Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Guerilla_rev
from Orlando
Expertise:Expert
Verified Purchase:Yes
These are the worst earbuds I've ever used for running. Forcing the pinch barely works, and when it does, your rubbing movement will absolutely pull these out of your ears. The sensors for the actions work about as often as a home printer and they feel extremely cheap. I don't know what else to say except this is the worst iteration of this product, having owned then all, and I'll never buy another pair.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Guerilla_rev, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day for a range of activities. We understand that the new pinch feature can take some getting used to after using the previous version touch settings. We have provided a link to the full device manual to help you with all of the features and capabilities of your device, and the Samsung Support Team. These experts can work with you through chat to align your device to your needs, and ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Sam Sang
from Indianapolis, Indiana
Expertise:Intermediate
Verified Purchase:Yes
Wayyy more comfortable and stable than previous designs. The pinch gestures took some time to get used to, but now I like it and accidentally touches are virtually nonexistent now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mcar2000
from Oceanside, CA
Expertise:Intermediate
Verified Purchase:Yes
I like the ambient and noise cancelling modes. Good sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ethan V
from Denton, TX
Expertise:Intermediate
Verified Purchase:Yes
Awesome airpods..... I mean earbuds. The base is good and the battery life is even better. The only downside for me is that my ears haven't adjusted from the buds pro 2 to these ones yet so they don't fit in my ears very well. But other than that they work great. I haven't had much time to use the active noise cancelling but I think I can get back to this to tell moreater
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg
Verified Purchase:Yes
Love em way better upgrade from buds 2 pro and the fast charging is great!!
Written by a customer while visiting Samsung US
Posted by: Neil
from Anaheim CA
Expertise:Expert
Verified Purchase:Yes
Pros compared to airpods pro: slightly better sounding music on the Samsung and you get volume controls.
Cons: during running, slightly more wind noise, even in ANC mode and in transparency mode getting more high frequency noise passed through like white noise.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: 638man
Verified Purchase:Yes
The small rubber earbud broke apart when trying the different sizes on. Otherwise they sound just like bud pro 2. Pro 2 had better seal.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi 638man, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the secure fit of your earbuds is to you for your usage and enjoyment every day. We have shared two links to articles to help with the steps to change the ear tips and how to wear this redesigned earbuds for the secure fit and comfortable wear. We have also provided a link to the Samsung Support Team and full device manual to help you further enhance your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mark in Sandia Park
from Sandia Park, NM
Expertise:Intermediate
Verified Purchase:Yes
The sound is better than I ever expected. I now am using these bud with all my Samsung products. So easy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US