve battery performance. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Stem
on March 11, 2026
Posted by: Android User
This is my first pair of high quality earbuds. They sound great compared to my previous pair. I don't like the stem design. It's an effort to fit them in properly each time I use them and they are easy to knock out of my ear.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, March 18, 2026
Hello Android User,
Thank you for sharing your thoughts with us. The Galaxy Buds4 Pro are designed for immersive listening, featuring advanced drivers and adaptive audio. The stem design allows for touch and swipe interactions, which can vary based on how the earbuds are positioned. These features depend on the interaction between the earbuds and your device settings. To improve comfort, adjusting the earbud placement or trying different ear tip sizes may help. We appreciate your feedback and value you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy Buds4 Pro are designed for immersive listening, featuring advanced drivers and adaptive audio. The stem design allows for touch and swipe interactions, which can vary based on how the earbuds are positioned. These features depend on the interaction between the earbuds and your device settings. To improve comfort, adjusting the earbud placement or trying different ear tip sizes may help. We appreciate your feedback and value you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Experience
on March 11, 2026
Posted by: MatchaInHeaven
[This review was collected as part of a promotion.] The Galaxy Buds3Pro are by far my favorite earbuds. The sound quality is amazing and they stay in my ears comfortably.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nikki
from Tulsa, Ok
Expertise:Beginner
Verified Purchase:Yes
I have never owned a good pair of headphones. These are so awesome. You can hear what is around you and hear your music/podcast. Its high quality!! I bought a pair for my husband a day after receiving mine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms JDobbs
Verified Purchase:Yes
Comfortable to wear and stylish to look at. Definitely recommend. Price was very reasonable and they rock
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound but tricky to get used too.
on March 10, 2026
Posted by: Banana
[This review was collected as part of a promotion.] The galaxy AI is something to get used to with buds but it works far easier than expected. Sound quality is great, new shape is as well and I expect the 4th version to be superior and provide excellent performance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Earbuds
on March 10, 2026
Posted by: Adachi98
[This review was collected as part of a promotion.] To keep it short and simple, I bought the Buds Pro on a whim after accidentally sending my old ones through the wash. And they are my favorite ear buds I've ever used. Every issue I (and a lot of reviewers) had with older versions of the Buds have literally been fixed and upgraded upon. Admittedly it took time to get used to fitting them, but now I use them every day all day.
The sound quality is awesome, noise canceling works flawless, fit comfy in your ear. I plan on using these ones until they die before buying the newer rendition
9.6/10
Value
5
Written by a customer while visiting Samsung US