Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Galaxy Buds 3 Pro
on September 28, 2026
Posted by: GalaxyGamer
[This review was collected as part of a promotion.] Thus was actually what I was looking for in audio experience and the unique style. I'm gald i chose the Samsung Galaxy Buds Pro 3!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Earbuds review
on September 28, 2026
Posted by: Truckdriverman
[This review was collected as part of a promotion.] These are a really good earbud. They have a great sound and has a long lasting battery. I love the earbud app as well. Lost one while mowing my lawn and it helped me track it down. It was pretty cool. I really enjoy them and glad I bought them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch I've ever used!
on September 28, 2026
Posted by: SaberClass
[This review was collected as part of a promotion.] This watch has completely changed how I view my health and just overall has improved my efficiency and time management. Im so glad I chose this watch over some of the others out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Connection
on September 28, 2026
Posted by: ZeroSoulTaker
[This review was collected as part of a promotion.] I love the brand the earbuds design with its performance but the durability aint there yet and needs work on for sure i barley had mine for 2 months and its already going out.
Value
2
Response from Samsung USBy R&R Team, October 1, 2026
Hey ZeroSoulTaker, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We completely understand how frustrating it is when your device is not aligning to your expectations. We have provided links to a few articles to help you troubleshoot the connection of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not quite up to par
on September 28, 2026
Posted by: Denny12handle
[This review was collected as part of a promotion.] I have had these earbuds for close to a year now and I really really tried hard to love them. I have an android phone and was hoping to use all android products but the earbuds just fell short for their direct competitor. The noise cancelling wasn't very good, when mowing the lawn the competitor was better at drowning out the noise, they weren't the best with connecting immediately to my phone. I found myself waiting up to a minute to pair. Occasionally having to outright re-pair. The find my feature for these was very poor unfortunately. Never truly working unless it had been paired seconds ago and even then it wasn't very good at reliably pinging. Their direct competitor time and time again did better. I had been wanting to try the newer model of these but with how these performed I think I will stick with the competitor brand, unfortunate because the appearance and color of these blows away the competitor. But functionality is the most important aspect to me
Value
1
Response from Samsung USBy R&R Team, October 1, 2026
Hi Denny12handle, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know how frustrating it is when your device is not meeting your expectations. We have provided links to resources to help you troubleshoot the audio, connectivity, and additional capabilities of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 28, 2026
Posted by: Charmedone
[This review was collected as part of a promotion.] The noise canceling feature is my favorite. Great sound quality. Fits perfectly in my ears. Connects easily and automatically to all my devices. Durability is great and the battery life is long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound
on September 28, 2026
Posted by: Debbra
[This review was collected as part of a promotion.] The sound is good I have been using Samsung products for many years and only have had great results with their products
Debbra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch ever
on September 28, 2026
Posted by: Pohusler601
[This review was collected as part of a promotion.] I love my watch if I fall it cause the police within a few seconds this watch is actually a technical revolutionary device
Value
5
Written by a customer while visiting Samsung US