Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Devi San Martin
Verified Purchase:Yes
This is another amazing Samsung achievement! I'm a musician, but I didn't use the buds pro to listen music, but these are great. It's a clear sound, great bass.
I found the perfect fit for my sensitive ears. I usually do phone calls that can las 2 hours, with the previous buds pro my ears were soar after two hours, but with the pro 3, that doesn't happens.I
On the previous pro, I had to ve sure that touch was blocked if not, when trying to accommodate them, I would accidentally hang up the call. The shape, where controls are, make that problem gone.
One think against them: do not use the highest volume fir a call, the begin distortion and the microphone doesn't capture my voice well and people complain so limit the volume to half when in a phone call.
The noise reduction, adaptive environment, etc. work really great, but you need to setup the right size when you setup for first time following the setup assistant.
The extra protective case helps me with the carabiner hook to keep it hanging outside my bag really and easy to find, because the previous one would olay games with me hiding themselves in a hide corner at the end of my bag.
The best earbuds Samsung has made!
I found the perfect fit for my sensitive ears. I usually do phone calls that can las 2 hours, with the previous buds pro my ears were soar after two hours, but with the pro 3, that doesn't happens.I
On the previous pro, I had to ve sure that touch was blocked if not, when trying to accommodate them, I would accidentally hang up the call. The shape, where controls are, make that problem gone.
One think against them: do not use the highest volume fir a call, the begin distortion and the microphone doesn't capture my voice well and people complain so limit the volume to half when in a phone call.
The noise reduction, adaptive environment, etc. work really great, but you need to setup the right size when you setup for first time following the setup assistant.
The extra protective case helps me with the carabiner hook to keep it hanging outside my bag really and easy to find, because the previous one would olay games with me hiding themselves in a hide corner at the end of my bag.
The best earbuds Samsung has made!
Written by a customer while visiting Samsung US
Posted by: Avaccoo
from Northern, Virginia
Expertise:Expert
Verified Purchase:Yes
Love the easy connection between devices! Sleek new design and volume controls are awesome too!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Audio Runner
Expertise:Intermediate
Verified Purchase:Yes
Good aesthetics, but sadly that's where the positives end. In ear fit is mediocre at best, and I experienced the same issue as many others regarding tips tearing when trying to find a better fit. The pinch controls are often awkward and sometimes unresponsive, giving more opportunities for the buds the fall out as I try to navigate controls. Do not register as being in my ear, which turns off noise cancelling settings in the app.
Overall, these buds are completely unusable for me and will be my last try with Samsung for the foreseeable future.
Overall, these buds are completely unusable for me and will be my last try with Samsung for the foreseeable future.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hey Audio Runner, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you were happy with the overall appearance of the redesigned earbuds. We have shared a link below to a video to help you with the changing of the eartips for a secure fit. We have also provided a link to the full device manual to assist you with the settings, and help you align them to your preferences. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jesus
from Indiana
Verified Purchase:Yes
They sounds great, last very long, and have great features but i am not the biggest fan of the stem design of the buds.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Jessica
Verified Purchase:Yes
These buds are amazing! The sound on them for streaming movies and music sounds like you are in a theater.
Written by a customer while visiting Samsung US
Posted by: jmonteiro829
Verified Purchase:Yes
Sound great and fit well except I have ripped 2 of the tips and can no longer use the small or medium sizes. I am currently running small in the right ear and medium in the left.
Written by a customer while visiting Samsung US
Posted by: Kevin
from Miami, FL
Expertise:Expert
Verified Purchase:Yes
This amazing product is a 10 when you use it with android, I didn't probe it with another phone than my S22 but with mine works perfectly. The only problem is that the compatibility with windows is not good enough yet. I hope that the next version does. That's why I give it 4 and no 5. Just Multiplatform compatibility and switching.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Renee
from New York
Expertise:Beginner
Verified Purchase:Yes
Not exactly what I was expecting. Overall great sound. They look stylish. I'm a big fan of the stems. For my first pair of noise cancelling earbuds, they blew me away. Even with that, the adaptive sound needs some work. I work in a garage around buses and by no means use them for ear protection, but when air releases from a pressure valve it creates intense LOUD feedback through the earbuds, which then proceed to adapt to get quieter. This is a frequent and normal process for public transit buses, so I could only imagine walking past one on the street or while at a bus stop peacefully listening to music trying to block out the cityscape when bam, intense haptic feedback. The medium sized tips did break off. The silicone detached from the base as I attempted to pull it off per the instructional video. The small sized tips fit well so I won't be trying again. The buds are bigger than I am used to, I feel the need to constantly adjust them because they slowly slip out of place, breaking the seal, but they haven't fallen out yet. I'll have to buy 3rd party ear tips which is a little disappointing. One last thing, I wish there was a Setting to pick up on people talking to me, then adapt to ambient, instead of me having to speak "What did you say?" Just so I can hear them. Yes I can hold the stem for a few seconds but it just feels like I shouldn't have to do this and in those seconds I already missed half of what they said anyway. Not bad buds but much to be desired. I'm just glad I didn't pay full price for them.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Renee, we appreciate your feedback on your Ssamsung Galaxy Buds3 Pro. We understand how important the audio quality of your device is to you, and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the popping and feedback you mention experiencing. We have also included a link to the Samsung Support Team if this experience continues or you would like any assistance with features and settings of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US