Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: John
Expertise:Expert
Verified Purchase:Yes
Sound is great. Fit is good. But unfortunately several rubber ear buds ripped when removing them the way samsung instructed. Very disappointing considering samsung is supposed to be a premium brand and charges a premium price.
Response from Samsung USBy Social Commerce, July 31, 2024
Hello John, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality and fit of your earbuds. We have provided a link to the Samsung Support Team if you would like to discuss the matter of the eartips included with your device further. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Kent
from Vermont
Expertise:Intermediate
Verified Purchase:Yes
I miss the feel of the my old Samsung buds 2 but the sound on these are top notch and they are comfortable. The only real issue is that the "pinch" controls are strange to use
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Elphoche
from Vidalia, GA
Expertise:Intermediate
Verified Purchase:Yes
My greatest concern was how well it would fit and if it would wobble when I am the gym. It passed that test. I love the clarity and immersive sound, which is very comparable to what I get from my Sony headphone. Although the ANC is not on the same level as that of the headphone which clamps over the ear, I will still buy this if I have to because I was very impressed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shawn
Expertise:Intermediate
Verified Purchase:Yes
The sound of the controls are much better and expected and definitely step up from the Buds Pro 2.
I would recommend this to a friend!
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Philly
Verified Purchase:Yes
Best buds I have had and I have had all from the start I'm a true samsung owner
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Ca
Expertise:Expert
Verified Purchase:Yes
I appreciate the quality that Samsung provides in their products. However, I believe that the design could have been improved. It does not feel like the typical Samsung earbuds that I have used in the past.
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Hank
from CA, US
Expertise:Expert
Verified Purchase:Yes
The best of ear buds I prefer them over Pro2 . The Pro3 are best and better than Airpods 2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Boston
Verified Purchase:Yes
After eagerly awaiting the release of these earbuds, when I finally received them I was highly disappointed and returned them. I opened the box for the buds and attempted to change to a different size ear tip which caused the rubber to rip off. Known manufacturing issue for all of the new Pros that came out and it just shows the lack of testing that went into to this equipment. Really sad.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Brian, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the optimal and ideal fit of your earbuds are to your usage and enjoyment. We have provided a link to a video to help you with the steps to change out the eartips to the ones that best fit your ears. We have also provided a link to the Samsung Support Team to offer additional assistance or if you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US