Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Refreshing new design
on July 29, 2024
Posted by: Buckybucket
[This review was collected as part of a promotion.] I love the translation feature Galaxy AI enables. Also being able to use my voice to control my buds is a game changer. These sound better than the buds 2 pro because they have more of a punchy base. 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All good but...
on July 29, 2024
Posted by: Chambluk
[This review was collected as part of a promotion.] Good overall, I find the case a little thick (replaced my airpod pro gen 2 for these) and the sounds it makes when you squeeze the buds doesn't sound premium at all. It sounds like thin hallow plastic snapping in and out of shape compared to the airpods. Now it does fixes itself quite quickly but it'll random tech/static noises happen and such but I wish it just wouodnt happen at all. "Galaxy AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid sound, decent design
on July 29, 2024
Posted by: Karnmaster
[This review was collected as part of a promotion.] I've upgraded from the Galaxy Buds 2 Pro, and I have not been disappointed. The sound quality is excellent on these and cannot be beat! The ANC is a little less than the Buds 2 Pro, but it's still really good! I haven't had a chance to try the Galaxy AI with the live translation, but can't wait to give that a go as soon as I can. I do miss the design of the Buds 2 Pro. Adding the wings to these makes it a little more difficult to add back to the case and now everyone thinks I have a different product that I would never touch. Even with the design, you can't go wrong with these and will get the most out of them!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on July 29, 2024
Posted by: Jkhan72
[This review was collected as part of a promotion.] I love how clear the sound is; everything is perfect. I love the noise cancellation and all the features, especially the lights in the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 29, 2024
Posted by: Shopper9
[This review was collected as part of a promotion.] From an artificial intelligence standpoint I'm sure they use it with the ambient sounds and things like that and they did a great job with that. I think it's a big improvement over the last set of buds.
A ton of people complained about the ear tips but mine didn't have any issues so from a quality control standpoint I'm good to go but I'm sure Samsung will make it right for everybody else. The buds have been great and they sound fantastic over the old ones I'm happy with them
A ton of people complained about the ear tips but mine didn't have any issues so from a quality control standpoint I'm good to go but I'm sure Samsung will make it right for everybody else. The buds have been great and they sound fantastic over the old ones I'm happy with them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great entry in the Buds line
on July 29, 2024
Posted by: RemyL75
[This review was collected as part of a promotion.] I have owned the last 4 released Galaxy Buds and the new Buds 3 pros work great. Even some of the AI features work surprisingly well. The sound is great and the noise canceling works better than I imagined given the fit. Overall I recommend getting these.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Wind noise
on July 29, 2024
Posted by: Hpacura
[This review was collected as part of a promotion.] My buds 3 pro unfortunately are not as good as my buds 2 pro. Mainly the wind noise is substantially worse with the buds 3 pro. I use my buds when riding my bike and had to return the buds 3 pro for this issue. Galaxy AI worked well.
Value
1
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Hpacura, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the audio quality of your earbuds. We have provided a link to an article to help you with the ANC feature to ensure proper functionality. We have also provided a link to an article about wearing your earbuds to ensure the ideal seal to ensure the exterior sound is not coming through during your bike rides. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Samsung Community
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade, perfect
on July 29, 2024
Posted by: LEAmonstah
[This review was collected as part of a promotion.] These sit comfortably in my ears especially in comparison the the previous versions. The touch controls on them are also worlds better than previous models.
Value
5
Written by a customer while visiting Samsung US