Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Major Downgrade Over Buds2 Pro.
on July 29, 2024
Posted by: Galaxyflipfan
[This review was collected as part of a promotion.] Received item in the mail early before the shipping date was pushed back a month for some reason. Was not impressed with the buds. They had debris on them out of the box, someone was too lazy to spray them with compressed air to clean them off first. One of the LED lights was brighter than the other as well. The case appeared cheap and I didn't have much faith in its long term durability. The seams didn't seem well sealed on the buds either. Finally the silver buds appear to be coated, and I'm not trying to have that stuff flake off in my ears. Numerous poor design choices over the buds 2, so I will stick with the older model and return these. Sadly I did not get a chance to test the Galaxy AI features, but perhaps whenever the Buds4 release I may purchase them if they resolve the issues with this model.
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Galaxyflipfan, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are always happy to help our customers troubleshoot any aspect of their device that is not meeting their expectations or is not operating as intended. We have shared a link to the full device manaul to help you adjust the settings to best align to your preferences. We hope you have found earbuds that are best meeting your needs. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I have ever had
on July 29, 2024
Posted by: Jayteamsamsung4ever
[This review was collected as part of a promotion.] I recently bought the samsung buds 3 pro and I was blown away with the sound quality, not only that comparing it to my buds 2 ambient sound is so much better noise cancelling is better too, on top of that you have a translator when you do a listening mode for it, when I put this on I don't feel my ears are being covered and I don't feel it is on me which is a game changer for me specially when working out great work samsung team keep it up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on July 29, 2024
Posted by: NinjaToitle
[This review was collected as part of a promotion.] Great earbuds overall. Sound quality is as great as always. Build has got way better. The light bar is such a great touch! Overall amazing earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sounds with a Cool new Look
on July 29, 2024
Posted by: TheDomster
[This review was collected as part of a promotion.] Just wow! The new buds sounds great and look amazing. The noise cancelling is second to none and the sounds quality is top notch. Also, the sleek new design with the LEDs is so cool. Love them even down to the case with its see through lid. Well done Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top notch sound, sub-par design
on July 29, 2024
Posted by: AndyNY
[This review was collected as part of a promotion.] The sound quality blows the original buds pro out of the water. Haven't had a chance to utilize these with Galaxy AI yet. The fit is a little strange and I did have one of the ear tips rip when swapping them out for one of the other pairs that come with the purchase. These aren't a must have, but I'm fine with the nuanced issues for the upgrade in sound quality for now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Buds 3 Pro review
on July 29, 2024
Posted by: CDJONES
[This review was collected as part of a promotion.] Sound quality was perfect with A I controlling the bass, and tweeters to bring the movies, and music alive. Love them to death.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet
on July 29, 2024
Posted by: StuReviews
[This review was collected as part of a promotion.] I am really impressed by these Galaxy Buds3 Pro earbuds. The fit is the best is in my history of using Galaxy buds products. Voice commands work really well when using both buds. Noise canceling is super effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy experience
on July 29, 2024
Posted by: Andoelo
[This review was collected as part of a promotion.] My experience with Samsung has been wonderful so far, as I have various devices of the brand. My latest acquisition was the Samsung Galaxy Earbuds Pro 3.
The experience is really good, and I'm enjoying them. There are improvements over the previous ones that are very useful thanks to the Galaxy AI. It allows you to give voice commands to listen to music, answer calls, turn up the volume, among other things that were not easy to achieve before.
I hope that over time and with new updates, the AI will allow you to enjoy them more.
As for the quality and design so far, I think they're beautiful. The new design is much more secure. For example, when doing sports, the previous version fell out often, and it was uncomfortable to have to adjust them all the time. However, the new ones have a very good fit, and so far, I haven't had the need to adjust them. The design is very cute and modern. The quality is good; however, they feel very delicate, and I would like them to be a bit more durable. But this does not mean that they are bad; so far, I have had no problems, and I hope it stays that way.
Finally, the clarity of the audio is very good. I really enjoy the sharpness of the audio, especially when listening to blues or jazz, which I really enjoy.
It has made my life more easy, the adaptation noise cancelling is a game changing in my day.
Value
4
Written by a customer while visiting Samsung US