I've had the Galaxy Buds live and the Buds 2 Pro. While the sound was pretty good, they wouldn't stay in my ears, my voice on calls sounded terrible, and I could never get the controls to work reliably--they would register when I didn't intend it and wouldn't register when I did. These new Galaxy Buds Pro 3 fit great, sound great, and my voice on calls sound really great. I love the new case and the controls are great. They are a little tricky to place back in the case, but I love thr color coding and white accent lights. The pinch and swipt controls work great.
I haven't seen the breakage issues with the ear buds because the default size works in my ears. The case and buds came clean and well built with fit and finish.
Thr tips of my ear buds ripped on first try, and i was extra carefull pulling them off and it ripped very easily
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there EddieL321, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day and needing to be able to change the ear tips to acheive the ideal fit for comfort and security. We have provided a link to a video we have available to help you change the ear tips. We have also included a link to the Samsung Support Team if you would like to discuss this matter further or have questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
[This review was collected as part of a promotion.] Love ❤️ the sound all the features, the comfort lighter, smaller for the buds pro 3 great sound and easy-to-use