Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,804 Reviews)
Open Ratings Snapshot
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,030
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great product to align with your other Samsung dev
on March 24, 2026
Posted by: TheAP3
[This review was collected as part of a promotion.] I use this along with my Samsung Galaxy phone for everything from work, gym and personal. It never slips out of position and the noise canceling is top tier. Lasts long for how much I use it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Junk
on March 24, 2026
Posted by: Blur
from Indiana
Expertise:Expert
Device only lasted about 3 months, a single drop on the floor instantly killed the left earbud. They were good while they lasted, but they are junk in terms of built quality.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, March 25, 2026
Hello Blur,
Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds are made to deliver immersive sound and a smooth listening experience all day long.
As you may know, Samsung products come with a 12-month warranty covering manufacturing defects in materials and workmanship. We also offer the option to add extra coverage with Samsung Care+ for eligible devices, which provides extended protection and additional support.
If you need additional help, please contact our Samsung Support Team. We are here to assist you. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds Ever
on March 24, 2026
Posted by: Bordumm
[This review was collected as part of a promotion.] Easy to use. Long lasting battery life. Great voice commands. Perfect for any occasion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good buds for long term use
on March 24, 2026
Posted by: krispykripps
[This review was collected as part of a promotion.] It is a good product and my daily driver. Clear during calls and easy switching between devices too.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High quality headphones
on March 23, 2026
Posted by: Suckafree730
[This review was collected as part of a promotion.] Just upgraded my headphones from bud 2 and these are great . I love the design of the case and the quality is very exceptional. Very comfortable with a luxury feel I think im going pro from now on . Top shelf quality headphones at a great price samsung is doing a great job on these .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and excellent product.
on March 23, 2026
Posted by: Dee478
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are super versatile, great for everything from watching movies to important work calls. Their advanced noise-canceling is a lifesaver, really making calls clear even when it's noisy around you. I always make phone calls, so it is a great use for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best andhave great sound.
on March 23, 2026
Posted by: Rahimi
[This review was collected as part of a promotion.] This device is great. It hase great sound which also have ai that make it much better. The best I have ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has many magnificent features
on March 23, 2026
Posted by: Samsungfan
[This review was collected as part of a promotion.] The galaxy 3 buds pro has incredible audio. I use it on a daily basis. The Galaxy AI ambient mode is really great especially when im going on my runs and there are many cars. It still lets me hear when I need to hear. When at home I use them to listen to audio stories because im not a good reader but I am able to listen well. The incredible features they have are really amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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