Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Just Loving the new Buds 3 Pro
on July 26, 2024
Posted by: Pete G
from New Caney, Texas
Expertise:Intermediate
Verified Purchase:Yes
Love the new Samsung Galaxy Buds 3 Pro, the new design looks amazing and they sound great.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great value Great upgrade and great ambient sound
on July 26, 2024
Posted by: Baddtoyz
from California
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the pro #2 love the fit also charging case is awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Design and Quality
on July 26, 2024
Posted by: Donald
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Honestly I would have tried these in the past because like my headphones a bit more undetectable, but the sound and quality after a week seem to be there
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound, controls could be better.
on July 26, 2024
Posted by: Delegate725
Verified Purchase:Yes
Really like the sound, controls on blades are too easy to trigger in reseating bud in ear.
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Delegate725, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important an uninterrupted listening experience is to you every day. We would be happy to help you with the fit to help ensure you don't have unnecessary adjustments needing to be made. We have provided a link to an article about optimal placement of the earbuds as well as a video to change the ear tips if you need a different size. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Meh
on July 26, 2024
Posted by: Jillykt
from ATL
Expertise:Intermediate
Verified Purchase:Yes
The latest and the greatest are really just kind of so-so. The sound is ok but nothing better than any other brand. The pinch control is awkward if you have nails. And WHY don't they allow simultaneous connection to two devices?!? Really disappointed.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hey Jillykt, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any features or aspects of your device that are not meeting your expectations. The new pinch feature can take some time getting used to if you have been accustomed to the tap feature from previous Galaxy Buds. We have provided a linkto the full device manual and the Samsung Support Team. The manual can assist you with the features available and help you adjust the settings to align to your preferences. The Samsung Support Team can offer additional assistance if any aspect of your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, could be better
on July 26, 2024
Posted by: RockyRob
from Cheboygan, MI
Expertise:Intermediate
Verified Purchase:Yes
First off, they sound great. I did have trouble removing the tips to change to a larger size. I don't think the ANC is as good as the previous ones. The sound is better though. The tips fold inside out when I remove them and I wonder how long they will last.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on July 26, 2024
Posted by: Chachi
from New Hampshire
Expertise:Expert
Verified Purchase:Yes
Really good sounds, the design is comfortable to wear on my ear.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Buds!
on July 26, 2024
Posted by: Charlie
Verified Purchase:Yes
I love these buds. Good fit (even while moving around a bit). Sounds great! But there are small features I find myself using a lot like saying "play music" or "next song" works pretty well, and I don't need to pull out my phone!
Written by a customer while visiting Samsung US
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