Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Ckayc24
from Boyd, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the feel, sound, and looks. So far less ear pain/fatigue as from the Buds2 Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gabriel
Expertise:Intermediate
Verified Purchase:Yes
Eartips ripped off when trying to change tips, now I can't remove it. Noise reduction not as good pro 2s
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Gabriel, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not functioning as intended or expected. We have shared a link to help you with the process to change the ear tips on your device. We have also shared a link to an article to help you with the ANC feature. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or experience any further frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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Written by a customer while visiting Samsung US
Customer Rating
5
Sony to Samsung
on July 26, 2024
Posted by: Bryson6321
[This review was collected as part of a promotion.] I had the new sony earbuds, but being a part of the samsung ecosystem I had to try the new galexy buds pro 3. Was sold right out of the box ANC was so much better sound quality better connection to phone was instant. Which the sony I need to go to Bluetooth to make shure they connected. Just over all better earbuds definitely worth the upgrade. Also I have always struggled with buds fitting but the stem seems to keep them in. So these don't fall out like my sonys
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and sound
on July 26, 2024
Posted by: TMan
Expertise:Intermediate
Amazing sound quality and awesome fit highly recommend
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Srichter
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Great software. Integrates beautifully with my s24 ultra. Adaptive noise cancelling is wonderful. Volume is great. Much louder than my original galaxy buds and great sound all around. Huge upgrate. Easy 5 star
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Albsilk1
from Miami, FL.
Expertise:Expert
Verified Purchase:Yes
The sound has improved greatly however my only complaint is the hissing sound when in noise canceling mode. I have used the studio Beats 3 and the Beats buds and both have noice canceling and I never once heard a noticable hissing sound. I clearly hear a hissing sound on the Buds 3pro. Im hoping Samsung has an update to fix this.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dee B
Expertise:Intermediate
Verified Purchase:Yes
One of the best earbuds on the market. Sound quality, battery, features, and best call quality I've experienced even comparing air pods
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rla0
from Indiana
Expertise:Expert
Verified Purchase:Yes
These are a improvement in sound over the Buds2 Pro but only while sitting stil. I ride my bicycle around 20 miles a day with my ear buds in, the wind noise with ANC on is terrible. The Bud2 Pro were the best at this. Why Samsung went downhill on this is mystifying. In addition, the voice controls are nice but again while riding my bike (wind) they do not work.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US