Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Best buds ive had
on March 23, 2026
Posted by: Thewalker
[This review was collected as part of a promotion.] So far(2 years later) these are the best earbuds ive ever had. You can talk to galaxy ai through them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on March 23, 2026
Posted by: JB1982
[This review was collected as part of a promotion.] I used to buds for a book on tape. For some fire training, they worked. Great sound qualities. Good adaptive is great.Overall.I will get some more if needed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight with great Noice Cancelling
on March 23, 2026
Posted by: Mnn2020
[This review was collected as part of a promotion.] Been using the Buds 3 pro for over a year now, and I must say it's a big improvement from the already good Buds 2 pro. I use it when exercising, commuting and work. The noice cancelling is great and you can really tell when I'm on the train.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound with impeccable bass
on March 23, 2026
Posted by: Kraken13
[This review was collected as part of a promotion.] Galaxy ai translation is an awesome feature, love the sound quality and bass that comes from these little earbuds, passthrough technology with active noise cancelation is a game changer when working in loud environments but needed to communicate with colleagues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's almost perfect just more bass and better ANC
on March 23, 2026
Posted by: Guayojky
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds 3 Pro and I honestly love them; the design and comfort are among the best Samsung has ever released. I’d say they are almost perfect, but as a demanding user, I feel there’s still room for improvement in two key areas: bass and Active Noise Cancellation (ANC).
While the sound is crisp, those of us who really want to feel that "thump" are still missing that extra depth in the low end. I know the Buds 4 Pro are already out, but my message to Samsung remains the same: don't be afraid to push the bass further and make the ANC even more airtight. These are incredible earbuds, but with a more solid bass response and total isolation from the outside world, they would be unbeatable. Nobody is going to complain about better sound and more silence!
While the sound is crisp, those of us who really want to feel that "thump" are still missing that extra depth in the low end. I know the Buds 4 Pro are already out, but my message to Samsung remains the same: don't be afraid to push the bass further and make the ANC even more airtight. These are incredible earbuds, but with a more solid bass response and total isolation from the outside world, they would be unbeatable. Nobody is going to complain about better sound and more silence!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound ever
on March 23, 2026
Posted by: Romerojrr1973
[This review was collected as part of a promotion.] I use this device daily for sport and in the bed time, is great for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on March 23, 2026
Posted by: Dragon73
[This review was collected as part of a promotion.] Love my buds 3 pro. Sound quality is great. Customization is awesome. They feel great to have In for long periods. Have used them on my PC and work flawless.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tyler
from Pittsburgh, Pa
Expertise:Expert
Verified Purchase:Yes
From day 1 there was a high pitch noise in my bud. I reached out for a replacement and I'm told they need to be "repaired." These are brand new buds. They should not need to be "repaired,"
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R, March 30, 2026
Hi Tyler,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality and reliability are essential parts of the listening experience. The Buds3 Pro are designed to deliver immersive audio, but if you're hearing a high-pitched noise, it could be caused by Active Noise Cancellation (ANC) being turned on or an obstruction to the speaker.
We have partnered with uBreakiFix, an authorized repair service with over 600 locations nationwide, so there's likely a facility near you. You can bring your Galaxy Buds there for inspection.
We appreciate your feedback and thank you for being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality and reliability are essential parts of the listening experience. The Buds3 Pro are designed to deliver immersive audio, but if you're hearing a high-pitched noise, it could be caused by Active Noise Cancellation (ANC) being turned on or an obstruction to the speaker.
We have partnered with uBreakiFix, an authorized repair service with over 600 locations nationwide, so there's likely a facility near you. You can bring your Galaxy Buds there for inspection.
We appreciate your feedback and thank you for being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US