Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Eric
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Good but not great. The touch controls needs some work and the sound sometimes is not the quality of their past. Been a faithful Samsung customer since the beginning but this looks like a copy of a similar product from a different company.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hello Eric, we are grateful to you for taking time out of your day to provide your feedback on your new Samsung Galaxy Buds3 Pro. We would love nothing more than to help you align the settings of your new earbuds to your preferences and have the best experience possible with your chosen device. We have provided a link to the full device manual to help with all the capabilities of your earbuds and the best way to adjust the settings and features. We have also shared a link to the Samsung Support Team for additional assistance or you experience anything out of the ordinary with your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: ppllove09
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
I like the new design and sound quality. However, I wish there was some form of touch control for skipping tracks. That was a bit better with the buds 2 pro because when wearing earrings, it makes it hard to double click the small stem. Also, for the Voice detect feature, it would be nice to have a sensitivity level in the event one might be reading something or singing along to the music.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Michele Y
from Medina, OH
Expertise:Expert
Verified Purchase:Yes
Much better than previous bud pros. The sound is great. Love the stems. It is so much easier to control the buds.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brian
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I have had these buds for a almost a week now and have tried using them for numerous activities. While cutting the yard the noise cancelation feature works great. During calls, both personal and for work meetings I can hear and be heard without the distraction of any background noise. I have walked around while wearing them and they are pretty comfortable. You just need the right tips in to hold the buds into place.
The AI translation function is the beginning of something great. I don't ever plan on calling a foreign speaking person over the phone to talk to them. Also, I tried watching a commercial and part of a movie in a foreign language. Both you have to record the language and then play it back. So it's hard to keep up. Basically this is for having a one on one conversation. You can't listen to multiple people at one time. I like the idea and I'm sure the advancements will come.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: MadMonk
Expertise:Intermediate
Verified Purchase:Yes
Great quality. Great sound. No issues. Great call quality.
Written by a customer while visiting Samsung US
Posted by: Darren9735
from Joliet il
Expertise:Intermediate
Verified Purchase:Yes
They sound great clear but low even when they are turned all the way up but great for both music and talking comfortable in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TLLL
from Providence, RI
Expertise:Expert
Verified Purchase:Yes
I love the quality of the sound, and they are very stable in my ear, its amazing. However, I did experience and issue when changing the eartips, they are very sensitive and easy torn. Other than that, great product!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
I am rating these a 4 due to the fit, maybe it is just my ear but the fit does not allow me to experience the full Bass experience from the separate driver. Long time Samsung Bud user.
Written by a customer while visiting Samsung US