Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dave
Expertise:Expert
Verified Purchase:Yes
Amazing! love these new earbuds they fit a lot better than previous models. Great over all sound quality as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: N Kim
from Las Vegas. NV
Expertise:Intermediate
Verified Purchase:Yes
I have a lot of problems. When I listen to music, I hear wind sounds and the heights are different. I don't know how Samsung released it without inspection. Disappointed with Samsung. I think I should return.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 2, 2024
Hello N Kim, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the fully immersive listening experience and audio quality are to you. We have provided a link to an article to help you with the audio experience you mention. We have also included a link to a video to help you change the eartips on your device to help you with the seal and fit of your device. Lastly, we have provided a link to the full device manual to help you with the sound profile options and adjusting them to best align to your preferences and the Samsung Support Team if your experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: LLCoach123
Verified Purchase:Yes
Great Buds. However be careful trying to change the tips as the tear super easy. Definitely a design flaw
I would recommend this to a friend!
Features
5
Design
2
Written by a customer while visiting Samsung US
Posted by: John S
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
The best sounding buds from Samsung so far. I own the buds live and they're good for quiet areas and when you want to hear your surroundings. I traded in my Buds Pros for these because they kept falling out of my ears no matter what I tried. These buds fit securely and sound amazing. Full balanced sound with punchy bass. Great software and features. The best buds by Samsung by far in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Austin TX
Expertise:Expert
Verified Purchase:Yes
very good sound quality, worth to upgrade! special the noise cancel function
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Scoam
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
I love the fit and the sound and they're fairly user intuitive, overall they're really great except for the battery life. Several models before have had longer lives in my experience. The best I have gotten so far out of one charge has been about 5 hours but I've gotten as little as two and a half and three.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
1
Written by a customer while visiting Samsung US
Posted by: D Boudreau
from Florida
Expertise:Expert
Verified Purchase:Yes
So far loving everything about these buds. Very comfortable, phone call quality excellent, people I am speaking with commented how much better I sounded on the call and I was on the Interstate! Sounds fantastic and battery life is great. Only thing I have not been able to test yet is the real time translation. Hoping to check that feature out soon.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from 77377
Expertise:Intermediate
Verified Purchase:Yes
Love these traded in my buds pro 2 for these and love them.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US