Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Ear tips
on July 28, 2024
Posted by: Casey
Verified Purchase:Yes
The buds themselves are awesome and sound great but when I went to change the ear tips they ripped
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there Casey, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you change the ear tips of your earbuds and help you get that ideal fit you are attempting to achieve. We have provided links to both a video and an article to help you change these accessories on your device. We have also provided a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery Life not so good
on July 28, 2024
Posted by: Glen
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great quality, but battery life is terrible. Older model ear buds lasted alot longer per charge
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound quality and voice clarity.
on July 28, 2024
Posted by: SmoothE
from Parkland Florida
Expertise:Expert
Verified Purchase:Yes
The sound quality is excellent at 24 bit 96khz. The voice quality when making phone calls or doing Video Chats is a big improvement over the Galaxy Buds 2 Pro. The voice translation works well with my Samsung phone. They have excellent battery life with the charging case. They have a good fit. The free clip case for preordering was nice too. The only thing that's not as good as Galaxy Buds 2 Pro is the ANC. other than that I am highly satisfied with my upgrade and would recommend these earbuds to any one especially if you have Samsung Phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noice cancellation is great.
on July 28, 2024
Posted by: JoeH
Expertise:Intermediate
Verified Purchase:Yes
I upgrade from Bud pro. I am still trying some of the features, the noise cancellation is top-notch and the design too.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Missing pre installed eartips
on July 28, 2024
Posted by: Conner
from Tn
Expertise:Expert
Verified Purchase:Yes
Missing pre installed ear tipshdhdhddhdhdhhddhehhsh
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 1, 2024
Hello Conner, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how vital the additional ear tips are to getting the ideal fit from your earbuds. We have provided a link to the Samsung Support Team to offer assistance help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing..... Period
on July 28, 2024
Posted by: JWally
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
From design to performance these exceeded my expectations by far. I upgraded from the Buds2 Pro an can believe how much the Buds3 Pro raise the bar. The clarity in transparency mode is crazy. Honestly have not found anything I do not like.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful buds with a great price . Great design !!
on July 28, 2024
Posted by: Lindsay
from California
Expertise:Intermediate
Verified Purchase:Yes
I love these new pro buds 3 . The clarity is excellent. They fit perfectly in my ears without falling out . I highly recommend these pro 3 buds .
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommended
on July 28, 2024
Posted by: Gabriel
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and quality. The price was great including those discounts.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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