Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Victor
from Denver, Co
Expertise:Intermediate
Verified Purchase:Yes
The audio is amazing with the dynamic setting. Didn't feel loose and didn't move much in my ears
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the price. Needs more product testing
on July 26, 2024
Posted by: Mark
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
The earbuds fit a very narrow range of ears. All of the other Samsung buds have fit my ears fairly well these ones fall out Even with the largest tips. The voice detection constantly cuts out whatever you're listening to even if no one is talking just repeatedly does it for no reason.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Hi Mark, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the placement of your earbuds, and we recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have questions or continue to experience this frustration with the fit. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Pastor Corey
from Nebraska
Expertise:Expert
Verified Purchase:Yes
Received the earbuds 5 days EARLY, and they are exceptional - no issues w/the tips tearing as some have reported - but will eagerly anticipate ordering more tips anyway!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Derek
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I traded in my buds2pro and don't regret it one bit. Audio quality (eq is great!!) And AMC are both improved. I personally prefer the blade style and they fit better in my ears. AI enhancements are nice but not the main draw here, there is definitely a sound improvement making the upgrade worthwhile with trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Francisco
from El Paso, Tx
Expertise:Expert
Verified Purchase:Yes
Low quality design, impossible to connect via Bluetooth to other Samsung devices.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Hi Francisco, we appreciate your feedback on your new Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the connection of your earbuds to any Bluetooth enabled device. We have provided a link to an article to help you with the connection. We have also provided a link to the Samsung SUpport Team if you continue to experience difficulty with your connection. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Scrapsworld
from Ponte Vedra, FL
Expertise:Intermediate
Verified Purchase:Yes
Great pair of buds. I've tried so many and also have the galaxy buds2 pro. These are so much better. Great, snug fit. Excellent sound and features.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Flyer19
from Levittown, pa
Expertise:Intermediate
Verified Purchase:Yes
Fit is excellent, sound is very very good, changing ear pads is very hard to do, fit is comfortable. overall sound and ease of use and fit is excellent. I like this design better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DBHxxt
from SE USA
Expertise:Intermediate
Verified Purchase:Yes
The Buds3 Pro feels much more comfortable and secure in my ears compared to the Buds2 Pro I already had. I'm happy to trade in my Buds2.
I would recommend this to a friend!
Features
4
Performance
4
Value
2
Written by a customer while visiting Samsung US