Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Eddie S
Expertise:Expert
Verified Purchase:Yes
It really like my new Galaxy Buds 3 Pro. They have rich sound. They stay in my ears better than the Galaxy Buds 2 Pro. They are comfortable and don't cause ear fatigue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Skaufman
from Branchville, NJ
Expertise:Intermediate
Verified Purchase:Yes
Better sound and quality than I expected. Very happy with my Buds 3 pro's
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Jncarnage
from Ny
Expertise:Intermediate
Verified Purchase:Yes
Honestly I'm not really sold on the design. It's good to have change but this one wasn't it. The buds prior had a much better fit imo in my ears and it's more discreet.
These fit well but it just doesn't feel super snug compared to it's previous gen. I do love the light bar feature as it gives it a futuristic look and I'm just a sucker with anything that has that cyberpunk future look. In terms of audio quality, I don't know. It honestly sounds the same. I know alot of people said it's a night and day difference but I don't see it. What I will say is that the ambient noise and noise canceling is much better than the pro 2. Of course with any product from launch there are sometimes minor defects that come with being an early adaptor and I feel like I've become a victim. Not only has Samsung recalled the buds because of failing rubber tips, I've noticed that my left ear bud light bar is slightly less bright compared to the right. Doing a quick Google search reveals I'm not the only one. Also my right ear bud would sometimes make a pop sound randomly. It's hard to confirm if it's bass related or treble. I've disabled ambient sound mode just to rule out different things but so far the experience has been mid. So In the end, I personally would just stick with the buds pro 2 if you have no issues with them.
These fit well but it just doesn't feel super snug compared to it's previous gen. I do love the light bar feature as it gives it a futuristic look and I'm just a sucker with anything that has that cyberpunk future look. In terms of audio quality, I don't know. It honestly sounds the same. I know alot of people said it's a night and day difference but I don't see it. What I will say is that the ambient noise and noise canceling is much better than the pro 2. Of course with any product from launch there are sometimes minor defects that come with being an early adaptor and I feel like I've become a victim. Not only has Samsung recalled the buds because of failing rubber tips, I've noticed that my left ear bud light bar is slightly less bright compared to the right. Doing a quick Google search reveals I'm not the only one. Also my right ear bud would sometimes make a pop sound randomly. It's hard to confirm if it's bass related or treble. I've disabled ambient sound mode just to rule out different things but so far the experience has been mid. So In the end, I personally would just stick with the buds pro 2 if you have no issues with them.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, July 29, 2024
Hi there Jncarnage, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and wanting to have the best experience possible. We would love to help you with the features that are not meeting your expectations or functioning as intended. With regards to the additional ear tips we have provided a link to an article to help you with the removal and installation of the differing sizes if you are wanting to adjust the fit. We have provided a link to the full device manual to help you with the LED feature settings. Lastly we have provided a link to an article to help you troubleshoot the audio with the pop you mention. Lastly, we have provided a link to the Samsung Support Team if these experiences continue or you have any additional questions or frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: PRooney
from NY
Expertise:Intermediate
Verified Purchase:Yes
Battery life is horrible compared to buds pro2. Squeeling high pitch noise when inserting into ears.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there PRooney, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the audio matter and battery of your earbuds and help you have the best experience possible with your earbuds. We have shared links to two articles to help you at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance and review all potential options available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ahmed
from Skokie, IL
Expertise:Expert
Verified Purchase:Yes
Probably the best buds I ever had. Great audio calling quality. Best part of the Buds 3 pro is that I can spint in them and do other workouts. Only downside is there's no multipoint connection with other non samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DrWiL
from Georgia USA
Expertise:Expert
Verified Purchase:Yes
Amazing base and clarity. Great noise reduction. Very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: The352
Verified Purchase:Yes
Great sound and fit in my ears better than the Buds 2 Pro
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
The new buds sound pretty amazing. I run heavy equipment and the noise canceling feature works perfectly.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US