Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best in ear headphones
on April 9, 2026
Posted by: Galaxynerd
[This review was collected as part of a promotion.] Really good sound quality and bass! Best I've ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on April 9, 2026
Posted by: Rocky19627
[This review was collected as part of a promotion.] I can use it with Galaxy AI, its awesome, I use it while working, playing outside, its also water resistant, enjoying it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 8, 2026
Posted by: Samsungforever
[This review was collected as part of a promotion.] I use these buds for everything. Calls, streaming, exercise. They never fall out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on April 8, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] I make my life easier, comfortable to use answers calls. Rating health, taking pictures remotely. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very comfortable
on April 8, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] They work perfect, right size, and appearance. Love. The noise cancelation options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product was okay.
on April 8, 2026
Posted by: Samsung10
[This review was collected as part of a promotion.] The earbuds work fine and the features are great, but they were uncomfortable. The silicone part that goes into your ears come in many different sizes for your ears, which is great, but the head of the earbuds felt too big. They would hurt my ears after a period of time. A problem I had was that I wasn't able to track my earbuds when I lost it. It doesn't show a live location of where they are. It only lets you track where you last used it, or you have to have at least one earbud out of the case.
Value
3
Response from Samsung USBy R&R, April 9, 2026
Hello Samsung10,
Thank you for taking the time to share your thoughts on your Galaxy Buds3 Pro. Comfort is crucial when it comes to earbuds, especially during long listening sessions. It's fantastic to have good sound quality and features, but the fit also significantly impacts how comfortable they feel over time.
If you've misplaced your Galaxy Buds, you can easily locate them using SmartThings Find or Samsung Find. Both services allow you to pinpoint the location of your earbuds on a map, enable a ringing sound, and receive notifications when they've been found.
To find your Galaxy Buds, open the SmartThings app on your phone or visit the SmartThings Find website. In the app, navigate to the "Life" tab and tap "Find" to open SmartThings Find. Next, select your buds from the list at the bottom of the screen, and their location will be displayed on the map. You can also tap the menu icon (three horizontal lines) on the right side to choose from all of your devices.
From there, you can tap "Search nearby" to look for your buds or "Refresh" to reload their location. For additional options, tap "More," where you can find features like "Navigate," "Notify when left behind," and "Share this device’s location." You also have the option to turn on "Lost mode."
To learn more about how to locate your Galaxy Buds when they go missing, please refer to the linked article below. The Galaxy Buds lineup is designed to offer various choices, enabling users to find what works best for them on a daily basis. Thank you for being a valued Samsung customer.
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy Buds3 Pro. Comfort is crucial when it comes to earbuds, especially during long listening sessions. It's fantastic to have good sound quality and features, but the fit also significantly impacts how comfortable they feel over time.
If you've misplaced your Galaxy Buds, you can easily locate them using SmartThings Find or Samsung Find. Both services allow you to pinpoint the location of your earbuds on a map, enable a ringing sound, and receive notifications when they've been found.
To find your Galaxy Buds, open the SmartThings app on your phone or visit the SmartThings Find website. In the app, navigate to the "Life" tab and tap "Find" to open SmartThings Find. Next, select your buds from the list at the bottom of the screen, and their location will be displayed on the map. You can also tap the menu icon (three horizontal lines) on the right side to choose from all of your devices.
From there, you can tap "Search nearby" to look for your buds or "Refresh" to reload their location. For additional options, tap "More," where you can find features like "Navigate," "Notify when left behind," and "Share this device’s location." You also have the option to turn on "Lost mode."
To learn more about how to locate your Galaxy Buds when they go missing, please refer to the linked article below. The Galaxy Buds lineup is designed to offer various choices, enabling users to find what works best for them on a daily basis. Thank you for being a valued Samsung customer.
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
An Upgrade to previous models
on April 8, 2026
Posted by: Sm0k3yMcFuzz
[This review was collected as part of a promotion.] These buds deliver much better audio and have a better fit then the previous generations (minus the ones that come with wing tips).
Galaxy AI does great with audio optimization and noise control. They advertise the live language translation, although I have no had the opportunity to try it.
Battery life for the case and buds have been fantastic. With medium use you get about a week- 2 week between case charges (in my experience).
Overall, and great set of buds. The fit can always use some improvement, but otherwise there arnt any other complaints.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Some of the Best Sound Quality and Capabilities
on April 8, 2026
Posted by: IloveSpace
[This review was collected as part of a promotion.] These headphones are great. They have really good sound quality and battery life even. The noise canceling and ambient audio features work very well and come in handy very often throughout my day. Another thing that is very useful are the Galaxy AI features. When my hands are full and I want to skip a song or pause it to talk someone, just being able to say "Stop Music" is very useful. Other features like automatically turning on ambient mode when there are sirens or detecting if someone is talking to you are also useful, though I don't use them as often. They are very comfortable to wear, sometimes I have them in and forget they are they because of how seamless they fit in my ear. The extra bud tip sizes are very useful as the base ones didn't fit properly in my ears, so I swapped to the bigger ones and they fit perfectly! The case is also very convenient to carry, and both the case and buds are surprisingly durable as I have dropped them on maybe occasions and they suffered no noticeable damage. Another good feature is how you can find them through the app. Its great because I have lost them a few times and was able to find them quickly with their blinking lights and beeping it makes.
Value
5
Written by a customer while visiting Samsung US