Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,796 Reviews)
Open Ratings Snapshot
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
MUST BUY ITEM!
on July 26, 2024
Posted by: Marlito De Assis
Verified Purchase:Yes
Though the ear tip was defective. I did get to experience the sound, making calls, ANC, etc. Definitely a must buy!
I'm having my current ones replaced and look forward to using them again!
Definitely a major upgrade from the last Earbuds 2 pro.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty awesome!
on July 26, 2024
Posted by: XPI Sigma Art
from Orlando fl
Expertise:Expert
Verified Purchase:Yes
The sound is absolutely spectacular. Love them. The microphone isn't perfect, but an improvement over the Buds2 Pro. My biggest gripe currently is the lack of listening mode for the live transcribe/translation for my s24 Ultra! Come on Samsung, I know this is something that can easily be enabled for my phone! :)
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Notable Upgrade!
on July 26, 2024
Posted by: Guardians of the Galaxy
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Improved design and functionality. Great battery life and processing power. Highly recommend for Galaxy and Android users.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best ear buds ever
on July 26, 2024
Posted by: Greg y
Verified Purchase:Yes
Great fit and sound.the blade lights are a cool effect. And the find my ear buds works great. I’m happy I took a chance on these.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great earbuds with minor flaws
on July 26, 2024
Posted by: Samsung user
Verified Purchase:Yes
Great sounding earbuds. I wish that the active noise canceling was more effective and that they did not have stems.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's okay.
on July 26, 2024
Posted by: Son25
from CA
Expertise:Beginner
Verified Purchase:Yes
Great looks and feel on my ear. Great sounds. The onlt downfall is the static sounds when it is on with adaptive ambient mode. I had to return it.
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Son25, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the audio quality of your device is to you. We are happy to hear you were overall pleased with the fit and audio quality and of your device. We hope you have found earbuds that meet and align to all of your preferences. We have provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could use some software / firmware tweaks
on July 26, 2024
Posted by: ARTS2
Verified Purchase:Yes
I was excited at first and then after having them for a few days I have noticed the noise canceling is not nearly as good as the buds pro2. There are several software errors that can cause loud popping noises when in use from both noise canceling and ambient sound. Hopefully it can be fixed in software.
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there ARTS2, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how important an uninterrupted listening experience is to you every day. We have provided a link to the Samsung Support Team to answer any questions and help you troubleshoot the audio popping you mention. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sound cancellation & adaptive sound are very good
on July 26, 2024
Posted by: fCisco
from Washington DC
Expertise:Intermediate
Verified Purchase:Yes
my experience about de new Bunds3 is awesome, but I considerer that the touch area should have been better than the previous version because it's difficult for me to try to find it on the elongated part of the earphone instead of the central area of it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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