Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Lenny
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality and and fit. I appreciate the gestures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: YGim
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Poor built quality.. brightness is different for each buds and has different level when it's in the case.
Also ANC isn't great when you are in the train as it doesn't filter low frequency sound..
Also ANC isn't great when you are in the train as it doesn't filter low frequency sound..
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there YGim, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are always happy to assist our customers troubleshoot any aspect of their device that is not meeting your expectations. We have provided a link to an article to help you with the audio quality specifically. We also have provided a link to the full device manual and the Samsung Support Team. These resources to offer additional assistance with any aspect of your device that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tre H
from Detroit
Expertise:Expert
Verified Purchase:Yes
They do not fit in the ears correctly at all. Many many errors with phone connectivity. I think this was a mistake
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Tre H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the fit of your earbuds for security and comfort. We recommend trying the additional eartips included with your device to help with the security of the fit. We have also provided a link to an article to help you with these redesigned earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We also have provided a link to an article to help with the Bluetooth connection of your earbuds. Lastly, we have provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Larryzplace
from Northwest Burbs of Chicago
Expertise:Intermediate
Verified Purchase:Yes
First set of ear buds I have owned... Just getting used to them...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bharath
from South carolina
Expertise:Expert
Verified Purchase:Yes
These are my first samsung buds and I never switching to other brands again.
The sound quality and the noise cancellation are dope. Simply loved it.
Love to try all samsung products.
The sound quality and the noise cancellation are dope. Simply loved it.
Love to try all samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds, easy to set up and they look nice
on July 26, 2024
Posted by: David
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
When I first saw them, I thought they would be uncomfortable, but they fit perfectly, they were easy to set up, and I was able to customize the equalizer for my personalized sound. I probably need to spend more time with the instructions, because I haven't figured out how to use the sides to change volume, skip songs, etc, but that is because I just put them in my ear and started running with them.
Nice product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TerrellMK8
Expertise:Expert
Verified Purchase:Yes
Phenomenal ear buds!
Love the design, and features. Sound is amazing and noise cancelation features work as they should.
Love the design, and features. Sound is amazing and noise cancelation features work as they should.
The case and clip case go great together.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Buds3pro owner
from South Dakota
Expertise:Expert
Verified Purchase:Yes
These are fantastic so far. Sound great. Noise canceling is superb. All the fantastic features work great so far with my Galaxy S23 Ultra. Keep up the great work Samsung. You have me as a customer for life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US