Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,796 Reviews)
Open Ratings Snapshot
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great
on July 26, 2024
Posted by: David
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Good quality and easy to navigate just the fitting
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I decided to update from galaxy live buds
on July 26, 2024
Posted by: Gabriel
from California
Expertise:Intermediate
Verified Purchase:Yes
To start off, they're good. They fit great in the ear and have good sound with some bass. The hard part about these is getting used to the areas to touch for volume and skipping songs, but once you figure out how the touch works, it's easy.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These earbuds Rock!!!!
on July 26, 2024
Posted by: EdtheBudman
[This review was collected as part of a promotion.] I pre-ordered the Galaxy Buds 3 Pro great pre order deals. I like to use my buds for listening to music, making calls. The new voice features are awesome. The new design gets knocked for being look alikes to another famous pair of buds with stems bud samsungs tweaks make for a great new pair of buds that sound great. Great Active noise cancellation. The new siren feature works as advertised. All around the Galaxy AI has made my music sound better all without input from me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on July 26, 2024
Posted by: Alejandro
from Houston,TX
Expertise:Expert
Absolutely great sound and comfortability. Even over recent earbuds (ex. Galaxy Buds 2 Pro) it's a great upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best sounding earphones I've ever worn
on July 25, 2024
Posted by: AlphaCharlie
from Santaquin, UT
Expertise:Expert
I've worn a lot of headsets in my life from chreap to expensive and Galaxy Buds3 Pro sound better than all of them. The clarity is so good I can listen to pop/rock recorded in a decent studio and follow individual players (including vocals) without losing the ensemble sound. I can hear things like a kicked bass drum push air, reed vibration in low saxophones and much more., lips being open and closed by singers The noise reduction is excellent leaving me with a new experience with my large music catalog.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor QA makes
on July 25, 2024
Posted by: Andres
from Columbia Missouri
Expertise:Expert
Tips too flimsy, I have my Gear buds pro 2 tips and can tell the difference in quality, in the photos the thickness of the white tips (pro 2) is greater than the gray ones (pro3) , can't get a "perfect fit" when trying any of these new tips.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hi there Andres, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important being able to get the ideal fit of your device is to you every day. We have provided a link to an article to help you with the steps to change out the different size ear tips with ease. We have also included a link to the Samsung Support Team if you would like additional assistance or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Update, could be better
on July 25, 2024
Posted by: Noahfurg
[This review was collected as part of a promotion.] The sound quality is great, the design is sleek and they perform well. 2 places for improvement: I miss the actual touch/tap controls vice the tactile button. When running, it's easier to tap than clutch the bud in the exact place to switch tracks. Secondly, they are a little awkward to put back in the case. I have to spin them in a weird direction which typically makes me drop them or fall clumsily into the case, and not aligning to the slots they should fall in to.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good sound quality, but lousy finish.
on July 25, 2024
Posted by: Abrahamknight
[This review was collected as part of a promotion.] For me, the worst design Samsung has made, they look like Chinese headphones, but the sound quality is excellent, as well as their microphones, it also has the problem that the gummy breaks easily when removed, it has already happened to me, I still prefer the buds2 Pro
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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