Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Christian
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The fit to my ears is better than I thought. You can definitely tell the difference in sound quality compared to my galaxy buds2 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Wellington, CO
Expertise:Intermediate
Verified Purchase:Yes
Buds3 Pro are better than Buds2 Pro. Better fit, better ANC, better ambient, and better wearable settings. Pick them up RIGHT NOW!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Virginia, USA
Expertise:Expert
Verified Purchase:Yes
They fit perfectly, it doesn't bother you, nor does it feel like you have headphones on, and the audio is perfect, and also the noise cancellation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Communication needs improvement. Also you should provide memory foam eartips for the quality of their sealing in sound. I will not be able to use these earbuds at all because they don't fit properly.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Raider Rob, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fit of your device is and the ideal seal for the ANC feature. We have shared links to articles to help with the optimal placement for a secure and comfortable fit, and to an article about swapping the included ear tips to help with the fit to your specific size ears. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or continue to experience this frustration with your fit. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from SALT LAKE
Expertise:Expert
Verified Purchase:Yes
Great quality and good fitSubject: Feedback on Purchase
Dear [Company],
I recently purchased a pair of earbuds and wanted to share my satisfaction with my experience. I have found the quality of the earbuds to be exceptional. The fit is comfortable and secure in my ears. The audio is crisp and clear, making listening to music a pleasure. The price was also very reasonable for the high quality of the product. I am extremely happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Will
from PA
Expertise:Expert
Verified Purchase:Yes
These ear buds are sound excellent I am glad I pre order and traded my buds pro 2 and got discount
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dennis
from Kansas City, MO
Expertise:Intermediate
Verified Purchase:Yes
I am not to sure about the call quality, but I am willing to keep them and see how it goes.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Rimon Gharabawy
Expertise:Expert
Verified Purchase:Yes
The sound is better than the Buds Pro 2, but ANC is not that good as the Buds Pro 2
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US