Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,796 Reviews)
Open Ratings Snapshot
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
I'm new to this so of course I was anxious
on September 28, 2026
Posted by: Xunnydeefirstofhername
[This review was collected as part of a promotion.] I never thought a hearing problem would be mine but here I am. My son was coming down for a visit last week and I wanted to be a part of everything, with both my sons, without saying "huh?", all the time, throughout every conversation. First of all, needing a hearing support was a lot for me to accept. I was anxious about finding the right fit and appearance as well. I wanted something that wasn't obviously hearing assistance so I chose the pro 3 buds because it has everything I need. They're a perfect fit and let me know by a little "safe and secure" sound when putting them in my ear correctly. They are small in size but not so small that I can't manage to pop them out of my ears and into the case deftly with average length finger nails. I was able to set them up straight out of the box. I like having the choice of downloading The App or not. I still have more than adequate access to customize the Pro3s through the phone, directly. So comfortable that I forget I have them on and then I don't want to take them off. I experience sound in a whole new and better way. Conversation with my family is so important and these ear buds help so much. I didn't miss any of my charming sons' jokes or have to beg them to repeat. I'm pleased that I selected this brand because of the familiarity and consistency in satisfaction. It does exactly as described. I feel like I'm still in the try stages but so far I'm happy because I was not disappointed and everything worked out as planned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Quality and unsure on features
on September 28, 2026
Posted by: Bearcatbeast23
[This review was collected as part of a promotion.] The quality for the price is mid level as this is my 6th pair of headphones. Better than bose, better than beats. Also never had any luck figuring out the live translation feature. I got the headphone for that feature as my wife is korean and those headphones are for my trip to korea. Cant find any videos on YouTube or website on how to use translation feature.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 1, 2026
Hello Bearcatbeast23, we appreciate you sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when you are experiencing frustration with a feature you were anticipating on your new device. We have provided a link to the full manual for your device to help you with all the features available on your device, and steps needed to activate or use the Live Translation. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ear buds!
on September 28, 2026
Posted by: Jameson22
[This review was collected as part of a promotion.] I upgraded to the galaxy Buds3 pro from older galaxy buds and am glad I CHOSE the buds3 pro. I was very impressed with the sounds quality, noise cancellation, and other features they have. They have even got rained on out of the case and still work. I would highly recommend to anyone looking for good quality ear buds that will hold up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds I've ever used
on September 28, 2026
Posted by: SamsungUser4Life
[This review was collected as part of a promotion.] I chose the Galaxy Buds3 Pro because I wanted earbuds that would work seamlessly with my S25 Ultra, and I’m really glad I did. The sound quality is excellent, with clear vocals, strong bass, and plenty of detail without sounding overdone.
One feature I’ve found surprisingly useful is Find My Buds. I’ve had those moments where I couldn’t remember where I left my earbuds, and being able to use my phone to locate them is incredibly convenient. It gives me a lot more peace of mind knowing I can track them down instead of tearing the house apart looking for them.
I also really like the lighting on the Buds3 Pro. The lights give them a cool, modern look and make them feel more premium, especially when they light up while you’re using or handling them. It’s a small detail, but it’s one of those things that makes the earbuds feel different from ordinary wireless earbuds.
They’re comfortable, connect quickly, sound great, and work extremely well with my Samsung phone. For me, they’re a great combination of sound quality, convenience, and useful features. If someone asked me what wireless earbuds I personally recommend for a Samsung phone, the Buds3 Pro would definitely be one of my first recommendations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The buds are great!
on September 28, 2026
Posted by: NickBeastly85
[This review was collected as part of a promotion.] I definitely love these ear buds! I chose them because of the ease and safety of the pinch method or uses now. Great selection for noise cancelation with the adaptive. Which comes in so handy. The voice control in starting to exploreand it works great! The only thing is that I've the ears.... That is so needed and just to expand i work out and every ear bud falls out and I'm constantly pushing it back in. That is one major thing is love to change or have the option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and Effective
on September 28, 2026
Posted by: AntManTech
[This review was collected as part of a promotion.] I chose the samsung buds 3 because of there great design esthetics but was more than pleased with the performance. Whether it was on the go during travel or for use during work, the earbuds provided exceptional audio quality. Love the noise canceling and ambient noise features as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever
on September 28, 2026
Posted by: Chan123
[This review was collected as part of a promotion.] I always used the wired headsets because I was not happy about the buds. But these buds that I chose from Samsung changed my mind. Hands-down the best. Easy to use. Best sound quality. Doesn't hurt my ears. Doesn't even feel like I have something in/on my ears. I highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Buds Review
on September 28, 2026
Posted by: mugibestwaifu
[This review was collected as part of a promotion.] It feels like whenever I have the option for ear buds, I chose the Samsung Galaxy Buds3 Pro. They are very soft, practical, and nice when listening to music.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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