Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Galaxy Buds
on March 19, 2026
Posted by: BMike26
[This review was collected as part of a promotion.] There are good things and some meh things about the Buds3 Pro.
Good:
Easy and convenient Bluetooth connection to my devices
Sleek design
Good battery life
Good sound quality
Galaxy AI is easy to use with them
Meh:
They fall out of my ears all the time, even with the adjusted ear piece
Theyre not as easy to control by touch as previous versions and when I do try to tap them they fall out
Value
3 out of 5
3
Response from Samsung USBy R&R, March 21, 2026
Good day BMike26,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to deliver exceptional sound quality and seamless connectivity with Galaxy devices. We encourage you to explore different tip sizes and control settings to find the fit and interaction style that best suits your routine. Thank you for being a valued member of the Samsung community.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The latest audio accessory offers a truly features
on March 19, 2026
Posted by: John1919
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro offer an exceptional audio experience that truly elevates listening. Their advanced noise cancellation effectively silences distractions, allowing for deep immersion in music or podcasts. The sound quality is remarkably clear and balanced, with rich bass and crisp highs. Furthermore, the comfortable and secure fit makes them ideal for extended wear, whether during workouts or daily commutes. For those seeking premium wireless audio, these earbuds are a highly recommended choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These sounds amazing.
on March 19, 2026
Posted by: Junebugsixx
[This review was collected as part of a promotion.] The comfort is amazing, they feel great and I can keep them in all day,and they are easy too use them with my phone Ai features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Left headphone isn't as loud as the right
on March 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI. Galaxy AI.....
For how expensive these are, my left, headphone should not be broken or not.As loud and as crisp sounding as my right... way to expensive
Value
3 out of 5
3
Response from Samsung USBy R&R, March 21, 2026
Hey there,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear, balanced sound and provide seamless connectivity across Galaxy devices. Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We also offer the option of adding extended coverage with Samsung Care+ for eligible devices, which provides additional protection and support. If you have questions about your left earbud or would like to explore your options, please reach out to our Samsung Support Team. Thank you for being a valued member of the Samsung community.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the ambient sound!
on March 18, 2026
Posted by: Hoodini
[This review was collected as part of a promotion.] The AI used in these ear buds is really smart! I used the live translator to help at work and it helped bridge the language barrier! Sound quality is awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A must have for noise canceling.
on March 18, 2026
Posted by: AlexPro
[This review was collected as part of a promotion.] The Samsung Earbuds 3 have been a game-changer for me as a pressure washer. The noise cancellation is absolutely fantastic—it completely blocks out the roaring engine and the high-pressure water noise. I can focus on my work and even enjoy music or podcasts without any distractions. If you’re in a loud work environment, these earbuds are a must-have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Small and comfortable
on March 18, 2026
Posted by: Android4ever
[This review was collected as part of a promotion.] These buds are small and comfortable in my ears. The sound quality is great and I like that you can set the lights to flash although I dislike having to have both in use in order for that feature to work. Haven't learned how to use the translation feature. AI is not an option that I am aware of with these buds.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ear buds I've ever had
on March 18, 2026
Posted by: SapphireRuth
[This review was collected as part of a promotion.] These earbuds are something different. They use galaxy AI so they have a lot advanced features that just any wireless ear buds wouldn't have. They stop playing when I take my earbuds out and I love that because sometimes somebody may catch you off guard so you don't really have time to pause your music and you just take the ear buds out.. something else that I absolutely love about them is the noise cancellation.. it's actually crazy how samsung managed to make it where it does really well at canceling outside noise while not making the ear buds sound like they're close to my eardrums.. it still feels light and airy while doing an amazing job at noise canceling sound outside of the earbuds.. The little sliding bar on the stems solved an issue I've have for a long time because I was dealing with having to manually turn it up with my other earbuds because the buttons were fixed to doing something else. 10/10 earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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