Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Is Samsung is becoming The EA games of ear buds?
on July 27, 2024
Posted by: Steve W
from Chicago, illinois
Expertise:Intermediate
Verified Purchase:Yes
Let me preface thisbbynsaying, im a big samsung supporter but i Feel like these buds came out before they were truly tested. The call quality was terrible and gave a "click" noise that made it hard to hear any incoming calls. Caller on the other end wouldnt be able to hear clear voices and was unable to have a conversation. Would also cause a "feedback" noise when ever you would touch them or adjust them while in your ear. Had to return. I do not recommend untill they fix their quality issues.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Steve W, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day. We hope you have found a pair of earbuds that best align to your needs and preferences. We have provided a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Izo Avdic
Verified Purchase:Yes
I always had samsung phones and accessories. However previous generation of buds have great sound quality bit struggled with voice during phone conversation. Buds3 Pro fixed that part as well. Battery life is overstated. I wear them all the time and after 7-8 hours I get notification to charge. Overall very good product
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Gibb
Verified Purchase:Yes
Awesome set of earbuds. Would highly recommend to anyone looking for set of great headphones
Written by a customer while visiting Samsung US
Posted by: Mauiwowiiezone
from Tipton michigan
Expertise:Intermediate
Verified Purchase:Yes
I really like them, I haven't had any problems so far. The new features are awesome and they sound good after setting up the eq.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
Great product. I had the bud2 pro and it was worth the up grade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Seth J
from Falls Church, VA
Expertise:Intermediate
Verified Purchase:Yes
I like the new form factor, improved ANC, and more robust equalizer. I can really hear the difference!
However, I feel like removing tap control and replacing it with stem clicking/sliding wasn't a step in the right direction. I am yet to change a volume without inadvertently clicking and stopping the music
Also, lcd lights are near impossible to activate without putting down the case. I can't seem to be able to hold and click both stems while also holding an open case in my hands.
Final gripe. Apparently, charging contacts on the buds are the entire bottom surface of the stem that is not colored. Unlike the recessed contacts on previous models. If your hands aren't clean and you touch the bottom leaving a smudge, that bud won't charge. I thought one of my buds had a defective battery until I noticed a little crusty stuff. It's really annoying to open a case and discover one bud at 15% and the other at 100%. I wish I would get a notification that there's a problem.
However, I feel like removing tap control and replacing it with stem clicking/sliding wasn't a step in the right direction. I am yet to change a volume without inadvertently clicking and stopping the music
Also, lcd lights are near impossible to activate without putting down the case. I can't seem to be able to hold and click both stems while also holding an open case in my hands.
Final gripe. Apparently, charging contacts on the buds are the entire bottom surface of the stem that is not colored. Unlike the recessed contacts on previous models. If your hands aren't clean and you touch the bottom leaving a smudge, that bud won't charge. I thought one of my buds had a defective battery until I noticed a little crusty stuff. It's really annoying to open a case and discover one bud at 15% and the other at 100%. I wish I would get a notification that there's a problem.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Tri_J
from Blakeslee, Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Galaxy Buds Pro3 do not disappoint, the fit, comfort is much better and Sound & Tone is incredible. I wish that true multi-point was on board, AI is functional but needs a little more work to be used consistently. You can’t go wrong buying these buds, once ear tips have been sorted out a No brainer.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jacob
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Great sound and fit, had problems with the buds pro staying in with activity, this new design solves that.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US