Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Greg
Verified Purchase:Yes
Samsung Sked for a review for the buds they haven't sent me, yet
Written by a customer while visiting Samsung US
Posted by: Roger J
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and still learning controls. These are the best Samsung earbuds I have ever owned and I have paired them with my Ebook4, smartwatch, and two tablets. I strongly recommend these earbuds.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mmayhem01
from AZ
Expertise:Intermediate
Verified Purchase:Yes
I like the sound quality but they're not comfortable in my ears. I switched out the silicone caps and they're still uncomfortable.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Minnesota
Expertise:Expert
Verified Purchase:Yes
Great sound! Music sounds better thsn buds 2, koving the leds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J funk
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
AI functionality only on certain phones :( Samsung didnt make it clear that the translator function wouldnt work on my s23 ultra.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hi there J funk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important specific features are to you when using your new device. We do our best to provide as much information about the features of our devices online to help our customers choose the best option to align to their needs and wants. We have provided a link to the Samsung Support Team if you would like to discuss options for the features of your device further. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: imqurnot
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I'm having a little trouble getting a tight fit, which was never the case with previous models. Also, my wife tells me there is a little sound leakage, which also didn't happen with previous models. But I love the audio and the touch controls on the stem are much easier than previous models as well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty earbud charging within a week
on July 28, 2024
Posted by: Stephanie
Expertise:Intermediate
Very disappointing to receive the Buds Pro 3 and a week after having them, the right earbud no longer charges.
Response from Samsung USBy Social Commerce, August 2, 2024
Hello Stephanie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the battery and charging of your device. We have provided a link to the Samsung Support Team to help you with this matter. You can reach them through chat and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mcollier
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
Great sounding ear buds!! Works great with my Galaxy S24+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US