Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,796 Reviews)
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: John
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is good, but one of the earbuds has an LED that doesn't light up properly. The same earbud doesn't always flash its LED when I open the case like the other one does. Also, those soft earbud tips are really hard to get off.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hey John, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We understand how iportant the full functionality of your device is to you every day. We have provided a link to the Samsung Support Team to assist you and ensure your device is operating as intended. We have also provided a link to a video to help you with the changing of your ear tips to ensure you have the best fit possible. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New look and better call
on July 26, 2024
Posted by: Dc7711
[This review was collected as part of a promotion.] The new look is fantastic and when i am in call i have no issue the other party hearing noisy, now they hear only me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wasn't Expecting This.
on July 26, 2024
Posted by: UltraRay
[This review was collected as part of a promotion.] The sound quality of the new design is surprisingly impressive. Additionally, the new features and improved microphone quality are notable enhancements. Galaxy AI brings out the best of these earphones. The Real Time translation commercials on TV are exactly like how it is in real life. Simply easy translations in your ears. This is the future.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kcraviv
from Kansas City, MO
Expertise:Intermediate
Verified Purchase:Yes
These are the best bud I have ever had. The sound is great and has amazing bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tony
from Indianapolis
Verified Purchase:Yes
Issue with removing ear tip. Ripped ear tip trying to change out to a different size
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Evan
from Las Vegas, NV
Expertise:Expert
Verified Purchase:Yes
Great performance, amazing sounds, super comfortable fit. I do wish they used a higher quality metal though. The pinch to play/pause could also be smoother - currently its a bit too clicky. I do prefer the tapping to play/pause from the Buds2 Pro. Other than that, I'm amazed at how much better the noise cancellation is and music quality is definitely improved.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Torrence
from Elizabeth City, NC
Expertise:Expert
Verified Purchase:Yes
The sound quality on these buds are on another level. The anc is also top notch!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean Nagapen
from New York
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Buds3 is a major improvement from past designs, offering excellent sound quality while keep you engaged at all time using its features. It is an absolute killer to other competing brands, and even boasts style and immense technological benifits.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US