Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Brandon D
from Los Angeles, California
Expertise:Intermediate
Verified Purchase:Yes
I had the prior version and had issues with them staying in. These are a lot better, just need to try the differnt ear cones. The sound is very good, the noise canceling is the best ever, i love the slide volume, but want the tap to answer calls back. Pinching is not as good.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: A Lee
Expertise:Expert
Verified Purchase:Yes
does not stay in ear, constantly needs to adjust the buds. on bud pinch controls hardly respond to input. sound quality is amazing though so 2 stars !
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hey A Lee, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you with the fit of your earbuds to maximize your overall experience. We have shared below a link to an article to help you troubleshoot the fit and discover the optimal placement of the earbuds in your ear. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Macdaddy88
from Michigan
Expertise:Expert
Verified Purchase:Yes
The fit is awful. It comes with three different size earbud tips. I've tried all three. None of them seal properly. Plus getting the tips off is very difficult. I feel like I'm going to rip them, which apparently is an issue. Performance is great despite not sealing.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there MacDaddy88, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand completely how valuable and important the security of the fit is to your overall usage and enjoyment. We have provided a link to an article to help you with the optimal placement of your earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We have also included a link to the Samsung Support Team if you continue to experience this matter and would like to discuss this further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jeff_Guz
from California
Verified Purchase:Yes
Very versatile, bests ones I've ever owned. Very clear from sound to the mic, I'm able to talk on the phone without having to repeat myself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JazzyP
from Virginia Beach, VA
Expertise:Expert
Verified Purchase:Yes
These are the best earbuds they've ever made, man. They're so light and the sound is amazing. There are so many options, and you can even control the volume and select tracks with your voice. And the best part for me is the built-in translator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JazzyP
from Virginia Beach, VA
Expertise:Expert
Verified Purchase:Yes
These are the best earbuds they've ever made, man. They're so light and the sound is amazing. There are so many options, and you can even control the volume and select tracks with your voice. And the best part for me is the built-in translator.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Marcus
from Alaska
Verified Purchase:Yes
The wind noise is horrible whether you're in adaptive or ANC ... Please put out an update that fixes this
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Carlos
from New York queen's
Expertise:Intermediate
Verified Purchase:Yes
The sound is great and the different types Loveday
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US